S
Shaterhand
Hello there , I have a huge problem with audio and I haven't been able to fix it since 2 weeks. I was using windows 8.1 Pro and it was working good. I've decided to update to windows 10 cuz I liked it and the other features. I've updated to windows 10 Pro through the normal update procedure and after that I've been experiencing sound crackling problems ever since. I've tried refreshing the windows 10 and complete reinstal , nothing worked.
I did google a bit and I found out that windows create a system reserved partitions and on windows 8.1 its 350 MB and windows 10 its 500 MB. Since all my hard disk space was already alocated somehow after updating to windows 10 it still managed to create a 500 MB parition from out of nowhere. At that time I had 2 system reserved partitions the 350MB and 500MB. So I tought my problem might be related to that , having 2 system reserved paritions might bug out or something so I clean reinstaled by formating my whole drive. I instaled windows 10 by fullfy formating my drive but still I had audio issues.
Then I tought might be the windows 10 itself , might not be compabtile with my PC , after all my componets are pretty old. So I clean format my disk again and instaled windows 8.1 back. Still the same problem.......... might be even worse , I think the cracking noise is even more frequent that it was on windows 10. Yes I tried more headsets , still the same story.
I've tried multiple Realtek PCIe GbE Family Controller driver versions but still the same story. Tbh back in the days when I used to reinstall my windows 8.1 when it was time , i only did that by the refresh option and after every refresh I did , I would only install the AMD driver for graphic card and nothing else , no other driver and it was working fine. Now I installed 2 applications DriverHub and EasyDrive and I've updated all my drivers , both of the app says that all my drivers all up to date , still the same problem. Driverhub has 1 exception , I dunno why but when it comes to the Realtek PCIe GbE Family Controller driver it saw that my current driver from 2019 its out-dated and the new driver that it recomends me its a driver from 2007. I have no clue what to make of that. I tried installing that driver from 2007 but it didnt worked at all , I had no internet.
I've used this program called LatecyMon to pinpoint my audio problem on both windows 8.1 and windows 10. I've set my PC for high performance when it comes to power because of it , still didnt help. On windows 10 latecymon would usualy detect that some drivers have really high execution time , even 4-5 seconds , especialy the Network Interface adapter or whatever its called. But on windows 8.1 , all seems okay , sometimes it goes to 1 second but its a clear diff when it comes from all driver execution time from windows 10 to windows 8.1.
I dunno I've tried everything and I am so pissed I can't make it work again , I spend a lot of hours on Discord with my friends and hearing crackling noise all the time when they talk its so annoying , I can't stand it.
I can updatae my bios but on the manufracter site there is only 2 versions of bios GA-970A-DS3P (rev. 1.0) | Motherboard - GIGABYTE Global , the F1 is curently what I have now and the F2j one its says beta so I dunno if I should even risk updating my bios , I dont think it would solve my audio problem might even cause more and especialy when it was working fine prior to updating to windows 10.
Could the update from windows 10 basicly somehow permanetly damage my hard drive when it tried to create that 500MB system reserved parition while all my space was already alocated ? Or does windows 10 changes anything in the BIOS ? These are the only problems I could think of that its causing my audio problem , cuz rolling back to Windows 8.1 with a clean format on the hard drive should have solved my problem. By formating and also deleting all the paritions I've had in that drive there shouldnt be any trace left of windows 10 , cuz it all started after I updated to windows 10.
I have 2 Hard drivers , same model but one its like 6 years old and the other one is newer like 2 years or so. I can try instal the windows on the new one but I have doubts that would fix my problem since prior to updating to windows 10 , my windows 8.1 was installed on that the old drive and it was working fine.
As a side note , the windows 8.1that was working fine before udpating to windows 10 , it was an older version of windows , it was the one I installed years ago when I've made my PC.
The one I have now its the latest one , the one available to be downloaed from the microsoft site.
