B
banusuryadi
hi everyone
i recently get bsod everytime i try to shut down/restart my windows. It's display DRIVER_POWER_STATE_FAILURE
i managed to locate and analyze the minidump in C:\Windows\minidump with WinDbg, but i dont understand the results of what cause the bsod or something.
12: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
DRIVER_POWER_STATE_FAILURE (9f)
A driver has failed to complete a power IRP within a specific time.
Arguments:
Arg1: 0000000000000004, The power transition timed out waiting to synchronize with the Pnp
subsystem.
Arg2: 000000000000012c, Timeout in seconds.
Arg3: ffffaf0c68ba3040, The thread currently holding on to the Pnp lock.
Arg4: fffff401ca4c3880, nt!TRIAGE_9F_PNP on Win7 and higher
Debugging Details:
------------------
*** WARNING: Unable to verify timestamp for mssmbios.sys
Implicit thread is now ffffaf0c`68ba3040
*** WARNING: Unable to verify timestamp for raspptp.sys
*** WARNING: Unable to verify timestamp for ndis.sys
*** WARNING: Unable to verify timestamp for win32k.sys
KEY_VALUES_STRING: 1
Key : Analysis.CPU.Sec
Value: 3
Key : Analysis.DebugAnalysisProvider.CPP
Value: Create: 8007007e on DESKTOP-VPA5I2Q
Key : Analysis.DebugData
Value: CreateObject
Key : Analysis.DebugModel
Value: CreateObject
Key : Analysis.Elapsed.Sec
Value: 214
Key : Analysis.Memory.CommitPeak.Mb
Value: 80
Key : Analysis.System
Value: CreateObject
BUGCHECK_CODE: 9f
BUGCHECK_P1: 4
BUGCHECK_P2: 12c
BUGCHECK_P3: ffffaf0c68ba3040
BUGCHECK_P4: fffff401ca4c3880
DRVPOWERSTATE_SUBCODE: 4
FAULTING_THREAD: ffffaf0c68ba3040
CUSTOMER_CRASH_COUNT: 1
BAD_STACK_POINTER: fffff401ca4c3848
STACK_TEXT:
fffff401`ce6450f0 fffff805`4e2dffa0 : ffffc681`f51c7180 00000000`ffffffff 00000000`00000000 ffffaf0c`5d5c2158 : nt!KiSwapContext+0x76
fffff401`ce645230 fffff805`4e2df4cf : 7b3e7cff`0000000f 00000000`00000002 fffff401`ce6453f0 00000000`00000000 : nt!KiSwapThread+0x500
fffff401`ce6452e0 fffff805`4e2ded73 : 00000000`00000000 fffff805`00000000 00000000`00000000 ffffaf0c`68ba3180 : nt!KiCommitThreadWait+0x14f
fffff401`ce645380 fffff805`51cdfa0d : ffffaf0c`60e58fc8 00000000`00000000 00000000`00000000 ffffaf0c`5ed26e00 : nt!KeWaitForSingleObject+0x233
fffff401`ce645470 fffff805`51d08396 : ffffaf0c`5ef95a50 fffff805`521c3048 ffffaf0c`6292de30 fffff805`9a8c741c : NETIO!NmrpWaitForModuleDeregisterComplete+0x71
fffff401`ce6454d0 fffff805`9a8c7727 : ffffaf0c`5ef95a00 fffff805`521c3000 00000000`00000000 00000000`00000000 : NETIO!NmrWaitForClientDeregisterComplete+0x16
fffff401`ce645500 ffffaf0c`5ef95a00 : fffff805`521c3000 00000000`00000000 00000000`00000000 fffff805`521c3048 : raspptp+0x7727
fffff401`ce645508 fffff805`521c3000 : 00000000`00000000 00000000`00000000 fffff805`521c3048 fffff805`9a8d5ace : 0xffffaf0c`5ef95a00
fffff401`ce645510 00000000`00000000 : 00000000`00000000 fffff805`521c3048 fffff805`9a8d5ace 00000000`000000de : ndis+0xe3000
STACK_COMMAND: .thread 0xffffaf0c68ba3040 ; kb
SYMBOL_NAME: NETIO!NmrpWaitForModuleDeregisterComplete+71
MODULE_NAME: NETIO
IMAGE_NAME: NETIO.SYS
IMAGE_VERSION: 10.0.19041.1124
BUCKET_ID_FUNC_OFFSET: 71
FAILURE_BUCKET_ID: 0x9F_4_STACKPTR_ERROR_NETIO!NmrpWaitForModuleDeregisterComplete
OS_VERSION: 10.0.19041.1
BUILDLAB_STR: vb_release
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
FAILURE_ID_HASH: {2bf103b5-626f-c1ce-bd7a-86aacd0c880a}
Followup: MachineOwner
---------
12: kd> dt nt!TRIAGE_9F_PNP fffff401ca4c3880
Symbol nt!TRIAGE_9F_PNP not found.
