Windows 10 Bit-locker will not accept its recovery key number... seems an encryption is taking place causing a failure

  • Thread starter Thread starter dj2.
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dj2.

Bit-locker will not accept its recovery key number... seems an encryption is taking place causing failure.

After a Windows update, the PC requested a Bit-locker Recovery Key ID to be entered into a "window box" on the screen. I typed the Recovery Key ID number as provided into the "window box", however as I type the Recovery Key ID numbers into the "box", not all of the number key strokes typed are "accepted" into the entry "window box". As a result, the Recovery Key ID number provided cannot be entered. I see numbers appear which I have not entered, leading me to believe an encryption is occurring as I type in the ID number provided. My computer is frozen on the blue Bit-Locker entry screen for the Recovery Key.

ANY HELP RESOLVING THIS ISSUE IS APPRECIATED.

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