M
MarcSmall
Hi
I've just started a new job and will get paid on 4th Sept. I did subscribe for Windows package below and the billing date was 28th August.
The card details are the same so is it possible to change this and not lose these services?
Please advise.
Regards
Marc Small
Hello Marc Small,
We have been unable to charge the credit/debit card for your subscription. If you purchased other Microsoft services with this card, those services may also be affected. To prevent any service interruptions, please update your payment information.
Note: For India, debit cards cannot be used for monthly subscription payments. Please use a credit card or another payment method instead.
Subscription name(s): Office
Offer(s) Description: Office 365 Home
Credit card type: VISA
Please sign in to Microsoft account - Billing to update your payment options and avoid any service interruptions or to reactivate your services. If payment is due for other Microsoft services purchased with the above card, those services may also be affected.
Please disregard this notice if you have already resolved this issue.
Thank you!
Microsoft Office Team
Note: This message was sent from an unmonitored address. Please do not respond to this message.
To have these messages sent to a different email address, go to https://account.microsoft.com/billinginfo. If you have questions, go to https://support.microsoft.com.
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Redmond, WA 98052, USA
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I've just started a new job and will get paid on 4th Sept. I did subscribe for Windows package below and the billing date was 28th August.
The card details are the same so is it possible to change this and not lose these services?
Please advise.
Regards
Marc Small
Hello Marc Small,
We have been unable to charge the credit/debit card for your subscription. If you purchased other Microsoft services with this card, those services may also be affected. To prevent any service interruptions, please update your payment information.
Note: For India, debit cards cannot be used for monthly subscription payments. Please use a credit card or another payment method instead.
Subscription name(s): Office
Offer(s) Description: Office 365 Home
Credit card type: VISA
Please sign in to Microsoft account - Billing to update your payment options and avoid any service interruptions or to reactivate your services. If payment is due for other Microsoft services purchased with the above card, those services may also be affected.
Please disregard this notice if you have already resolved this issue.
Thank you!
Microsoft Office Team
Note: This message was sent from an unmonitored address. Please do not respond to this message.
To have these messages sent to a different email address, go to https://account.microsoft.com/billinginfo. If you have questions, go to https://support.microsoft.com.
Microsoft Corporation
One Microsoft Way
Redmond, WA 98052, USA
For our Privacy Statement, go to https://privacy.microsoft.com.
Continue reading...