Windows 10 All my files were deleted after Windows 10 update.

  • Thread starter Thread starter SarahHauge
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SarahHauge

After an Windows update last night I discovered that all my files on my C: drive were gone.

At first I could not even log in on my account. Which is odd beacuse I don't use a password on my user profile since I am the only one using this computer. I restared the computer but everything looked different and most of the icons on my desktop were missing. I googled it and someone said that all previous files should be in a folder called windows.old. I checked, but the folder was empty. I happened to find all the missing files on a copy of my user folder and moved everything I wanted to keep to my new document folder. Then I turned off the computer, thinking I have solved the problem.

A couple of hours passed and I started my computer. Immediately something looked wrong - again. This time my desktop was solid black (instead of the default window's background I discovered this morning). I looked at my document folder and found it empty - again. I quickly searched where I previously found my lost files, but nothing there either. Except for the files that I didn't want and therefore had not moved. It was like the user profile I logged in to this morning only existed in some sort of limbo.

I have tried using MiniTool Power Data Recovery, Restoro and Disk Drill. They all seem to find something but I have to pay in order to retrieve my supposedly recovered files. And I get that a service like that requires money, if for example you accidently deleted your files or did something reckless without thinking. But I did not do any of this, I did not choose to update.


I got a question asking WHEN I wanted to update yesterday and I chose during the night. If I had known that it would ruin my day I would have never clicked concerning the update.

So now I don't know what to do. I can see that the recovery programs found some files (at least something with the same name), but I will not pay for something an update did. Is there a way to solve this and get my files back?

Please help.

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