Windows 10 0x80070666 Another version of this product is already installed.

  • Thread starter Thread starter DevanathanS1
  • Start date Start date
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DevanathanS1

Hi,


I am trying to install ER/Studio Data Architect 18.4 when this error message pops up.


I am running a windows 10 , 64 bit version.

It will be great if you can help me with this issue.


Thank you,


Here is the log file :



[5180:58C0][2020-09-14T14:57:36]i001: Burn v3.11.0.3305, Windows v10.0 (Build 18362: Service Pack 0), path: C:\Users\sdeva\AppData\Local\Temp\{15C7D437-8F99-4AF2-8521-D3C87B39EE82}\.cr\ERStudioDA.exe

[5180:58C0][2020-09-14T14:57:36]i000: Initializing string variable 'ProductName' to value 'ER/Studio Data Architect'

[5180:58C0][2020-09-14T14:57:36]i000: Initializing string variable 'AppDisplayName' to value 'IDERA ER/Studio Data Architect 18.4'

[5180:58C0][2020-09-14T14:57:36]i000: Initializing string variable 'ExternalVersion' to value '18.4'

[5180:58C0][2020-09-14T14:57:36]i000: Initializing numeric variable 'JoinCustomerExperienceProgramCheckbox' to value '1'

[5180:58C0][2020-09-14T14:57:36]i000: Initializing string variable 'InstallFolder' to value '[ProgramFiles64Folder]IDERA\ERStudio Data Architect 18.4'

[5180:58C0][2020-09-14T14:57:36]i000: Initializing string variable 'SampleModelsPath' to value '[CommonAppDataFolder]IDERA\ERStudioDA_18.4\Sample Models'

[5180:58C0][2020-09-14T14:57:36]i000: Initializing string variable 'LaunchTarget' to value '"[InstallFolder]\erda_launcher.exe"'

[5180:58C0][2020-09-14T14:57:36]i000: Initializing string variable 'LaunchArguments' to value '"[InstallFolder]\ERSTUDIO.exe" "[CommonFiles64Folder]Tom Sawyer Software\10.0.0"'

[5180:58C0][2020-09-14T14:57:36]i000: Initializing string variable 'TrackerProdGUID' to value '{1832f41f-87cf-473b-8276-70992679f224}'

[5180:58C0][2020-09-14T14:57:36]i000: Initializing numeric variable 'TrackerProdLicID' to value '14113'

[5180:58C0][2020-09-14T14:57:36]i000: Initializing numeric variable 'DesktopIconCheckbox' to value '1'

[5180:58C0][2020-09-14T14:57:36]i000: Initializing string variable 'MsiWin10RestartTextWarning' to value 'You must restart Windows in order for [ProductName] to complete its installation.'

[5180:58C0][2020-09-14T14:57:36]i000: Initializing string variable 'Caption' to value 'Idera [ProductName] [ExternalVersion] Setup'

[5180:58C0][2020-09-14T14:57:36]i000: Initializing string variable 'ReturnRepoServer' to value ''

[5180:58C0][2020-09-14T14:57:36]i009: Command Line: '-burn.clean.room=C:\Users\sdeva\Downloads\ERStudioDA.exe -burn.filehandle.attached=640 -burn.filehandle.self=636'

[5180:58C0][2020-09-14T14:57:36]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\sdeva\Downloads\ERStudioDA.exe'

[5180:58C0][2020-09-14T14:57:36]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'C:\Users\sdeva\Downloads\'

[5180:58C0][2020-09-14T14:57:36]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\sdeva\AppData\Local\Temp\IDERA_ERStudio_Data_Architect_18.4_20200914145736.log'

[5180:58C0][2020-09-14T14:57:36]i000: Setting string variable 'WixBundleName' to value 'IDERA ERStudio Data Architect 18.4'

[5180:58C0][2020-09-14T14:57:36]i000: Setting string variable 'WixBundleManufacturer' to value 'IDERA, Inc.'

