My 2017 dell inspiron 5567 laptop been using it for 4 years now, Having issues with the battery & battery life, Performance issues that i never experienced the past 3 years
I ran a battery test (
PowerCfg -energy -duration 0 -output EnergyReport.html)
Screenshot &
Never tried running on safe mode yet, neither have i tried to drain the battery and then recharge it
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Power Efficiency Diagnostics Report
Computer Name | DESKTOP-BLANK |
Scan Time | 2020-08-07T21:53:39Z |
Scan Duration | 1 seconds |
System Manufacturer | Dell Inc. |
System Product Name | Inspiron 5567 |
BIOS Date | 08/17/2017 |
BIOS Version | 1.1.6 |
OS Build | 19041 |
Platform Role | PlatformRoleMobile |
Plugged In | true |
Process Count | 227 |
Thread Count | 3741 |
Report GUID | {b5095432-ec26-4b78-bc40-80522e8958e5} |
Analysis Results Errors
Power Policyower Plan Personality is High Performance (On Battery)
The current power plan personality is High Performance when the system is on battery power.
Power Policyisplay timeout disabled (On Battery)
The display is not configured to turn off after a period of inactivity.
Power Policy:Sleep timeout is disabled (On Battery)
The computer is not configured to automatically sleep after a period of inactivity.
Power Policy:802.11 Radio Power Policy is Maximum Performance (On Battery)
The current power policy for 802.11-compatible wireless network adapters is not configured to use low-power modes.
Power PolicyCI Express ASPM is disabled (On Battery)
The current power policy for PCI Express Active State Power Management (ASPM) is configured to Off.
Power Policyower Plan Personality is High Performance (Plugged In)
The current power plan personality is High Performance when the system is plugged in.
Power Policyisplay timeout disabled (Plugged In)
The display is not configured to turn off after a period of inactivity.
Power Policy:Sleep timeout is disabled (Plugged In)
The computer is not configured to automatically sleep after a period of inactivity.
Power Policy:Minimum processor performance state is 100% (Plugged In)
The processor is not configured to automatically reduce power consumption based on activity.
Power PolicyCI Express ASPM is disabled (Plugged In)
The current power policy for PCI Express Active State Power Management (ASPM) is configured to Off.
USB Suspend:USB Device not Entering Selective Suspend
This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.
Device Name | USB Input Device |
Host Controller ID | PCI\VEN_8086&DEV_9D2F |
Host Controller Location | PCI bus 0, device 20, function 0 |
Device ID | USB\VID_2188&PID_0AE1 |
Port Path | 2 |
USB Suspend:USB Device not Entering Selective Suspend
This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.
Device Name | USB Input Device |
Host Controller ID | PCI\VEN_8086&DEV_9D2F |
Host Controller Location | PCI bus 0, device 20, function 0 |
Device ID | USB\VID_03F0&PID_0024 |
Port Path | 1 |
CPU Utilizationrocessor utilization is high
The average processor utilization during the trace was high. The system will consume less power when the average processor utilization is very low. Review processor utilization for individual processes to determine which applications and services contribute the most to total processor utilization.
Average Utilization (%) | 22.59 |
Battery:Last Full Charge (%)
The battery stored less than 40% of the Designed Capacity the last time the battery was fully charged.
Battery ID | 57873Samsung SDIDELL CYMGM73 |
Design Capacity | 41998 |
Last Full Charge | 1892 |
Last Full Charge (%) | 4 |
Warnings
Platform Timer Resolution:Outstanding Timer Request
A program or service has requested a timer resolution smaller than the platform maximum timer resolution.
Requested Period | 10000 |
Requesting Process ID | 19232 |
Requesting Process Path | \Device\HarddiskVolume2\Program Files (x86)\Google\Chrome\Application\chrome.exe |
Platform Timer Resolution:Outstanding Timer Request
A program or service has requested a timer resolution smaller than the platform maximum timer resolution.