Please help
LatencyMoon Report
_________________________________________________________________________________________________________
CONCLUSION
_________________________________________________________________________________________________________
Your system seems to be having difficulty handling real-time audio and other tasks. You may experience drop outs, clicks or pops due to buffer underruns. One problem may be related to power management, disable CPU throttling settings in Control Panel and BIOS setup. Check for BIOS updates.
LatencyMon has been analyzing your system for 0:24:36 (h:mm:ss) on all processors.
_________________________________________________________________________________________________________
SYSTEM INFORMATION
_________________________________________________________________________________________________________
Computer name: SHATERHAND
OS version: Windows 8.1 , 6.3, build: 9600 (x64)
Hardware: Gigabyte Technology Co., Ltd., 970A-DS3P
CPU: AuthenticAMD AMD FX(tm)-8320 Eight-Core Processor
Logical processors: 8
Processor groups: 1
RAM: 8156 MB total
_________________________________________________________________________________________________________
CPU SPEED
_________________________________________________________________________________________________________
Reported CPU speed: 3516 MHz
Note: reported execution times may be calculated based on a fixed reported CPU speed. Disable variable speed settings like Intel Speed Step and AMD Cool N Quiet in the BIOS setup for more accurate results.
WARNING: the CPU speed that was measured is only a fraction of the CPU speed reported. Your CPUs may be throttled back due to variable speed settings and thermal issues. It is suggested that you run a utility which reports your actual CPU frequency and temperature.
_________________________________________________________________________________________________________
MEASURED INTERRUPT TO USER PROCESS LATENCIES
_________________________________________________________________________________________________________
The interrupt to process latency reflects the measured interval that a usermode process needed to respond to a hardware request from the moment the interrupt service routine started execution. This includes the scheduling and execution of a DPC routine, the signaling of an event and the waking up of a usermode thread from an idle wait state in response to that event.
Highest measured interrupt to process latency (µs): 1329.289058
Average measured interrupt to process latency (µs): 14.241511
Highest measured interrupt to DPC latency (µs): 756.800096
Average measured interrupt to DPC latency (µs): 4.284582
_________________________________________________________________________________________________________
REPORTED ISRs
_________________________________________________________________________________________________________
Interrupt service routines are routines installed by the OS and device drivers that execute in response to a hardware interrupt signal.
Highest ISR routine execution time (µs): 205.091013
Driver with highest ISR routine execution time: ataport.SYS - ATAPI Driver Extension, Microsoft Corporation
Highest reported total ISR routine time (%): 0.006128
Driver with highest ISR total time: ataport.SYS - ATAPI Driver Extension, Microsoft Corporation
Total time spent in ISRs (%) 0.008028
ISR count (execution time <250 µs): 162690
ISR count (execution time 250-500 µs): 0
ISR count (execution time 500-999 µs): 0
ISR count (execution time 1000-1999 µs): 0
ISR count (execution time 2000-3999 µs): 0
ISR count (execution time >=4000 µs): 0
_________________________________________________________________________________________________________
REPORTED DPCs
_________________________________________________________________________________________________________
DPC routines are part of the interrupt servicing dispatch mechanism and disable the possibility for a process to utilize the CPU while it is interrupted until the DPC has finished execution.
Highest DPC routine execution time (µs): 649.566837
Driver with highest DPC routine execution time: rspLLL64.sys - Resplendence Latency Monitoring and Auxiliary Kernel Library, Resplendence Software Projects Sp.
Highest reported total DPC routine time (%): 0.068546
Driver with highest DPC total execution time: rspLLL64.sys - Resplendence Latency Monitoring and Auxiliary Kernel Library, Resplendence Software Projects Sp.