[5180:5A34][2020-09-14T14:57:36]i000: Setting version variable 'WixBundleFileVersion' to value '18.4.0.11183'

[5180:58C0][2020-09-14T14:57:36]i100: Detect begin, 3 packages

[5180:58C0][2020-09-14T14:57:36]i000: Directory search: MakeBundlePath, did not find path: C:\Users\sdeva\AppData\Local\Temp\{72c769a9-2a76-4048-a1b0-3a16991e5329}, reason: 0x80070002

[5180:58C0][2020-09-14T14:57:36]i000: File search: SearchForInstalledERDA, did not find path: C:\Program Files\IDERA\ERStudio Data Architect 18.4\ERSTUDIO.exe

[5180:58C0][2020-09-14T14:57:36]i000: File search: SearchForInstalledERDAExists, did not find path: C:\Program Files\IDERA\ERStudio Data Architect 18.4\ERSTUDIO.exe

[5180:58C0][2020-09-14T14:57:36]i000: Setting numeric variable 'ERDADetectedExists' to value 0

[5180:58C0][2020-09-14T14:57:36]i052: Condition 'VersionNT64' evaluates to true.

[5180:58C0][2020-09-14T14:57:36]i000: Registry value not found. Key = 'SOFTWARE\Classes\Installer\Dependencies\Microsoft.VS.VC_RuntimeMinimumVSU_amd64,v14', Value = 'Version'

[5180:58C0][2020-09-14T14:57:36]i052: Condition 'VersionNT' evaluates to true.

[5180:58C0][2020-09-14T14:57:36]i000: Setting string variable 'VCRedist2017x86' to value '14.24.28127'

[5180:58C0][2020-09-14T14:57:36]i052: Condition 'VCRedist2017x86 >= "14.10.27024"' evaluates to true.

[5180:58C0][2020-09-14T14:57:36]i052: Condition 'VCRedist2017x64 >= "14.10.27024"' evaluates to false.

[5180:58C0][2020-09-14T14:57:36]i101: Detected package: redist_x86, state: Present, cached: None

[5180:58C0][2020-09-14T14:57:36]i101: Detected package: redist_x64, state: Absent, cached: None

[5180:58C0][2020-09-14T14:57:36]i101: Detected package: ERDAMsi.msi, state: Absent, cached: Complete

[5180:58C0][2020-09-14T14:57:36]i052: Condition 'VersionNT64 >= v5.1' evaluates to true.

[5180:58C0][2020-09-14T14:57:36]i052: Condition 'WixBundleAction=3 OR (WixBundleVersion > ERDADetected) OR (NOT(ERDADetectedExists)) OR WixBundleForcedRestartPackage' evaluates to true.

[5180:58C0][2020-09-14T14:57:36]i199: Detect complete, result: 0x0

[5180:5A34][2020-09-14T14:57:48]i000: Setting numeric variable 'EulaAcceptCheckbox' to value 1

[5180:58C0][2020-09-14T14:57:48]i200: Plan begin, 3 packages, action: Install

[5180:58C0][2020-09-14T14:57:48]w321: Skipping dependency registration on package with no dependency providers: redist_x86

[5180:58C0][2020-09-14T14:57:48]w321: Skipping dependency registration on package with no dependency providers: redist_x64

[5180:58C0][2020-09-14T14:57:48]i000: Setting string variable 'WixBundleLog_redist_x64' to value 'C:\Users\sdeva\AppData\Local\Temp\IDERA_ERStudio_Data_Architect_18.4_20200914145736_000_redist_x64.log'

[5180:58C0][2020-09-14T14:57:48]i000: Setting string variable 'WixBundleRollbackLog_ERDAMsi.msi' to value 'C:\Users\sdeva\AppData\Local\Temp\IDERA_ERStudio_Data_Architect_18.4_20200914145736_001_ERDAMsi.msi_rollback.log'

[5180:58C0][2020-09-14T14:57:48]i000: Setting string variable 'WixBundleLog_ERDAMsi.msi' to value 'C:\Users\sdeva\AppData\Local\Temp\IDERA_ERStudio_Data_Architect_18.4_20200914145736_001_ERDAMsi.msi.log'

[5180:58C0][2020-09-14T14:57:48]i201: Planned package: redist_x86, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None

[5180:58C0][2020-09-14T14:57:48]i201: Planned package: redist_x64, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: Yes, uncache: No, dependency: None

[5180:58C0][2020-09-14T14:57:48]i201: Planned package: ERDAMsi.msi, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: No, uncache: No, dependency: Register

[5180:58C0][2020-09-14T14:57:48]i299: Plan complete, result: 0x0

[5180:58C0][2020-09-14T14:57:48]i300: Apply begin

[5180:58C0][2020-09-14T14:57:48]i010: Launching elevated engine process.

