S
slowlslow
Windows 10
ASUS ROG STRIX x470-I GAMING mobo (yes it has bluetooth, I used it often a few months ago)
PC
Bluetooth used to work flawlessly but I haven't used it for a windows update or 2. Now it will work fine upon restart for a few minutes then appears to crash completely. Bluetooth devices disconnect and it appears bluetooth itself crashes.
Steps taken:
0) Windows update - no updates found, all up to date
1) Troubleshooter
- after a restart when bluetooth is available, no issues detected.
-after bluetooth crash, "Bluetooth is not available on this device" (this is not true, obviously.)
2)Device Manager
- after a restart, Bluetooth shows up. After a few minutes upon crash, I have to click "show hidden devices".
- I have tried to update the realtek bluetooth adapter using the driver from the mobo manufacturer as well as a rollback of the driver (which doesnt appear to do anything)
3) services.msc
-bluetooth support services - startup set to automatic, always says running. if i manually stop and start the service, no change in bluetooth status. restart option does nothing as well.
-bluetooth audio gateway service and bluetoothUserService_(some string of letters and #'s) - both will stop/start fine. no reported errors.
4) cmd
- sfc /scannow - no reported errors
- DSIM /Online /Cleanup-Image /CheckHealth (and ScanHealth and RestoreHealth) - no reported errors from check and scan, restore does nothing unsurprisingly.
any suggestions?
Continue reading...
ASUS ROG STRIX x470-I GAMING mobo (yes it has bluetooth, I used it often a few months ago)
PC
Bluetooth used to work flawlessly but I haven't used it for a windows update or 2. Now it will work fine upon restart for a few minutes then appears to crash completely. Bluetooth devices disconnect and it appears bluetooth itself crashes.
Steps taken:
0) Windows update - no updates found, all up to date
1) Troubleshooter
- after a restart when bluetooth is available, no issues detected.
-after bluetooth crash, "Bluetooth is not available on this device" (this is not true, obviously.)
2)Device Manager
- after a restart, Bluetooth shows up. After a few minutes upon crash, I have to click "show hidden devices".
- I have tried to update the realtek bluetooth adapter using the driver from the mobo manufacturer as well as a rollback of the driver (which doesnt appear to do anything)
3) services.msc
-bluetooth support services - startup set to automatic, always says running. if i manually stop and start the service, no change in bluetooth status. restart option does nothing as well.
-bluetooth audio gateway service and bluetoothUserService_(some string of letters and #'s) - both will stop/start fine. no reported errors.
4) cmd
- sfc /scannow - no reported errors
- DSIM /Online /Cleanup-Image /CheckHealth (and ScanHealth and RestoreHealth) - no reported errors from check and scan, restore does nothing unsurprisingly.
any suggestions?
Continue reading...