S
Smittydk
My situation:
Working on daughter's computer
She was working and a restart occurred
On boot, bit locker key was requested
She never set up bit locker thus has no record of it
Checked Microsoft to see if she had an account - no luck there
I am able to access the cmd prompt on her computer
Cannot access C: drive but can access X: drive
Using manage-bde I've found a numerical password ID and a TPM ID
Wondering if there is a way to either:
- Identify the bit locker recovery key
- unlock the C: drive using either of the numbers I've located
My qualifications: Know enough to be dangerous (at best).
I've spent hours on the phone with both MS and Lenovo
Suffice to say I'd rather have a root canal than keep going through the experience I've had thus far
Data on her computer is critical as it relates to some recent patient files.
Any help would be appreciated.
Continue reading...
Working on daughter's computer
She was working and a restart occurred
On boot, bit locker key was requested
She never set up bit locker thus has no record of it
Checked Microsoft to see if she had an account - no luck there
I am able to access the cmd prompt on her computer
Cannot access C: drive but can access X: drive
Using manage-bde I've found a numerical password ID and a TPM ID
Wondering if there is a way to either:
- Identify the bit locker recovery key
- unlock the C: drive using either of the numbers I've located
My qualifications: Know enough to be dangerous (at best).
I've spent hours on the phone with both MS and Lenovo
Suffice to say I'd rather have a root canal than keep going through the experience I've had thus far
Data on her computer is critical as it relates to some recent patient files.
Any help would be appreciated.
Continue reading...