Total time spent in DPCs (%) 0.091934
DPC count (execution time <250 µs): 2122226
DPC count (execution time 250-500 µs): 0
DPC count (execution time 500-999 µs): 3
DPC count (execution time 1000-1999 µs): 0
DPC count (execution time 2000-3999 µs): 0
DPC count (execution time >=4000 µs): 0
_________________________________________________________________________________________________________
REPORTED HARD PAGEFAULTS
_________________________________________________________________________________________________________
Hard pagefaults are events that get triggered by making use of virtual memory that is not resident in RAM but backed by a memory mapped file on disk. The process of resolving the hard pagefault requires reading in the memory from disk while the process is interrupted and blocked from execution.
NOTE: some processes were hit by hard pagefaults. If these were programs producing audio, they are likely to interrupt the audio stream resulting in dropouts, clicks and pops. Check the Processes tab to see which programs were hit.
Process with highest pagefault count: msmpeng.exe
Total number of hard pagefaults 3277
Hard pagefault count of hardest hit process: 792
Number of processes hit: 12
_________________________________________________________________________________________________________
PER CPU DATA
_________________________________________________________________________________________________________
CPU 0 Interrupt cycle time (s): 83.218557
CPU 0 ISR highest execution time (µs): 75.480375
CPU 0 ISR total execution time (s): 0.220874
CPU 0 ISR count: 39653
CPU 0 DPC highest execution time (µs): 649.566837
CPU 0 DPC total execution time (s): 9.065001
CPU 0 DPC count: 1934069
_________________________________________________________________________________________________________
CPU 1 Interrupt cycle time (s): 37.196780
CPU 1 ISR highest execution time (µs): 65.444824
CPU 1 ISR total execution time (s): 0.039872
CPU 1 ISR count: 6934
CPU 1 DPC highest execution time (µs): 122.703925
CPU 1 DPC total execution time (s): 0.091809
CPU 1 DPC count: 9016
_________________________________________________________________________________________________________
CPU 2 Interrupt cycle time (s): 23.791581
CPU 2 ISR highest execution time (µs): 69.757395
CPU 2 ISR total execution time (s): 0.258595
CPU 2 ISR count: 43718
CPU 2 DPC highest execution time (µs): 171.137372
CPU 2 DPC total execution time (s): 0.607842
CPU 2 DPC count: 65601
_________________________________________________________________________________________________________
CPU 3 Interrupt cycle time (s): 31.679204
CPU 3 ISR highest execution time (µs): 205.091013
CPU 3 ISR total execution time (s): 0.046464
CPU 3 ISR count: 7900
CPU 3 DPC highest execution time (µs): 157.906143
CPU 3 DPC total execution time (s): 0.103077
CPU 3 DPC count: 10336
_________________________________________________________________________________________________________
CPU 4 Interrupt cycle time (s): 22.937371
CPU 4 ISR highest execution time (µs): 65.450796
CPU 4 ISR total execution time (s): 0.119387
CPU 4 ISR count: 20754
CPU 4 DPC highest execution time (µs): 177.764221
CPU 4 DPC total execution time (s): 0.376446
CPU 4 DPC count: 45307
_________________________________________________________________________________________________________
CPU 5 Interrupt cycle time (s): 31.877525
CPU 5 ISR highest execution time (µs): 63.557736
CPU 5 ISR total execution time (s): 0.040624
CPU 5 ISR count: 6946
CPU 5 DPC highest execution time (µs): 186.867747
CPU 5 DPC total execution time (s): 0.093883
CPU 5 DPC count: 9099
_________________________________________________________________________________________________________
CPU 6 Interrupt cycle time (s): 21.759378
CPU 6 ISR highest execution time (µs): 41.803754
CPU 6 ISR total execution time (s): 0.087356
CPU 6 ISR count: 14759
CPU 6 DPC highest execution time (µs): 183.714448
CPU 6 DPC total execution time (s): 0.206067
CPU 6 DPC count: 21110
_________________________________________________________________________________________________________
CPU 7 Interrupt cycle time (s): 34.284873
CPU 7 ISR highest execution time (µs): 82.319397
CPU 7 ISR total execution time (s): 0.135389
CPU 7 ISR count: 22026
CPU 7 DPC highest execution time (µs): 637.647895
CPU 7 DPC total execution time (s): 0.318163
CPU 7 DPC count: 27691
_________________________________________________________________________________________________________
Continue reading...
