Windows 10 After Windows 10 Update Hp pen doesn't work

  • Thread starter Thread starter Mp4ni
  • Start date Start date
M

Mp4ni

Dear all,

I update Windows 10 yesterday and today my HP pen doesn't work! I have to draw with my laptop for work, please help me!!


Here system information:


Manufacturer HP
Model HP Spectre x360 Convertible 15-bl1XX
System ID 827F
Product ID 2PG90EA#ABU
Memory Size 16384 MB RAM
BIOS Date 10/15/2018
BIOS Revision F.38
Serial Number 5CD7464X3K
Operating System Image 17WW3KBT601#SABU#DABU

Installed OS version 1903 (10.0.18362)


Processor Type Intel(R) Core(TM) i7-8550U CPU @ 1.80GHz
Current Processor Speed 3700 MHz



Memory 1

Bank Locator BANK 0
Device Locator Bottom - Slot 1 (left)
Manufacturer Kingston

Serial Number 031278F5
Part Number HP26D4S9S8MHF-8
Memory Size 8192 MB
Maximum Memory Speed 2667 MHz
Memory Type DDR4
Type Detail Synchronous, Unregistered, Unbuffered


Memory 2

Bank Locator BANK 2
Device Locator Bottom - Slot 2 (right)
Manufacturer Kingston

Serial Number 021276F5

Part Number HP26D4S9S8MHF-8
Memory Size 8192 MB
Maximum Memory Speed 2667 MHz
Memory Type DDR4
Type Detail Synchronous, Unregistered, Unbuffered



Hard Drive / Solid State Drive 1

Model THNSN51T02DUK TOSHIBA
Firmware version 5KHA4102
Serial Number 0008_0D02_0025_4344.

Capacity 953.86 GB
SMART Support False

Bytes per Sector 512

Drive Letter C:
Volume Label WINDOWS




Battery 1


Location Primary

Device Name Primary
Manufacturer 333-2C-10-A
Serial Number 2934

Capacity 79230 mW.Hour

Voltage 11550 mV

Chemistry LION



Best,

Martina Pani

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