A
A.Mykhelle
Request Id: d186a1c4-4ee6-444a-8d98-eef6f1c3c500
Correlation Id: a821250d-1f25-4f5a-bc1f-dc7e329bee97
Timestamp: 2021-01-14T18:45:35Z
Message: AADSTS50020: User account '[redacted]' from identity provider 'live.com' does not exist in tenant 'Microsoft Services' and cannot access the application 'dae89220-69ba-4957-a77a-47b78695e883'(Universal Print Native Client) in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account.
So what happened was I had the BSOD a few months prior so I had to reset and redownload all drivers and printers for my laptop. The printer driver I downloaded before this incident worked fine and I can successfully install my HP Deskjet 5200 series wirelessly. But now, I can only wirelessly scan but I cannot print. It says I have to download driver. So when I tried to add a printer in my Settings, this error popped up. I cannot log in using my microsoft account. This is a personal account. This is the FIRST TIME I've heard of Azure Directory. This personal email has never been used for business before. I just graduated college so I have no experience using Azure. I don't understand why this is prompting me to add a new tenant. Please help?
I've tried opening Azure and that's another problem. This is my first time logging in Azure AD and I cannot add a tenant nor manage administrators. I have no idea what's going in. Please help
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Correlation Id: a821250d-1f25-4f5a-bc1f-dc7e329bee97
Timestamp: 2021-01-14T18:45:35Z
Message: AADSTS50020: User account '[redacted]' from identity provider 'live.com' does not exist in tenant 'Microsoft Services' and cannot access the application 'dae89220-69ba-4957-a77a-47b78695e883'(Universal Print Native Client) in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account.
So what happened was I had the BSOD a few months prior so I had to reset and redownload all drivers and printers for my laptop. The printer driver I downloaded before this incident worked fine and I can successfully install my HP Deskjet 5200 series wirelessly. But now, I can only wirelessly scan but I cannot print. It says I have to download driver. So when I tried to add a printer in my Settings, this error popped up. I cannot log in using my microsoft account. This is a personal account. This is the FIRST TIME I've heard of Azure Directory. This personal email has never been used for business before. I just graduated college so I have no experience using Azure. I don't understand why this is prompting me to add a new tenant. Please help?
I've tried opening Azure and that's another problem. This is my first time logging in Azure AD and I cannot add a tenant nor manage administrators. I have no idea what's going in. Please help
Continue reading...