I did google a bit and I found out that windows create a system reserved partitions and on windows 8.1 its 350 MB and windows 10 its 500 MB. Since all my hard disk space was already alocated somehow after updating to windows 10 it still managed to create a 500 MB parition from out of nowhere. At that time I had 2 system reserved partitions the 350MB and 500MB. So I tought my problem might be related to that , having 2 system reserved paritions might bug out or something so I clean reinstaled by formating my whole drive. I instaled windows 10 by fullfy formating my drive but still I had audio issues.
Then I tought might be the windows 10 itself , might not be compabtile with my PC , after all my componets are pretty old. So I clean format my disk again and instaled windows 8.1 back. Still the same problem.......... might be even worse , I think the cracking noise is even more frequent that it was on windows 10. Yes I tried more headsets , still the same story.
I've tried multiple Realtek PCIe GbE Family Controller driver versions but still the same story. Tbh back in the days when I used to reinstall my windows 8.1 when it was time , i only did that by the refresh option and after every refresh I did , I would only install the AMD driver for graphic card and nothing else , no other driver and it was working fine. Now I installed 2 applications DriverHub and EasyDrive and I've updated all my drivers , both of the app says that all my drivers all up to date , still the same problem. Driverhub has 1 exception , I dunno why but when it comes to the Realtek PCIe GbE Family Controller driver it saw that my current driver from 2019 its out-dated and the new driver that it recomends me its a driver from 2007. I have no clue what to make of that. I tried installing that driver from 2007 but it didnt worked at all , I had no internet.
I've used this program called LatecyMon to pinpoint my audio problem on both windows 8.1 and windows 10. I've set my PC for high performance when it comes to power because of it , still didnt help. On windows 10 latecymon would usualy detect that some drivers have really high execution time , even 4-5 seconds , especialy the Network Interface adapter or whatever its called. But on windows 8.1 , all seems okay , sometimes it goes to 1 second but its a clear diff when it comes from all driver execution time from windows 10 to windows 8.1.
I dunno I've tried everything and I am so pissed I can't make it work again , I spend a lot of hours on Discord with my friends and hearing crackling noise all the time when they talk its so annoying , I can't stand it.
I can updatae my bios but on the manufracter site there is only 2 versions of bios GA-970A-DS3P (rev. 1.0) | Motherboard - GIGABYTE Global , the F1 is curently what I have now and the F2j one its says beta so I dunno if I should even risk updating my bios , I dont think it would solve my audio problem might even cause more and especialy when it was working fine prior to updating to windows 10.
Could the update from windows 10 basicly somehow permanetly damage my hard drive when it tried to create that 500MB system reserved parition while all my space was already alocated ? Or does windows 10 changes anything in the BIOS ? These are the only problems I could think of that its causing my audio problem , cuz rolling back to Windows 8.1 with a clean format on the hard drive should have solved my problem. By formating and also deleting all the paritions I've had in that drive there shouldnt be any trace left of windows 10 , cuz it all started after I updated to windows 10.
I have 2 Hard drivers , same model but one its like 6 years old and the other one is newer like 2 years or so. I can try instal the windows on the new one but I have doubts that would fix my problem since prior to updating to windows 10 , my windows 8.1 was installed on that the old drive and it was working fine.
As a side note , the windows 8.1that was working fine before udpating to windows 10 , it was an older version of windows , it was the one I installed years ago when I've made my PC.
The one I have now its the latest one , the one available to be downloaed from the microsoft site.
Please help
LatencyMoon Report
_________________________________________________________________________________________________________
CONCLUSION
_________________________________________________________________________________________________________
Your system seems to be having difficulty handling real-time audio and other tasks. You may experience drop outs, clicks or pops due to buffer underruns. One problem may be related to power management, disable CPU throttling settings in Control Panel and BIOS setup. Check for BIOS updates.
