Windows 10 6D Premier won't recognize new dongle

  • Thread starter Thread starter PhyllisVidito
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PhyllisVidito

had to buy new dongle for 6D Premier Embroidery system and it worked well, but then I had to recover my computer and now the program won't recognize the new dongle, keep getting message that it's not the dongle that came with the program. How do I change get it to recognize the change.? I did receive a new password with the dongle, changed as they recommended. It worked at first now since the recovery it won't. Thanks. Edition Windows 10 Home Version 22H2 Installed on ‎1/‎18/‎2023 OS build 19045.2546 Exp

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