12: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
DRIVER_POWER_STATE_FAILURE (9f)
A driver has failed to complete a power IRP within a specific time.
Arguments:
Arg1: 0000000000000004, The power transition timed out waiting to synchronize with the Pnp
subsystem.
Arg2: 000000000000012c, Timeout in seconds.
Arg3: ffffaf0c68ba3040, The thread currently holding on to the Pnp lock.
Arg4: fffff401ca4c3880, nt!TRIAGE_9F_PNP on Win7 and higher
Debugging Details:
------------------
Implicit thread is now ffffaf0c`68ba3040
KEY_VALUES_STRING: 1
Key : Analysis.CPU.Sec
Value: 1
Key : Analysis.DebugAnalysisProvider.CPP
Value: Create: 8007007e on DESKTOP-VPA5I2Q
Key : Analysis.DebugData
Value: CreateObject
Key : Analysis.DebugModel
Value: CreateObject
Key : Analysis.Elapsed.Sec
Value: 7
Key : Analysis.Memory.CommitPeak.Mb
Value: 81
Key : Analysis.System
Value: CreateObject
BUGCHECK_CODE: 9f
BUGCHECK_P1: 4
BUGCHECK_P2: 12c
BUGCHECK_P3: ffffaf0c68ba3040
BUGCHECK_P4: fffff401ca4c3880
DRVPOWERSTATE_SUBCODE: 4
FAULTING_THREAD: ffffaf0c68ba3040
CUSTOMER_CRASH_COUNT: 1
PROCESS_NAME: System
BAD_STACK_POINTER: fffff401ca4c3848
STACK_TEXT:
fffff401`ce6450f0 fffff805`4e2dffa0 : ffffc681`f51c7180 00000000`ffffffff 00000000`00000000 ffffaf0c`5d5c2158 : nt!KiSwapContext+0x76
fffff401`ce645230 fffff805`4e2df4cf : 7b3e7cff`0000000f 00000000`00000002 fffff401`ce6453f0 00000000`00000000 : nt!KiSwapThread+0x500
fffff401`ce6452e0 fffff805`4e2ded73 : 00000000`00000000 fffff805`00000000 00000000`00000000 ffffaf0c`68ba3180 : nt!KiCommitThreadWait+0x14f
fffff401`ce645380 fffff805`51cdfa0d : ffffaf0c`60e58fc8 00000000`00000000 00000000`00000000 ffffaf0c`5ed26e00 : nt!KeWaitForSingleObject+0x233
fffff401`ce645470 fffff805`51d08396 : ffffaf0c`5ef95a50 fffff805`521c3048 ffffaf0c`6292de30 fffff805`9a8c741c : NETIO!NmrpWaitForModuleDeregisterComplete+0x71
fffff401`ce6454d0 fffff805`9a8c7727 : ffffaf0c`5ef95a00 fffff805`521c3000 00000000`00000000 00000000`00000000 : NETIO!NmrWaitForClientDeregisterComplete+0x16
fffff401`ce645500 ffffaf0c`5ef95a00 : fffff805`521c3000 00000000`00000000 00000000`00000000 fffff805`521c3048 : raspptp+0x7727
fffff401`ce645508 fffff805`521c3000 : 00000000`00000000 00000000`00000000 fffff805`521c3048 fffff805`9a8d5ace : 0xffffaf0c`5ef95a00
fffff401`ce645510 00000000`00000000 : 00000000`00000000 fffff805`521c3048 fffff805`9a8d5ace 00000000`000000de : ndis+0xe3000
STACK_COMMAND: .thread 0xffffaf0c68ba3040 ; kb
SYMBOL_NAME: NETIO!NmrpWaitForModuleDeregisterComplete+71
MODULE_NAME: NETIO
IMAGE_NAME: NETIO.SYS
IMAGE_VERSION: 10.0.19041.1124
BUCKET_ID_FUNC_OFFSET: 71
FAILURE_BUCKET_ID: 0x9F_4_STACKPTR_ERROR_NETIO!NmrpWaitForModuleDeregisterComplete
OS_VERSION: 10.0.19041.1
BUILDLAB_STR: vb_release
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
FAILURE_ID_HASH: {2bf103b5-626f-c1ce-bd7a-86aacd0c880a}
Followup: MachineOwner
---------
12: kd> g
^ No runnable debuggees error in 'g'
12: kd> dt nt!TRIAGE_9F_PNP fffff401ca4c3880
Symbol nt!TRIAGE_9F_PNP not found.