Requested Period | 10000 |
Requesting Process ID | 2464 |
Requesting Process Path | \Device\HarddiskVolume2\Program Files (x86)\Steam\bin\cef\cef.win7x64\steamwebhelper.exe |
Platform Timer Resolution:Outstanding Timer Request
A program or service has requested a timer resolution smaller than the platform maximum timer resolution.
Requested Period | 10000 |
Requesting Process ID | 9820 |
Requesting Process Path | \Device\HarddiskVolume2\Program Files\AMD\CNext\CNext\RadeonSoftware.exe |
Power Policyim timeout is long (On Battery)
The display is configured to automatically dim after longer than 5 minutes.
Power Policyim timeout is long (Plugged In)
The display is configured to automatically dim after longer than 10 minutes.
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name | chrome.exe |
PID | 23056 |
Average Utilization (%) | 4.19 |
Module | Average Module Utilization (%) |
\Device\HarddiskVolume2\Program Files (x86)\Google\Chrome\Application\84.0.4147.105\chrome.dll | 2.34 |
\Device\HarddiskVolume2\Windows\System32\ntdll.dll | 0.57 |
\SystemRoot\system32\ntoskrnl.exe | 0.56 |
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name | chrome.exe |
PID | 19232 |
Average Utilization (%) | 2.45 |
Module | Average Module Utilization (%) |
\Device\HarddiskVolume2\Program Files (x86)\Google\Chrome\Application\84.0.4147.105\chrome.dll | 1.09 |
\Device\HarddiskVolume2\Windows\System32\ntdll.dll | 0.29 |
\SystemRoot\system32\ntoskrnl.exe | 0.29 |
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name | Discord.exe |
PID | 6640 |
Average Utilization (%) | 1.89 |
Module | Average Module Utilization (%) |
\Device\HarddiskVolume2\Users\blank\AppData\Local\Discord\app-0.0.307\Discord.exe | 1.25 |
\SystemRoot\system32\ntoskrnl.exe | 0.29 |
0.15 | |
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name | svchost.exe |
PID | 6392 |
Average Utilization (%) | 1.20 |
Module | Average Module Utilization (%) |
\SystemRoot\system32\ntoskrnl.exe | 0.51 |
\Device\HarddiskVolume2\Windows\System32\winsqlite3.dll | 0.41 |
\Device\HarddiskVolume2\Windows\System32\ntdll.dll | 0.04 |
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name | chrome.exe |
PID | 22720 |
Average Utilization (%) | 1.14 |
Module | Average Module Utilization (%) |
\Device\HarddiskVolume2\Program Files (x86)\Google\Chrome\Application\84.0.4147.105\chrome.dll | 0.86 |
\Device\HarddiskVolume2\Windows\System32\ntdll.dll | 0.17 |
\SystemRoot\system32\ntoskrnl.exe | 0.10 |
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name | svchost.exe |
PID | 472 |
Average Utilization (%) | 0.98 |
Module | Average Module Utilization (%) |
\SystemRoot\system32\ntoskrnl.exe | 0.91 |
\Device\HarddiskVolume2\Windows\System32\ntdll.dll | 0.02 |
\Device\HarddiskVolume2\Windows\System32\msvcrt.dll | 0.02 |
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name | System |
PID | 4 |
Average Utilization (%) | 0.86 |
Module | Average Module Utilization (%) |
\SystemRoot\system32\ntoskrnl.exe | 0.59 |
\SystemRoot\System32\drivers\dxgmms2.sys | 0.17 |
\SystemRoot\System32\DriverStore\FileRepository\k127153.inf_amd64_3f3936d8dec668b8\igdkmd64.sys | 0.04 |
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name | dwm.exe |
PID | 1308 |
Average Utilization (%) | 0.83 |
Module | Average Module Utilization (%) |
\Device\HarddiskVolume2\Windows\System32\dwmcore.dll | 0.17 |
\Device\HarddiskVolume2\Windows\System32\ntdll.dll | 0.14 |
\SystemRoot\System32\drivers\dxgkrnl.sys | 0.12 |
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name | explorer.exe |
