Windows 10 Black screen when starting certain games: Mass Effect (Steam), Star Wars Battlefront II...

  • Thread starter Thread starter Jaws1387
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Jaws1387

I run a dual monitor setup, custom build, as follows:
Operating System: Windows 10 Home 64-bit (10.0, Build 10586) (10586.th2_release.160802-1857)
Language: English (Regional Setting: English)
System Manufacturer: To be filled by O.E.M.
System Model: To be filled by O.E.M.
BIOS: BIOS Date: 01/06/14 10:27:10 Ver: 04.06.05
Processor: AMD FX(tm)-8150 Eight-Core Processor (8 CPUs), ~3.6GHz
Memory: 16384MB RAM
Available OS Memory: 16284MB RAM
Page File: 9806MB used, 8908MB available
Windows Dir: C:\WINDOWS
DirectX Version: 12
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Not Available
Microsoft Graphics Hybrid: Not Supported
DxDiag Version: 10.00.10586.0000 64bit Unicode

So, essentially, I attempt to start any of the above three games, and they'll start loading the splash screens on the main screens, but before the interface for any of these games actually loads, the second screen flickers a bunch of times and then both screens go blank, with just a cursor. Nothing works: Ctrl+alt+delete, power button, windows button, etc. Just a black screen and a cursor.

I end up having to force the computer to shutdown, and when it comes back, I get a whole bunch of these in Windows Error Reporting:
Faulting application name: dwm.exe, version: 10.0.10586.0, time stamp: 0x5632d756
Faulting module name: dwmcore.dll, version: 10.0.10586.494, time stamp: 0x5775e327
Exception code: 0xc0000005
Fault offset: 0x00000000001283a3
Faulting process id: 0x22e0
Faulting application start time: 0x01d20618da430d70
Faulting application path: C:\WINDOWS\system32\dwm.exe
Faulting module path: C:\WINDOWS\system32\dwmcore.dll
Report Id: 347f5d35-90d7-48ea-8331-7a382fcadd56
Faulting package full name:
Faulting package-relative application ID:

To the tune of 9 the most recent time (above), and 17 the time before that:
Faulting application name: dwm.exe, version: 10.0.10586.0, time stamp: 0x5632d756
Faulting module name: dwmcore.dll, version: 10.0.10586.494, time stamp: 0x5775e327
Exception code: 0xc0000602
Fault offset: 0x00000000000d04ff
Faulting process id: 0x684
Faulting application start time: 0x01d1fc24e7d7c3f6
Faulting application path: C:\WINDOWS\System32\dwm.exe
Faulting module path: C:\WINDOWS\System32\dwmcore.dll
Report Id: fa1c1aba-6cbc-4365-8d6a-458b00c1af29
Faulting package full name:
Faulting package-relative application ID:

What I've tried:
- System File Checker
- Antivirus scan (Avast)
- Antimalware scan (Malwarebytes)
- AppCrashView (none of the above crash times are visible)
- Uninstalling/reinstalling Nvidia video files/drivers (including GeForce Experience)


All of these games worked fine several months ago, and I can run even older games than these. I can also run graphics-intensive games like Assassin's Creed Unity. While the graphics card is 4 years old, it was very high-end when I got it, and there have not been any other signs of graphics card failure. Everything else runs mostly normal, the only other hiccup is some minor issues with USB devices uninstalling/reinstalling themselves (random unplugged/plugged back in noises/notifications), which could potentially be the motherboard? It could also be a software issue.


Ideas?

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