12: kd> dt nt!TRIAGE_9F_POWER fffff401ca4c3880
Symbol nt!TRIAGE_9F_POWER not found.
12: kd> lmvm NETIO
Browse full module list
start end module name
fffff805`51cc0000 fffff805`51d58000 NETIO # (pdb symbols) C:\Program Files (x86)\Windows Kits\10\Debuggers\x64\sym\netio.pdb\051CF92991997A809C82B91CE13D83B01\netio.pdb
Loaded symbol image file: NETIO.SYS
Mapped memory image file: C:\Program Files (x86)\Windows Kits\10\Debuggers\x64\sym\NETIO.SYS\55AF747898000\NETIO.SYS
Image path: \SystemRoot\system32\drivers\NETIO.SYS
Image name: NETIO.SYS
Browse all global symbols functions data
Image was built with /Brepro flag.
Timestamp: 55AF7478 (This is a reproducible build file hash, not a timestamp)
CheckSum: 0009B825
ImageSize: 00098000
File version: 10.0.19041.1124
Product version: 10.0.19041.1124
File flags: 0 (Mask 3F)
File OS: 40004 NT Win32
File type: 3.6 Driver
File date: 00000000.00000000
Translations: 0409.04b0
Information from resource tables:
CompanyName: Microsoft Corporation
ProductName: Microsoft® Windows® Operating System
InternalName: netio.sys
OriginalFilename: netio.sys
ProductVersion: 10.0.19041.1124
FileVersion: 10.0.19041.1124 (WinBuild.160101.0800)
FileDescription: Network I/O Subsystem
LegalCopyright: © Microsoft Corporation. All rights reserved.
i was thinking that the cause is my network adapter, so i should send ss of my device manager here:
Sorry for my bad english.
If there's anything else I can do to help you help me, please let me know. Thank you in advance for your time.
Continue reading...
i recently get bsod everytime i try to shut down/restart my windows. It's display DRIVER_POWER_STATE_FAILURE
i managed to locate and analyze the minidump in C:\Windows\minidump with WinDbg, but i dont understand the results of what cause the bsod or something.
12: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
DRIVER_POWER_STATE_FAILURE (9f)
A driver has failed to complete a power IRP within a specific time.
Arguments:
Arg1: 0000000000000004, The power transition timed out waiting to synchronize with the Pnp
subsystem.
Arg2: 000000000000012c, Timeout in seconds.
Arg3: ffffaf0c68ba3040, The thread currently holding on to the Pnp lock.
Arg4: fffff401ca4c3880, nt!TRIAGE_9F_PNP on Win7 and higher
Debugging Details:
------------------
*** WARNING: Unable to verify timestamp for mssmbios.sys
Implicit thread is now ffffaf0c`68ba3040
*** WARNING: Unable to verify timestamp for raspptp.sys
*** WARNING: Unable to verify timestamp for ndis.sys
*** WARNING: Unable to verify timestamp for win32k.sys
KEY_VALUES_STRING: 1
Key : Analysis.CPU.Sec
Value: 3
Key : Analysis.DebugAnalysisProvider.CPP
Value: Create: 8007007e on DESKTOP-VPA5I2Q
Key : Analysis.DebugData
Value: CreateObject
Key : Analysis.DebugModel
Value: CreateObject
Key : Analysis.Elapsed.Sec
Value: 214
Key : Analysis.Memory.CommitPeak.Mb
Value: 80
Key : Analysis.System
Value: CreateObject
BUGCHECK_CODE: 9f
BUGCHECK_P1: 4
BUGCHECK_P2: 12c
BUGCHECK_P3: ffffaf0c68ba3040
BUGCHECK_P4: fffff401ca4c3880
DRVPOWERSTATE_SUBCODE: 4
FAULTING_THREAD: ffffaf0c68ba3040
CUSTOMER_CRASH_COUNT: 1
BAD_STACK_POINTER: fffff401ca4c3848
STACK_TEXT:
fffff401`ce6450f0 fffff805`4e2dffa0 : ffffc681`f51c7180 00000000`ffffffff 00000000`00000000 ffffaf0c`5d5c2158 : nt!KiSwapContext+0x76
fffff401`ce645230 fffff805`4e2df4cf : 7b3e7cff`0000000f 00000000`00000002 fffff401`ce6453f0 00000000`00000000 : nt!KiSwapThread+0x500
fffff401`ce6452e0 fffff805`4e2ded73 : 00000000`00000000 fffff805`00000000 00000000`00000000 ffffaf0c`68ba3180 : nt!KiCommitThreadWait+0x14f
fffff401`ce645380 fffff805`51cdfa0d : ffffaf0c`60e58fc8 00000000`00000000 00000000`00000000 ffffaf0c`5ed26e00 : nt!KeWaitForSingleObject+0x233
fffff401`ce645470 fffff805`51d08396 : ffffaf0c`5ef95a50 fffff805`521c3048 ffffaf0c`6292de30 fffff805`9a8c741c : NETIO!NmrpWaitForModuleDeregisterComplete+0x71
fffff401`ce6454d0 fffff805`9a8c7727 : ffffaf0c`5ef95a00 fffff805`521c3000 00000000`00000000 00000000`00000000 : NETIO!NmrWaitForClientDeregisterComplete+0x16
fffff401`ce645500 ffffaf0c`5ef95a00 : fffff805`521c3000 00000000`00000000 00000000`00000000 fffff805`521c3048 : raspptp+0x7727
fffff401`ce645508 fffff805`521c3000 : 00000000`00000000 00000000`00000000 fffff805`521c3048 fffff805`9a8d5ace : 0xffffaf0c`5ef95a00
fffff401`ce645510 00000000`00000000 : 00000000`00000000 fffff805`521c3048 fffff805`9a8d5ace 00000000`000000de : ndis+0xe3000
STACK_COMMAND: .thread 0xffffaf0c68ba3040 ; kb
SYMBOL_NAME: NETIO!NmrpWaitForModuleDeregisterComplete+71
MODULE_NAME: NETIO
IMAGE_NAME: NETIO.SYS
IMAGE_VERSION: 10.0.19041.1124
BUCKET_ID_FUNC_OFFSET: 71
FAILURE_BUCKET_ID: 0x9F_4_STACKPTR_ERROR_NETIO!NmrpWaitForModuleDeregisterComplete
OS_VERSION: 10.0.19041.1
BUILDLAB_STR: vb_release
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
FAILURE_ID_HASH: {2bf103b5-626f-c1ce-bd7a-86aacd0c880a}
Followup: MachineOwner
---------
12: kd> dt nt!TRIAGE_9F_PNP fffff401ca4c3880
Symbol nt!TRIAGE_9F_PNP not found.
12: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
DRIVER_POWER_STATE_FAILURE (9f)
A driver has failed to complete a power IRP within a specific time.
Arguments:
Arg1: 0000000000000004, The power transition timed out waiting to synchronize with the Pnp
subsystem.
Arg2: 000000000000012c, Timeout in seconds.
Arg3: ffffaf0c68ba3040, The thread currently holding on to the Pnp lock.
Arg4: fffff401ca4c3880, nt!TRIAGE_9F_PNP on Win7 and higher
Debugging Details:
------------------
Implicit thread is now ffffaf0c`68ba3040
KEY_VALUES_STRING: 1
Key : Analysis.CPU.Sec
Value: 1
Key : Analysis.DebugAnalysisProvider.CPP
Value: Create: 8007007e on DESKTOP-VPA5I2Q
Key : Analysis.DebugData
Value: CreateObject
Key : Analysis.DebugModel
Value: CreateObject
Key : Analysis.Elapsed.Sec
Value: 7
Key : Analysis.Memory.CommitPeak.Mb
Value: 81
Key : Analysis.System
Value: CreateObject
BUGCHECK_CODE: 9f
BUGCHECK_P1: 4
BUGCHECK_P2: 12c
BUGCHECK_P3: ffffaf0c68ba3040
BUGCHECK_P4: fffff401ca4c3880
DRVPOWERSTATE_SUBCODE: 4
FAULTING_THREAD: ffffaf0c68ba3040
CUSTOMER_CRASH_COUNT: 1
PROCESS_NAME: System
BAD_STACK_POINTER: fffff401ca4c3848
STACK_TEXT:
fffff401`ce6450f0 fffff805`4e2dffa0 : ffffc681`f51c7180 00000000`ffffffff 00000000`00000000 ffffaf0c`5d5c2158 : nt!KiSwapContext+0x76
fffff401`ce645230 fffff805`4e2df4cf : 7b3e7cff`0000000f 00000000`00000002 fffff401`ce6453f0 00000000`00000000 : nt!KiSwapThread+0x500