LatencyMon has been analyzing your system for 0:24:36 (h:mm:ss) on all processors.
_________________________________________________________________________________________________________
SYSTEM INFORMATION
_________________________________________________________________________________________________________
Computer name: SHATERHAND
OS version: Windows 8.1 , 6.3, build: 9600 (x64)
Hardware: Gigabyte Technology Co., Ltd., 970A-DS3P
CPU: AuthenticAMD AMD FX(tm)-8320 Eight-Core Processor
Logical processors: 8
Processor groups: 1
RAM: 8156 MB total
_________________________________________________________________________________________________________
CPU SPEED
_________________________________________________________________________________________________________
Reported CPU speed: 3516 MHz
Note: reported execution times may be calculated based on a fixed reported CPU speed. Disable variable speed settings like Intel Speed Step and AMD Cool N Quiet in the BIOS setup for more accurate results.
WARNING: the CPU speed that was measured is only a fraction of the CPU speed reported. Your CPUs may be throttled back due to variable speed settings and thermal issues. It is suggested that you run a utility which reports your actual CPU frequency and temperature.
_________________________________________________________________________________________________________
MEASURED INTERRUPT TO USER PROCESS LATENCIES
_________________________________________________________________________________________________________
The interrupt to process latency reflects the measured interval that a usermode process needed to respond to a hardware request from the moment the interrupt service routine started execution. This includes the scheduling and execution of a DPC routine, the signaling of an event and the waking up of a usermode thread from an idle wait state in response to that event.
Highest measured interrupt to process latency (µs): 1329.289058
Average measured interrupt to process latency (µs): 14.241511
Highest measured interrupt to DPC latency (µs): 756.800096
Average measured interrupt to DPC latency (µs): 4.284582
_________________________________________________________________________________________________________
REPORTED ISRs
_________________________________________________________________________________________________________
Interrupt service routines are routines installed by the OS and device drivers that execute in response to a hardware interrupt signal.
Highest ISR routine execution time (µs): 205.091013
Driver with highest ISR routine execution time: ataport.SYS - ATAPI Driver Extension, Microsoft Corporation
Highest reported total ISR routine time (%): 0.006128
Driver with highest ISR total time: ataport.SYS - ATAPI Driver Extension, Microsoft Corporation
Total time spent in ISRs (%) 0.008028
ISR count (execution time <250 µs): 162690
ISR count (execution time 250-500 µs): 0
ISR count (execution time 500-999 µs): 0
ISR count (execution time 1000-1999 µs): 0
ISR count (execution time 2000-3999 µs): 0
ISR count (execution time >=4000 µs): 0
_________________________________________________________________________________________________________
REPORTED DPCs
_________________________________________________________________________________________________________
DPC routines are part of the interrupt servicing dispatch mechanism and disable the possibility for a process to utilize the CPU while it is interrupted until the DPC has finished execution.
Highest DPC routine execution time (µs): 649.566837
Driver with highest DPC routine execution time: rspLLL64.sys - Resplendence Latency Monitoring and Auxiliary Kernel Library, Resplendence Software Projects Sp.
Highest reported total DPC routine time (%): 0.068546
Driver with highest DPC total execution time: rspLLL64.sys - Resplendence Latency Monitoring and Auxiliary Kernel Library, Resplendence Software Projects Sp.
Total time spent in DPCs (%) 0.091934
DPC count (execution time <250 µs): 2122226
DPC count (execution time 250-500 µs): 0
DPC count (execution time 500-999 µs): 3
DPC count (execution time 1000-1999 µs): 0
DPC count (execution time 2000-3999 µs): 0
DPC count (execution time >=4000 µs): 0
_________________________________________________________________________________________________________
REPORTED HARD PAGEFAULTS
_________________________________________________________________________________________________________
Hard pagefaults are events that get triggered by making use of virtual memory that is not resident in RAM but backed by a memory mapped file on disk. The process of resolving the hard pagefault requires reading in the memory from disk while the process is interrupted and blocked from execution.
