Windows 11 BSOD and then BIOS DMA Protection Error after Windows Update

  • Thread starter Thread starter Chris Fontanella1
  • Start date Start date
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Chris Fontanella1

Good Morning,Over the last two weeks we have had 7 HP Elitebooks 840 G8's experience the same problem.1. The laptop undergoes a Windows update.2. The user is prompted to reboot.3. After the reboot, the user puts their credentials in at the login screen.4. The laptop blue screens and then reboots.5. The laptop throws a DMA Protection Error.Sometimes the user can log in after 10 reboot and logins.I suspect it is an update, but I cannot pin it down.Please find below the minidump.https://mypartssource-my.sharepoint.com/:f:/p/cfontanella/EiTUfcQdlTNKpY_XERoRwyIBqbBAD-yFRL97R5H4tgOBPw?e=t2awpf

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