S
Sofus B.
Hi, I am on an Acer Aspire S5-371 Signature Edition with Windows 10 Home Version 1909 installed on it. I have been using this laptop for multiple years, but about half a year or a year ago I began experiencing issues with both of my shift keys. It started out with the shift keys sometimes not working, but then I would release and hold again, and they would work. Over time. the amount of times I would have to click to get them working progressively worsened, and now, none of them work at any moment in time.
I followed this other response to a similar issue, and tried all of the fixes (My shift keys are suddenly not working):
"Go into Device Manager reached by right clicking the Start button, choose the Keyboard device, right click to Uninstall, restart PC using mouse to reinstall driver.
If that fails then from Driver tab choose Update Driver, then Automatic. If that fails then choose Update driver again, then Browse PC, then Let Me Pick, try previous drivers.
If that's not enough then run the Keyboard Troubleshooter at Settings > Update & Security > Troubleshoot.
Do the other keys on your keyboard work fine? — Try to press any other key on your keyboard to see if it works.
If the other keys work fine, then try to turn off the Sticky Keys feature on your Windows via the Solution 1.
If the other keys stop working either, check the next question:
Does your keyboard work via another USB port or computer? — Try to connect your keyboard with another USB port, or plug it into another computer to see if your keyboard works.
If your keyboard works with another USB port, then the problem is on the USB port. You can use your keyboard with the working USB port then.
Turn off the Sticky Keys feature on your Windows
The Sticky Keys feature, besides, Toggle Keys and Filter Keys, make your keyboard easier to type. However, sometimes they make trouble. Your Shift key stops working is the one. So make sure these features are not turned on.
Follow these:
1) On your keyboard, press the Windows logo key and I (at the same time) to invoke the Settings window.
2) Click Ease of Access.
3) Select Keyboard on the left pane. Then make sure the status of Sticky Keys, Toggle Keys and Filter Keys are all set to Off. If there is any one set to On, switch it to Off instead.
4) Press the Shift key on your keyboard to see if it work. "
As stated, it's the shift keys on the built-in keyboard, that don't work. I have connected an external keyboard, which works. The problem does not seem to be dust or similar, as I have tried cleaning the keys, and also due to the fact that the issue exposed itself with both of the keys at once, even though I obviously use the left one far more.
Any help is appreciated, thanks!
Continue reading...
I followed this other response to a similar issue, and tried all of the fixes (My shift keys are suddenly not working):
"Go into Device Manager reached by right clicking the Start button, choose the Keyboard device, right click to Uninstall, restart PC using mouse to reinstall driver.
If that fails then from Driver tab choose Update Driver, then Automatic. If that fails then choose Update driver again, then Browse PC, then Let Me Pick, try previous drivers.
If that's not enough then run the Keyboard Troubleshooter at Settings > Update & Security > Troubleshoot.
Do the other keys on your keyboard work fine? — Try to press any other key on your keyboard to see if it works.
If the other keys work fine, then try to turn off the Sticky Keys feature on your Windows via the Solution 1.
If the other keys stop working either, check the next question:
Does your keyboard work via another USB port or computer? — Try to connect your keyboard with another USB port, or plug it into another computer to see if your keyboard works.
If your keyboard works with another USB port, then the problem is on the USB port. You can use your keyboard with the working USB port then.
Turn off the Sticky Keys feature on your Windows
The Sticky Keys feature, besides, Toggle Keys and Filter Keys, make your keyboard easier to type. However, sometimes they make trouble. Your Shift key stops working is the one. So make sure these features are not turned on.
Follow these:
1) On your keyboard, press the Windows logo key and I (at the same time) to invoke the Settings window.
2) Click Ease of Access.
3) Select Keyboard on the left pane. Then make sure the status of Sticky Keys, Toggle Keys and Filter Keys are all set to Off. If there is any one set to On, switch it to Off instead.
4) Press the Shift key on your keyboard to see if it work. "
As stated, it's the shift keys on the built-in keyboard, that don't work. I have connected an external keyboard, which works. The problem does not seem to be dust or similar, as I have tried cleaning the keys, and also due to the fact that the issue exposed itself with both of the keys at once, even though I obviously use the left one far more.
Any help is appreciated, thanks!
Continue reading...