fffff401`ce6452e0 fffff805`4e2ded73 : 00000000`00000000 fffff805`00000000 00000000`00000000 ffffaf0c`68ba3180 : nt!KiCommitThreadWait+0x14f
fffff401`ce645380 fffff805`51cdfa0d : ffffaf0c`60e58fc8 00000000`00000000 00000000`00000000 ffffaf0c`5ed26e00 : nt!KeWaitForSingleObject+0x233
fffff401`ce645470 fffff805`51d08396 : ffffaf0c`5ef95a50 fffff805`521c3048 ffffaf0c`6292de30 fffff805`9a8c741c : NETIO!NmrpWaitForModuleDeregisterComplete+0x71
fffff401`ce6454d0 fffff805`9a8c7727 : ffffaf0c`5ef95a00 fffff805`521c3000 00000000`00000000 00000000`00000000 : NETIO!NmrWaitForClientDeregisterComplete+0x16
fffff401`ce645500 ffffaf0c`5ef95a00 : fffff805`521c3000 00000000`00000000 00000000`00000000 fffff805`521c3048 : raspptp+0x7727
fffff401`ce645508 fffff805`521c3000 : 00000000`00000000 00000000`00000000 fffff805`521c3048 fffff805`9a8d5ace : 0xffffaf0c`5ef95a00
fffff401`ce645510 00000000`00000000 : 00000000`00000000 fffff805`521c3048 fffff805`9a8d5ace 00000000`000000de : ndis+0xe3000
STACK_COMMAND: .thread 0xffffaf0c68ba3040 ; kb
SYMBOL_NAME: NETIO!NmrpWaitForModuleDeregisterComplete+71
MODULE_NAME: NETIO
IMAGE_NAME: NETIO.SYS
IMAGE_VERSION: 10.0.19041.1124
BUCKET_ID_FUNC_OFFSET: 71
FAILURE_BUCKET_ID: 0x9F_4_STACKPTR_ERROR_NETIO!NmrpWaitForModuleDeregisterComplete
OS_VERSION: 10.0.19041.1
BUILDLAB_STR: vb_release
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
FAILURE_ID_HASH: {2bf103b5-626f-c1ce-bd7a-86aacd0c880a}
Followup: MachineOwner
---------
12: kd> g
^ No runnable debuggees error in 'g'
12: kd> dt nt!TRIAGE_9F_PNP fffff401ca4c3880
Symbol nt!TRIAGE_9F_PNP not found.
12: kd> dt nt!TRIAGE_9F_POWER fffff401ca4c3880
Symbol nt!TRIAGE_9F_POWER not found.
12: kd> lmvm NETIO
Browse full module list
start end module name
fffff805`51cc0000 fffff805`51d58000 NETIO # (pdb symbols) C:\Program Files (x86)\Windows Kits\10\Debuggers\x64\sym\netio.pdb\051CF92991997A809C82B91CE13D83B01\netio.pdb
Loaded symbol image file: NETIO.SYS
Mapped memory image file: C:\Program Files (x86)\Windows Kits\10\Debuggers\x64\sym\NETIO.SYS\55AF747898000\NETIO.SYS
Image path: \SystemRoot\system32\drivers\NETIO.SYS
Image name: NETIO.SYS
Browse all global symbols functions data
Image was built with /Brepro flag.
Timestamp: 55AF7478 (This is a reproducible build file hash, not a timestamp)
CheckSum: 0009B825
ImageSize: 00098000
File version: 10.0.19041.1124
Product version: 10.0.19041.1124
File flags: 0 (Mask 3F)
File OS: 40004 NT Win32
File type: 3.6 Driver
File date: 00000000.00000000
Translations: 0409.04b0
Information from resource tables:
CompanyName: Microsoft Corporation
ProductName: Microsoft® Windows® Operating System
InternalName: netio.sys
OriginalFilename: netio.sys
ProductVersion: 10.0.19041.1124
FileVersion: 10.0.19041.1124 (WinBuild.160101.0800)
FileDescription: Network I/O Subsystem
LegalCopyright: © Microsoft Corporation. All rights reserved.
i was thinking that the cause is my network adapter, so i should send ss of my device manager here:
Sorry for my bad english.
If there's anything else I can do to help you help me, please let me know. Thank you in advance for your time.
Continue reading...