Windows 10 Access a Laptop purchased from a 3rd Party

  • Thread starter Thread starter Jon Dixon
  • Start date Start date
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Jon Dixon

Hi there. I bought a replacement laptop on E Bay that arrived today. On powering up I was gutted to see he had not deleted his Microsoft account and the laptop was asking for a password. I naturally do not have one. I have emailed the previous owner for the password via his online displayed email and via E Bay to try and get the password.If he fails to respond is there any way I can get in and do a factory reset? I just want a blank canvass from which to start

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