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I am currently running on a laptop I recently bought and everything was fine but after an update my bluetooth just disappeared.
So I tried everything I thought of and found on the internet but nothing seemed to help.
Things I did:
First of all I can't even run the troubleshooter as it says "Bluetooth is not available on this device. Please try using an external adaptar to add Bluetooth capability to this computer"
I checked the services and Bluetooth support service is running on auto.
All drivers are up to date. I even ended up digging information about my motherboard so I can search the exact drivers I need.
In device manager when I expand Bluetooth it does show existing device and I read somewhere to try and uninstall the first one(which I suppose was the device) and reboot so it can install on itself again. But nothing happened after the reboot, the option just disappeared and I can't find a way to bring it back. Now the remaining options are :
Microsoft Bluetooth Enumerator
Microsoft Bluetooth LE Enumerator
I also ran the sfc /scannow in command prompt and it did fix some corrupted files, but did not fix my bluetooth problem.
I did uninstallation of latest quality update but this did not help either.
I even did the simple fix that worked for a suprising amount of people - turning the laptop off from the power button, unplugging the charger and waiting before turning it back on.
I got to the point of thinking of doing a clean install, but the I read someone had the same problem and the reinstallation didn't help.
I already lost my whole day trying to find a solution and feel really frustrated.
Continue reading...
So I tried everything I thought of and found on the internet but nothing seemed to help.
Things I did:
First of all I can't even run the troubleshooter as it says "Bluetooth is not available on this device. Please try using an external adaptar to add Bluetooth capability to this computer"
I checked the services and Bluetooth support service is running on auto.
All drivers are up to date. I even ended up digging information about my motherboard so I can search the exact drivers I need.
In device manager when I expand Bluetooth it does show existing device and I read somewhere to try and uninstall the first one(which I suppose was the device) and reboot so it can install on itself again. But nothing happened after the reboot, the option just disappeared and I can't find a way to bring it back. Now the remaining options are :
Microsoft Bluetooth Enumerator
Microsoft Bluetooth LE Enumerator
I also ran the sfc /scannow in command prompt and it did fix some corrupted files, but did not fix my bluetooth problem.
I did uninstallation of latest quality update but this did not help either.
I even did the simple fix that worked for a suprising amount of people - turning the laptop off from the power button, unplugging the charger and waiting before turning it back on.
I got to the point of thinking of doing a clean install, but the I read someone had the same problem and the reinstallation didn't help.
I already lost my whole day trying to find a solution and feel really frustrated.
Continue reading...