PID | 3612 |
Average Utilization (%) | 0.80 |
Module | Average Module Utilization (%) |
\SystemRoot\system32\ntoskrnl.exe | 0.24 |
\Device\HarddiskVolume2\Windows\System32\ntdll.dll | 0.17 |
\SystemRoot\System32\win32kbase.sys | 0.07 |
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name | steam.exe |
PID | 7520 |
Average Utilization (%) | 0.50 |
Module | Average Module Utilization (%) |
\SystemRoot\system32\ntoskrnl.exe | 0.22 |
\SystemRoot\System32\win32kbase.sys | 0.04 |
\Device\HarddiskVolume2\Windows\SysWOW64\user32.dll | 0.02 |
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name | chrome.exe |
PID | 16100 |
Average Utilization (%) | 0.41 |
Module | Average Module Utilization (%) |
\Device\HarddiskVolume2\Program Files (x86)\Google\Chrome\Application\84.0.4147.105\chrome.dll | 0.34 |
\Device\HarddiskVolume2\Windows\System32\ntdll.dll | 0.04 |
\SystemRoot\system32\ntoskrnl.exe | 0.02 |
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name | chrome.exe |
PID | 22876 |
Average Utilization (%) | 0.35 |
Module | Average Module Utilization (%) |
\Device\HarddiskVolume2\Program Files (x86)\Google\Chrome\Application\84.0.4147.105\chrome.dll | 0.27 |
0.02 | |
\SystemRoot\system32\ntoskrnl.exe | 0.02 |
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name | ctfmon.exe |
PID | 7296 |
Average Utilization (%) | 0.31 |
Module | Average Module Utilization (%) |
\SystemRoot\system32\ntoskrnl.exe | 0.12 |
\Device\HarddiskVolume2\Windows\System32\ntdll.dll | 0.04 |
\Device\HarddiskVolume2\Windows\System32\CoreMessaging.dll | 0.02 |
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name | MemCompression |
PID | 1684 |
Average Utilization (%) | 0.26 |
Module | Average Module Utilization (%) |
\SystemRoot\system32\ntoskrnl.exe | 0.26 |
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name | svchost.exe |
PID | 1852 |
Average Utilization (%) | 0.26 |
Module | Average Module Utilization (%) |
\Device\HarddiskVolume2\Windows\System32\sysmain.dll | 0.24 |
\Device\HarddiskVolume2\Windows\System32\msvcrt.dll | 0.02 |
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name | SearchApp.exe |
PID | 9976 |
Average Utilization (%) | 0.24 |
Module | Average Module Utilization (%) |
\Device\HarddiskVolume2\Windows\System32\ntdll.dll | 0.09 |
\SystemRoot\system32\ntoskrnl.exe | 0.02 |
\Device\HarddiskVolume2\Windows\System32\win32u.dll | 0.02 |
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name | chrome.exe |
PID | 21160 |
Average Utilization (%) | 0.22 |
Module | Average Module Utilization (%) |
\Device\HarddiskVolume2\Program Files (x86)\Google\Chrome\Application\84.0.4147.105\chrome.dll | 0.19 |
\Device\HarddiskVolume2\Windows\System32\KernelBase.dll | 0.02 |
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name | sihost.exe |
PID | 7756 |
Average Utilization (%) | 0.22 |
Module | Average Module Utilization (%) |
\SystemRoot\system32\ntoskrnl.exe | 0.09 |
\Device\HarddiskVolume2\Windows\System32\ntdll.dll | 0.02 |
\SystemRoot\System32\win32kfull.sys | 0.02 |
Information
Platform Timer Resolutionlatform Timer Resolution
The default platform timer resolution is 15.6ms (15625000ns) and should be used whenever the system is idle. If the timer resolution is increased, processor power management technologies may not be effective. The timer resolution may be increased due to multimedia playback or graphical animations.
Current Timer Resolution (100ns units) | 156250 |
Platform Timer Resolution:Timer Request Stack
The stack of modules responsible for the lowest platform timer setting in this process.
