Windows 10 Bluetooth diriver for Apple Airpod Pro is broken

[Punchcard Steve]

I started to have major problems with my sound system a week or two ago. After much testing and reading the source seems to be the drivers for my Airpod Pro bluetooth headphone (stereo) device. The biggest problem is the volume control/volume mixer from the lower right of the task bar (I don't know what that area is called) does not control the volume. I can set it to zero and it still is painfully loud. The only way I can change the volume is to go to the old sound control panel (the one Microsoft hates us to use) and set the Levels in there. If that panel did not exist I would not have any control


I have tried to uninstall the drivers and just get back to the same problem.


Also, the sound gets even more problematic if I try to use the Airpods headset device (mono + mic). It is choppy or has extremely loud noise/static on the mic and is unusable 30% of the times I try to connect.


IMPORTANT

This all worked great from Christmas until just a week or two ago. I have not installed any new sound apps or gizmos.

I have been getting Windows updates.


Also occasionally when not using the Airpods I see the vol controls in the mixer bouncing up and down by about 10-20 units in that scale. That is all the sliders are jiggling up and down without my touching the mouse or keyboard.


I can't find any Airpod drivers other than what Microsoft lets my system load from the nether land.

I have used device manager to remove two devices:

AirPods Pro

AirPods Pro Avrcp Transport

And then let them get reinstalled after a boot and pairing.

My computer is a 3 year old desktop Shuttle SH170R6

My bluetooth is a USB adapter. Could the device have failed?

Anyone have any ideas on a possible fix?


Happy Trails and Good Health



Below is my systeminfo:


Host Name: NOMAD

OS Name: Microsoft Windows 10 Pro

OS Version: 10.0.18363 N/A Build 18363

OS Manufacturer: Microsoft Corporation

OS Configuration: Standalone Workstation

OS Build Type: Multiprocessor Free

Registered Owner: N/A

Registered Organization: N/A

Product ID: 00330-80000-00000-AA636

Original Install Date: Sat 08-24-19, 01:58:33

System Boot Time: Wed 03-18-20, 20:52:13

System Manufacturer: Shuttle Inc.

System Model: SH170

System Type: x64-based PC

Processor(s): 1 Processor(s) Installed.

[01]: Intel64 Family 6 Model 94 Stepping 3 GenuineIntel ~4008 Mhz

BIOS Version: American Megatrends Inc. 2.08, Mon 11-20-17

Windows Directory: C:\WINDOWS

System Directory: C:\WINDOWS\system32

Boot Device: \Device\HarddiskVolume3

System Locale: en-us;English (United States)

Input Locale: en-us;English (United States)

Time Zone: (UTC-08:00) Pacific Time (US & Canada)

Total Physical Memory: 32,726 MB

Available Physical Memory: 26,014 MB

Virtual Memory: Max Size: 37,590 MB

Virtual Memory: Available: 27,622 MB

Virtual Memory: In Use: 9,968 MB

Page File Location(s): C:\pagefile.sys

Domain: 6240

Logon Server: \\NOMAD

Hotfix(s): 14 Hotfix(s) Installed.

[01]: KB4537572

[02]: KB4503308

[03]: KB4508433

[04]: KB4515530

[05]: KB4516115

[06]: KB4517245

[07]: KB4521863

[08]: KB4524569

[09]: KB4525419

[10]: KB4528759

[11]: KB4537759

[12]: KB4538674

[13]: KB4541338

[14]: KB4551762

Network Card(s): 2 NIC(s) Installed.

[01]: Intel(R) Ethernet Connection (2) I219-LM

Connection Name: Ethernet

DHCP Enabled: Yes

DHCP Server: 192.168.1.1

IP address(es)

[01]: 192.168.1.10

[02]: fe80::8919:989:f26e:c584

[02]: Bluetooth Device (Personal Area Network)

Connection Name: Bluetooth Network Connection 4

Status: Media disconnected

Hyper-V Requirements: VM Monitor Mode Extensions: Yes

Virtualization Enabled In Firmware: Yes

Second Level Address Translation: Yes

Data Execution Prevention Available: Yes

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