K
Kristen_Helpme
After yesterday, suddenly my bluetooth Microsoft sculpt mouse stopped moving on the screen when trying to use it. I went through all troubleshooting suggestions on the community and troubleshooter, but the issue is, the bluetooth says it is connected. I have deleted the device and reconnected it, checked for updates on drivers etc, all up to date.So today I pulled out two other USB connected mice to see if the issue was with only bluetooth. The same issue is occurring with the usb wireless mice. The mice are recognized and show as connected, all drivers are up to date, it says I am using those
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