Windows 10 AMD 5900x Chipset Drivers Causing Explorer.exe hang ups / crashes Latest Windows

  • Thread starter Thread starter Fate0n3
  • Start date Start date
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Fate0n3

Recently re-built my gaming pc with the following, however I am having issues with either windows 10 or a driver issue I am here hoping someone can give some information or guidance on this.

Specs
  • 5900x
  • MSI X570 Godlike (latest bios, and reset NOTHING Changed)
  • Asus 2080ti Strix OC
  • G.Skill TridentZ Neo F4-3600C16Q-32GTZN (default speeds NOT xmp enabled)
  • Samsung 960 Pro
  • Windows 10 Pro

Ok issue, after fresh installing windows 10 several times with different USB drives I am getting the same issue. After installing AMD Chipset drivers (latest from AMD site) the start menu stops responding just the actual start button. Sometimes it will start back if I let it sit. I can get it to repeat this over and over. What is so weird is it is only the actual start button the task bar icons can still be clicked and function so can opening up task manager. Before chipset drivers runs perfect after that the PC acts sluggish and start menu stops responding properly. Checking Event viewer it is getting hang ups from explorer.exe also running sfc scannow shows several errors with different files but same error

2020-12-03 19:32:57, Info CSI 000000f1 Warning: Overlap: Directory \??\C:\ProgramData\Microsoft\Windows\Start Menu\ is owned twice or has its security set twiceOriginal owner: Microsoft-Windows-shell32, version 10.0.19041.662, arch amd64, nonSxS, pkt {l:8 b:31bf3856ad364e35}New owner: Microsoft-Windows-shell32, version 10.0.19041.662, arch amd64, nonSxS, pkt {l:8 b:31bf3856ad364e35}​

Even after running sfc scannow the start menu will still not work correctly on start up with chipset drivers installed, which of course have to be installed.

Drivers installed
  • AMD Chipset
  • Nvidia GPU Driver
  • Bluetooth driver


Any help is beyond appreciated and sorry for the brick of words, i am beyond confused and at a loss on this one. Something is def odd and hopefully it will be something easy I am overlooking and I hope this sub is correct for a question like this


I have been able to install a LTSC trial of windows 10 with NO issues, which is what I am using to type this however the trial doesn't last forever I have spent weeks between AMD and MSI and now they are pointing me to windows. I am not sure if this is even the correct place for this type of trouble shooting. I hope it is.

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