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BikramAgarwal
CONFIGURATION
Lenovo Legion Y740, Intel core i7 9750H, 17.3" 144Hz GSync, RTX 2080MQ, 16GB RAM, 1TB SSD, Windows 10, v1909 (Build 18363.815)
Windows 10 is up-to-date, BIOS is up-to-date, all drivers are up-to-date (as per Lenovo Vantage).
I have only 5 items in startup (lenovo utility, icue, onedrive, windows defender, phrase express).
Lenovo Vantage still says "The battery is in Good condition."
I got this laptop on 7th Jan 2020 and have been caring for it like a baby.
ISSUE
This laptop used to run ~3-4 hours on a fully charged battery. But since last two weeks, it is draining at 1% every minute, even when it is sitting completely idle, with no apps open in taskbar.
TROUBLESHOOTING
Booted up the laptop. It has 100% charge. Disconnected the laptop from power source and left it alone.
Kept moving the mouse cursor every few minutes so that laptop doesn't go into sleep mode.
Laptop lost ~80% battery in ~80 minutes.
I checked windows settings > system > battery > "See which apps are affecting your battery life". That says Windows Explorer consumed 84% of the battery!!
I then ran powercfg /spr and the generated report shows Explorer is only the 3rd highest consumer. Some "Unknown [NONE]" app has drained most of the battery and most of it went in "Loss".
I ran sfc /scannow and it "did not find any integrity violations."
I ran DISM /Online /Cleanup-Image /RestoreHealth and that too completed without any error.
I ran full system scan using Windows Defender and Malwarebytes. I also used Windows Defender offline scan. None of them found any threats.
And yet, my system is still draining at 1% per minute, when on battery.
HELP ME TO
Please help me identifying this "Unknown [None]" app. Or what is causing this battery drain?
Please help me fix this issue.
Continue reading...
Lenovo Legion Y740, Intel core i7 9750H, 17.3" 144Hz GSync, RTX 2080MQ, 16GB RAM, 1TB SSD, Windows 10, v1909 (Build 18363.815)
Hybrid Mode: On
Rapid Charge: Off
Thermal Mode: Balanced
Windows Power Plan: Balanced
Battery Design Capacity: 76.46 Wh
Full charge Capacity (on 11th May 2020): 75.3 Wh
Cycle count (on 11th May 2020): 48
Windows 10 is up-to-date, BIOS is up-to-date, all drivers are up-to-date (as per Lenovo Vantage).
I have only 5 items in startup (lenovo utility, icue, onedrive, windows defender, phrase express).
Lenovo Vantage still says "The battery is in Good condition."
I got this laptop on 7th Jan 2020 and have been caring for it like a baby.
ISSUE
This laptop used to run ~3-4 hours on a fully charged battery. But since last two weeks, it is draining at 1% every minute, even when it is sitting completely idle, with no apps open in taskbar.
TROUBLESHOOTING
Booted up the laptop. It has 100% charge. Disconnected the laptop from power source and left it alone.
Kept moving the mouse cursor every few minutes so that laptop doesn't go into sleep mode.
Laptop lost ~80% battery in ~80 minutes.
I checked windows settings > system > battery > "See which apps are affecting your battery life". That says Windows Explorer consumed 84% of the battery!!
I then ran powercfg /spr and the generated report shows Explorer is only the 3rd highest consumer. Some "Unknown [NONE]" app has drained most of the battery and most of it went in "Loss".
I ran sfc /scannow and it "did not find any integrity violations."
I ran DISM /Online /Cleanup-Image /RestoreHealth and that too completed without any error.
I ran full system scan using Windows Defender and Malwarebytes. I also used Windows Defender offline scan. None of them found any threats.
And yet, my system is still draining at 1% per minute, when on battery.
HELP ME TO
Please help me identifying this "Unknown [None]" app. Or what is causing this battery drain?
Please help me fix this issue.
Continue reading...