NOTE: some processes were hit by hard pagefaults. If these were programs producing audio, they are likely to interrupt the audio stream resulting in dropouts, clicks and pops. Check the Processes tab to see which programs were hit.
Process with highest pagefault count: msmpeng.exe
Total number of hard pagefaults 3277
Hard pagefault count of hardest hit process: 792
Number of processes hit: 12
_________________________________________________________________________________________________________
PER CPU DATA
_________________________________________________________________________________________________________
CPU 0 Interrupt cycle time (s): 83.218557
CPU 0 ISR highest execution time (µs): 75.480375
CPU 0 ISR total execution time (s): 0.220874
CPU 0 ISR count: 39653
CPU 0 DPC highest execution time (µs): 649.566837
CPU 0 DPC total execution time (s): 9.065001
CPU 0 DPC count: 1934069
_________________________________________________________________________________________________________
CPU 1 Interrupt cycle time (s): 37.196780
CPU 1 ISR highest execution time (µs): 65.444824
CPU 1 ISR total execution time (s): 0.039872
CPU 1 ISR count: 6934
CPU 1 DPC highest execution time (µs): 122.703925
CPU 1 DPC total execution time (s): 0.091809
CPU 1 DPC count: 9016
_________________________________________________________________________________________________________
CPU 2 Interrupt cycle time (s): 23.791581
CPU 2 ISR highest execution time (µs): 69.757395
CPU 2 ISR total execution time (s): 0.258595
CPU 2 ISR count: 43718
CPU 2 DPC highest execution time (µs): 171.137372
CPU 2 DPC total execution time (s): 0.607842
CPU 2 DPC count: 65601
_________________________________________________________________________________________________________
CPU 3 Interrupt cycle time (s): 31.679204
CPU 3 ISR highest execution time (µs): 205.091013
CPU 3 ISR total execution time (s): 0.046464
CPU 3 ISR count: 7900
CPU 3 DPC highest execution time (µs): 157.906143
CPU 3 DPC total execution time (s): 0.103077
CPU 3 DPC count: 10336
_________________________________________________________________________________________________________
CPU 4 Interrupt cycle time (s): 22.937371
CPU 4 ISR highest execution time (µs): 65.450796
CPU 4 ISR total execution time (s): 0.119387
CPU 4 ISR count: 20754
CPU 4 DPC highest execution time (µs): 177.764221
CPU 4 DPC total execution time (s): 0.376446
CPU 4 DPC count: 45307
_________________________________________________________________________________________________________
CPU 5 Interrupt cycle time (s): 31.877525
CPU 5 ISR highest execution time (µs): 63.557736
CPU 5 ISR total execution time (s): 0.040624
CPU 5 ISR count: 6946
CPU 5 DPC highest execution time (µs): 186.867747
CPU 5 DPC total execution time (s): 0.093883
CPU 5 DPC count: 9099
_________________________________________________________________________________________________________
CPU 6 Interrupt cycle time (s): 21.759378
CPU 6 ISR highest execution time (µs): 41.803754
CPU 6 ISR total execution time (s): 0.087356
CPU 6 ISR count: 14759
CPU 6 DPC highest execution time (µs): 183.714448
CPU 6 DPC total execution time (s): 0.206067
CPU 6 DPC count: 21110
_________________________________________________________________________________________________________
CPU 7 Interrupt cycle time (s): 34.284873
CPU 7 ISR highest execution time (µs): 82.319397
CPU 7 ISR total execution time (s): 0.135389
CPU 7 ISR count: 22026
CPU 7 DPC highest execution time (µs): 637.647895
CPU 7 DPC total execution time (s): 0.318163
CPU 7 DPC count: 27691
_________________________________________________________________________________________________________
Continue reading...