Requested Period | 10000 |
Requesting Process ID | 19232 |
Requesting Process Path | \Device\HarddiskVolume2\Program Files (x86)\Google\Chrome\Application\chrome.exe |
Calling Module Stack | \Device\HarddiskVolume2\Windows\System32\ntdll.dll |
\Device\HarddiskVolume2\Windows\System32\kernel32.dll | |
\Device\HarddiskVolume2\Program Files (x86)\Google\Chrome\Application\84.0.4147.105\chrome.dll | |
\Device\HarddiskVolume2\Windows\System32\kernel32.dll | |
\Device\HarddiskVolume2\Windows\System32\ntdll.dll | |
Platform Timer Resolution:Timer Request Stack
The stack of modules responsible for the lowest platform timer setting in this process.
Requested Period | 10000 |
Requesting Process ID | 2464 |
Requesting Process Path | \Device\HarddiskVolume2\Program Files (x86)\Steam\bin\cef\cef.win7x64\steamwebhelper.exe |
Calling Module Stack | \Device\HarddiskVolume2\Windows\System32\ntdll.dll |
\Device\HarddiskVolume2\Windows\System32\kernel32.dll | |
\Device\HarddiskVolume2\Program Files (x86)\Steam\bin\cef\cef.win7x64\libcef.dll | |
\Device\HarddiskVolume2\Program Files (x86)\Steam\bin\cef\cef.win7x64\steamwebhelper.exe | |
\Device\HarddiskVolume2\Windows\System32\kernel32.dll | |
\Device\HarddiskVolume2\Windows\System32\ntdll.dll | |
Platform Timer Resolution:Timer Request Stack
The stack of modules responsible for the lowest platform timer setting in this process.
Requested Period | 10000 |
Requesting Process ID | 9820 |
Requesting Process Path | \Device\HarddiskVolume2\Program Files\AMD\CNext\CNext\RadeonSoftware.exe |
Calling Module Stack | \Device\HarddiskVolume2\Windows\System32\ntdll.dll |
\Device\HarddiskVolume2\Windows\System32\kernel32.dll | |
\Device\HarddiskVolume2\Windows\System32\winmm.dll | |
\Device\HarddiskVolume2\Program Files\AMD\CNext\CNext\Qt5Core.dll | |
\Device\HarddiskVolume2\Program Files\AMD\CNext\CNext\RadeonSoftware.exe | |
\Device\HarddiskVolume2\Program Files\AMD\CNext\CNext\Qt5Core.dll | |
\Device\HarddiskVolume2\Program Files\AMD\CNext\CNext\Qt5Quick.dll | |
\Device\HarddiskVolume2\Program Files\AMD\CNext\CNext\Qt5Gui.dll | |
\Device\HarddiskVolume2\Program Files\AMD\CNext\CNext\Qt5Widgets.dll | |
\Device\HarddiskVolume2\Program Files\AMD\CNext\CNext\Qt5Core.dll | |
\Device\HarddiskVolume2\Program Files\AMD\CNext\CNext\Qt5Gui.dll | |
\Device\HarddiskVolume2\Program Files\AMD\CNext\CNext\plugins\platforms\qwindows.dll | |
\Device\HarddiskVolume2\Program Files\AMD\CNext\CNext\Qt5Gui.dll | |
\Device\HarddiskVolume2\Program Files\AMD\CNext\CNext\RadeonSoftware.exe | |
\Device\HarddiskVolume2\Program Files\AMD\CNext\CNext\Qt5Qml.dll | |
\Device\HarddiskVolume2\Program Files\AMD\CNext\CNext\RadeonSoftware.exe | |
Power Policy:Active Power Plan
The current power plan in use
Plan Name | Custom |
Plan GUID | {e24b7131-d039-43cb-9e6f-ad4be601ec1f} |
Power Policyower Plan Personality (On Battery)
The personality of the current power plan when the system is on battery power.
