B
BeyondIthaka
Hello,
I bought a refurbished laptop with Windows 10 Pro installed. I have a pro licence too for this, so downloaded to a memory stick and reinstalled Windows. Both before I did this and afterwards I have been unable to sign into Windows with my Microsoft account. Here's what happens:
1) I go to settings, account, click where it says "Sign in with a Microsoft account instead". (Note, I'm registered at this stage as 'Local Account/Administrator".
2) I enter my Microsoft account details: email/password. (Note, these are live & correct, on the same laptop I can access my account using these via the browser.)
3) A message appears asking me to enter my password 'one last time'. I do this and the a message appears saying, "The password you have entered for your device is incorrect. Please try again."
It isn't incorrect and if I try again it still fails.
I've now spent 2 days trying to find a way to resolve this and can't. I want to add my account as admin, so I can add my daughter's account as child and let her use the laptop for study.
Please help. What should I do?
Continue reading...
I bought a refurbished laptop with Windows 10 Pro installed. I have a pro licence too for this, so downloaded to a memory stick and reinstalled Windows. Both before I did this and afterwards I have been unable to sign into Windows with my Microsoft account. Here's what happens:
1) I go to settings, account, click where it says "Sign in with a Microsoft account instead". (Note, I'm registered at this stage as 'Local Account/Administrator".
2) I enter my Microsoft account details: email/password. (Note, these are live & correct, on the same laptop I can access my account using these via the browser.)
3) A message appears asking me to enter my password 'one last time'. I do this and the a message appears saying, "The password you have entered for your device is incorrect. Please try again."
It isn't incorrect and if I try again it still fails.
I've now spent 2 days trying to find a way to resolve this and can't. I want to add my account as admin, so I can add my daughter's account as child and let her use the laptop for study.
Please help. What should I do?
Continue reading...