Windows 11 Bluetooth headphones connected but no sound ("Connected: music")

  • Thread starter Thread starter Devin Walsh
  • Start date Start date
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Devin Walsh

My Bluetooth headphones (Sony WH-1000XM4) have been working fine with my laptop since I got them, but the audio randomly quit working while watching a YouTube video today. Now, whenever I connect my headphones they are displayed as "Connected: music" rather than "Connected" and play no sound at all. My volume level does not affect the lack of sound playback. The headphones work fine with any other device (e.g. my phone).Steps I've taken to troubleshoot (all have had no effect):Restart headphonesRestart laptopUn-pair and re-pair headphonesUninstall and reinstall device driversUpdate Bluetooth d

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