Personality | High Performance |
Power Policy:Video Quality (On Battery)
Enables Windows Media Player to optimize for quality or power savings when playing video.
Quality Mode | Optimize for Video Quality |
Power Policyower Plan Personality (Plugged In)
The personality of the current power plan when the system is plugged in.
Personality | High Performance |
Power Policy:802.11 Radio Power Policy is Maximum Performance (Plugged In)
The current power policy for 802.11-compatible wireless network adapters is not configured to use low-power modes.
Power Policy:Video quality (Plugged In)
Enables Windows Media Player to optimize for quality or power savings when playing video.
Quality Mode | Optimize for Video Quality |
System Availability Requests:Analysis Success
Analysis was successful. No energy efficiency problems were found. No information was returned.
Battery:Battery Information
Battery ID | 57873Samsung SDIDELL CYMGM73 |
Manufacturer | Samsung SDI |
Serial Number | 57873 |
Chemistry | LION |
Long Term | 1 |
Sealed | 0 |
Design Capacity | 41998 |
Last Full Charge | 1892 |
Platform Power Management Capabilities:Supported Sleep States
Sleep states allow the computer to enter low-power modes after a period of inactivity. The S3 sleep state is the default sleep state for Windows platforms. The S3 sleep state consumes only enough power to preserve memory contents and allow the computer to resume working quickly. Very few platforms support the S1 or S2 Sleep states.
S1 Sleep Supported | false |
S2 Sleep Supported | false |
S3 Sleep Supported | true |
S4 Sleep Supported | true |
Platform Power Management Capabilities:Connected Standby Support
Connected standby allows the computer to enter a low-power mode in which it is always on and connected. If supported, connected standby is used instead of system sleep states.
Connected Standby Supported | false |
Platform Power Management Capabilities:Adaptive Display Brightness is supported.
This computer enables Windows to automatically control the brightness of the integrated display.
Platform Power Management Capabilitiesrocessor Power Management Capabilities
Effective processor power management enables the computer to automatically balance performance and energy consumption.
Group | 0 |
Index | 0 |
Idle State Count | 3 |
Idle State Type | ACPI Idle (C) States |
Nominal Frequency (MHz) | 2901 |
Maximum Performance Percentage | 100 |
Lowest Performance Percentage | 13 |
Lowest Throttle Percentage | 13 |
Performance Controls Type | ACPI Performance (P) / Throttle (T) States |
Platform Power Management Capabilitiesrocessor Power Management Capabilities
Effective processor power management enables the computer to automatically balance performance and energy consumption.
Group | 0 |
Index | 1 |
Idle State Count | 3 |
Idle State Type | ACPI Idle (C) States |
Nominal Frequency (MHz) | 2901 |
Maximum Performance Percentage | 100 |
Lowest Performance Percentage | 13 |
Lowest Throttle Percentage | 13 |
Performance Controls Type | ACPI Performance (P) / Throttle (T) States |
Platform Power Management Capabilitiesrocessor Power Management Capabilities
Effective processor power management enables the computer to automatically balance performance and energy consumption.
Group | 0 |
Index | 2 |
Idle State Count | 3 |
Idle State Type | ACPI Idle (C) States |
Nominal Frequency (MHz) | 2901 |
Maximum Performance Percentage | 100 |
Lowest Performance Percentage | 13 |
Lowest Throttle Percentage | 13 |
Performance Controls Type | ACPI Performance (P) / Throttle (T) States |
Platform Power Management Capabilitiesrocessor Power Management Capabilities
Effective processor power management enables the computer to automatically balance performance and energy consumption.
Group | 0 |
Index | 3 |
Idle State Count | 3 |
Idle State Type | ACPI Idle (C) States |
Nominal Frequency (MHz) | 2901 |
Maximum Performance Percentage | 100 |
Lowest Performance Percentage | 13 |
Lowest Throttle Percentage | 13 |
Performance Controls Type | ACPI Performance (P) / Throttle (T) States |
Device Drivers:Analysis Success
Analysis was successful. No energy efficiency problems were found. No information was returned.
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