Windows 10 Blue screen errors being caused by hal.dll & ntoskrnl.exe

  • Thread starter Thread starter LukeJFDolan
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LukeJFDolan

I have been getting countless blue screen errors and from using bluescreenview it is pointing me to hal.dll & ntoskrnl.exe as the causes. I have looked all of the internet for a solution and used all the software i know to fix the issue and even reinstalled windows but i am still getting the same issues. Every test I have tried has said there are no problems with my hardware. So I am hoping someone is able to read the crash dump and help me figure out what the issue is. Thank you in advance for any help.


I do have a crash dump which you can find here: Crash dump


What bluescreenview has said for my last two blue screens.


Dump File: 011120-14187-01.dmp

Crash Time: 11/01/2020 01:37:24

Bug Check String: IRQL_NOT_LESS_OR_EQUAL

Bug Check Code: 0x0000000a

Parameter 1: 0000000f`ffffffff

Parameter 2: 00000000`00000002

Parameter 3: 00000000`00000001

Parameter 4: fffff804`7c205e4e

Caused By Driver: ntoskrnl.exe

Caused By Address: ntoskrnl.exe+1c14e0

File Description: NT Kernel & System

Product Name: Microsoft® Windows® Operating System

Company: Microsoft Corporation

File Version: 10.0.18362.535 (WinBuild.160101.0800)

Processor: x64

Crash Address: ntoskrnl.exe+1c14e0

Full Path: C:\Windows\Minidump\011120-14187-01.dmp

Processor Count: 16

Major Version: 15

Minor Version: 18362

Dump File Size: 1,039,308

Dump File Time: 11/01/2020 01:38:53


Dump File: 011020-13937-01.dmp

Crash Time: 10/01/2020 18:49:45

Bug Check String:

Bug Check Code: 0x00000133

Parameter 1: 00000000`00000001

Parameter 2: 00000000`00001e00

Parameter 3: fffff800`6f973358

Parameter 4: 00000000`00000000

Caused By Driver: hal.dll

Caused By Address: hal.dll+4e70

File Description: Hardware Abstraction Layer DLL

Product Name: Microsoft® Windows® Operating System

Company: Microsoft Corporation

File Version: 10.0.18362.387 (WinBuild.160101.0800)

Processor: x64

Crash Address: ntoskrnl.exe+1c14e0

Full Path: C:\Windows\Minidump\011020-13937-01.dmp

Processor Count: 16

Major Version: 15

Minor Version: 18362

Dump File Size: 5,447,300

Dump File Time: 10/01/2020 18:50:56


My PC Components:

CPU: AMD Ryzen 7 3700X

RAM; 4X 8GB DDR4 2400mhz Corsair

GPU: Gigabyte Nvidia Geforce 1660 TI

Motherboard: Gigabyte GA-AB350-GAMING-3

Storage: 1TB Samsung 860 EVO SSD, 2TB Seagate barracuda HD, 1TB Toshiba HD

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