M
MichaelMasuch
Problem occurs on Dell Precision 7510 Notebook with integrated Intel HD 530 and Nvidia Quadro Mobile M2000M graphics card.
The bluescreen with "internal_power_error" appears every time you wake up from standby. Only if I deactivate the option "switchable graphics" in Bios and thus only the Nvidia graphic card is active, the error does not occur anymore. Same if I disable the Nvidia-Card and only Intel HD 530 is active.
For both the Intel HD 530 and the Nvidia Quadro I installed the latest drivers from the Windows update, the drivers from Dell and the latest drivers directly from the Intel/Nvidia homepage. Always the same error occurred. Before the update from 1803 to 1809 there were no problems with the power saving mode or the graphics cards.
Link to the Memory.dmp: Dropbox - MEMORY.DMP
Link to the latest 3 miniDumps: Dropbox - Minidumps.zip
Clarification: Only the "Sleep" mode is active. I don't use "Hibernate". I'm having a Samsung NVMe, but using the latest and patch driver version (3.0.0.1802).
sfc /scannow
DISM /Online /Cleanup-Image /CheckHealth
DISM /Online /Cleanup-Image /ScanHealth
dism /online /cleanup-image /restorehealth
sfc /scannow
have also been issued
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The bluescreen with "internal_power_error" appears every time you wake up from standby. Only if I deactivate the option "switchable graphics" in Bios and thus only the Nvidia graphic card is active, the error does not occur anymore. Same if I disable the Nvidia-Card and only Intel HD 530 is active.
For both the Intel HD 530 and the Nvidia Quadro I installed the latest drivers from the Windows update, the drivers from Dell and the latest drivers directly from the Intel/Nvidia homepage. Always the same error occurred. Before the update from 1803 to 1809 there were no problems with the power saving mode or the graphics cards.
Link to the Memory.dmp: Dropbox - MEMORY.DMP
Link to the latest 3 miniDumps: Dropbox - Minidumps.zip
Clarification: Only the "Sleep" mode is active. I don't use "Hibernate". I'm having a Samsung NVMe, but using the latest and patch driver version (3.0.0.1802).
sfc /scannow
DISM /Online /Cleanup-Image /CheckHealth
DISM /Online /Cleanup-Image /ScanHealth
dism /online /cleanup-image /restorehealth
sfc /scannow
have also been issued
Continue reading...