[5180:58C0][2020-09-14T14:57:50]i011: Launched elevated engine process.

[5180:58C0][2020-09-14T14:57:50]i012: Connected to elevated engine.

[622C:2D68][2020-09-14T14:57:50]i358: Pausing automatic updates.

[622C:2D68][2020-09-14T14:57:50]i359: Paused automatic updates.

[622C:2D68][2020-09-14T14:57:50]i360: Creating a system restore point.

[622C:2D68][2020-09-14T14:57:50]w363: Could not create system restore point, error: 0x80070422. Continuing...

[622C:2D68][2020-09-14T14:57:50]i370: Session begin, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{72c769a9-2a76-4048-a1b0-3a16991e5329}, options: 0x7, disable resume: No

[622C:2D68][2020-09-14T14:57:50]i000: Caching bundle from: 'C:\Users\sdeva\AppData\Local\Temp\{4F5A687E-5685-4414-B4B1-F90824F49676}\.be\ERDA.exe' to: 'C:\ProgramData\Package Cache\{72c769a9-2a76-4048-a1b0-3a16991e5329}\ERDA.exe'

[622C:2D68][2020-09-14T14:57:50]i320: Registering bundle dependency provider: {72c769a9-2a76-4048-a1b0-3a16991e5329}, version: 18.4.0.11183

[622C:2D68][2020-09-14T14:57:50]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{72c769a9-2a76-4048-a1b0-3a16991e5329}, resume: Active, restart initiated: No, disable resume: No

[622C:065C][2020-09-14T14:57:50]i305: Verified acquired payload: redist_x64 at path: C:\ProgramData\Package Cache\.unverified\redist_x64, moving to: C:\ProgramData\Package Cache\CD7D750350B2C97DB63025DB2D6CA3DABF04A703\vcredist_x64.exe.

[622C:065C][2020-09-14T14:57:53]i304: Verified existing payload: ERDAMsi.msi at path: C:\ProgramData\Package Cache\{FC49F4D5-220E-432D-AD44-99EB35F1DD8A}v18.4.0.11183\ERDAMsi.msi.

[622C:2D68][2020-09-14T14:57:53]i301: Applying execute package: redist_x64, action: Install, path: C:\ProgramData\Package Cache\CD7D750350B2C97DB63025DB2D6CA3DABF04A703\vcredist_x64.exe, arguments: '"C:\ProgramData\Package Cache\CD7D750350B2C97DB63025DB2D6CA3DABF04A703\vcredist_x64.exe" /q'

[622C:2D68][2020-09-14T14:57:53]e000: Error 0x80070666: Process returned error: 0x666

[622C:2D68][2020-09-14T14:57:53]e000: Error 0x80070666: Failed to execute EXE package.

[5180:58C0][2020-09-14T14:57:53]e000: Error 0x80070666: Failed to configure per-machine EXE package.

[5180:58C0][2020-09-14T14:57:53]i319: Applied execute package: redist_x64, result: 0x80070666, restart: None

[5180:58C0][2020-09-14T14:57:53]e000: Error 0x80070666: Failed to execute EXE package.

[622C:2D68][2020-09-14T14:57:53]i351: Removing cached package: redist_x64, from path: C:\ProgramData\Package Cache\CD7D750350B2C97DB63025DB2D6CA3DABF04A703\

[622C:2D68][2020-09-14T14:57:53]i372: Session end, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{72c769a9-2a76-4048-a1b0-3a16991e5329}, resume: None, restart: None, disable resume: No

[622C:2D68][2020-09-14T14:57:53]i330: Removed bundle dependency provider: {72c769a9-2a76-4048-a1b0-3a16991e5329}

[622C:2D68][2020-09-14T14:57:53]i352: Removing cached bundle: {72c769a9-2a76-4048-a1b0-3a16991e5329}, from path: C:\ProgramData\Package Cache\{72c769a9-2a76-4048-a1b0-3a16991e5329}\

[622C:2D68][2020-09-14T14:57:53]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{72c769a9-2a76-4048-a1b0-3a16991e5329}, resume: None, restart initiated: No, disable resume: No

[5180:58C0][2020-09-14T14:57:54]i399: Apply complete, result: 0x80070666, restart: None, ba requested restart: No

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