Windows 11 Bluetooth earbuds connected but not recognized as sound input/output device

  • Thread starter Thread starter Angie Peters1
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Angie Peters1

My Jabees bluetooth earbuds have been working fine with my HP Envy. Recently, they have stopped showing up as an output option even though they are connected. I have uninstalled and reinstalled them, drivers, and anything else I can think of. I also noticed that when I find them in the control panel, they say that they are assigned a "jack" and when I plug a pair of non-bluetooth headphones into the jack, it works. Is there a way to tell my computer that my bluetooth earbuds don't need a "jack"? I just want them to work the way they used to!

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