D
DamnWindows10
My Acer laptop has randomly begun to freeze. It will start with a program locking up where only the mouse works. Followed by the system going completely unresponsive. Only option is to hold down power button. I've run Memory Diagnostic and there appears to be no errors related to the memory. The hard drive claims it's healthy. Leaving me uncertain as to what is causing the random lockups. FYI: I get no BSOD. The computer just freezes.
Unfortunately, something is wrong with my windows 10 that came with the computer. I lack a Miniudump Folder and no logging is taking place. Making it impossible to troubleshoot what exactly is causing my laptop to randomly halt.
Maybe something got disabled? Where can I check to make sure that Logging is enabled other than startup and recovery? Is there anything services.msc I might have disabled by mistake? Or what would cause my computer to NOT LOG anything at all.
1. No MiniDump Folder under C:\Windows - DO I NEED TO MAKE ONE ON MY OWN?
2. No Minidump files to allow troubleshooting.
I saw somewhere where it said to try switching from Automatic to Kernel Dump Memory on windows 10. But it still appears I am not getting any dump files.
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Time of this report: 12/21/2020, 00:32:56
Operating System: Windows 10 Home 64-bit (10.0, Build 19042) (19041.vb_release.191206-1406)
Language: English (Regional Setting: English)
System Manufacturer: Acer
System Model: Aspire A514-52
BIOS: V1.12 (type: UEFI)
Processor: Intel(R) Core(TM) i7-8565U CPU @ 1.80GHz (8 CPUs), ~2.0GHz
Memory: 8192MB RAM
Available OS Memory: 8006MB RAM
Page File: 3857MB used, 12340MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 144 DPI (150 percent)
System DPI Setting: 144 DPI (150 percent)
DWM DPI Scaling: UnKnown
Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Not Supported
DirectX Database Version: 1.0.8
DxDiag Version: 10.00.19041.0546 64bit Unicode
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Unfortunately, something is wrong with my windows 10 that came with the computer. I lack a Miniudump Folder and no logging is taking place. Making it impossible to troubleshoot what exactly is causing my laptop to randomly halt.
Maybe something got disabled? Where can I check to make sure that Logging is enabled other than startup and recovery? Is there anything services.msc I might have disabled by mistake? Or what would cause my computer to NOT LOG anything at all.
1. No MiniDump Folder under C:\Windows - DO I NEED TO MAKE ONE ON MY OWN?
2. No Minidump files to allow troubleshooting.
I saw somewhere where it said to try switching from Automatic to Kernel Dump Memory on windows 10. But it still appears I am not getting any dump files.
---------------
Time of this report: 12/21/2020, 00:32:56
Operating System: Windows 10 Home 64-bit (10.0, Build 19042) (19041.vb_release.191206-1406)
Language: English (Regional Setting: English)
System Manufacturer: Acer
System Model: Aspire A514-52
BIOS: V1.12 (type: UEFI)
Processor: Intel(R) Core(TM) i7-8565U CPU @ 1.80GHz (8 CPUs), ~2.0GHz
Memory: 8192MB RAM
Available OS Memory: 8006MB RAM
Page File: 3857MB used, 12340MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 144 DPI (150 percent)
System DPI Setting: 144 DPI (150 percent)
DWM DPI Scaling: UnKnown
Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Not Supported
DirectX Database Version: 1.0.8
DxDiag Version: 10.00.19041.0546 64bit Unicode
------------
Continue reading...