Windows 10 BSOD not generating any Dump files...

  • Thread starter Thread starter Rwang13
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Rwang13

Hi all,


So lately I've been experiencing BSODs more and more frequently for some reason. I did encounter them in the past, but they were relatively unusual, and as I myself am not exactly tech-savy, I sorta just ignored them. In the past, the bluescreen would momentarily appear and then the machine would almost instantly restart itself, not even allowing me the chance of looking up the error code. Though recently it's becoming increasingly a problem, disrupting even my daily use of my laptop (particularly during as final week is closing in). The bluescreen lately has been basically lasting forever, with the progress to collect error info stuck at the 0% mark, until I manually reboot the machine. It seems either case, the system fail to generate dump files. I end up trying out a couple of the troubleshooting methods suggested in various threads/tech-tips:


- I tried updating every drivers to date

- I tried checking on Hard drive health with CrystalDiskInfo

- I tried the sfc/scannow command checking system integrity

- I tried Checking the system memory with Windows Memory Diagnostics, which showed no problem, though after the diagnostic process, the machine boot up and straight up froze again into a BSOD...

- I tried setting the default battery management to high performance

- and finally I reinstalled win10, wiping all personal files in the process


None of the above solved anything - in fact, when reinstalling win10, the machine encountered two BSODs, one during the reinstallation process, and another during the initial set up of the account after installing it. The two error code that I encounter the most often are Critical_Process_Failed and Unexpected_Store_Exception. They usually alternatingly appears, though not always, and occasionally I get some other ones... Now after the reinstallation, I've been able to basically replicate the BSOD occurrence: Whenever I play StarcraftII, basically after one coop game (which lasts about half an hour), I would get a BSOD after a few minutes of closing the game. But that is not an absolute thing - it is not just SC2 that was causing the problem: even when I'm just using chrome, watching youtube, or typing a forum thread, I would occasionally get a BSOD due to the two errorcode mentioned above. In addition, I seem to also have problems with saving settings on my newly installed chrome - it seems there's some problem with the browser's memorizing my log-in status on various sites - though I'm not sure if this is related to the BSODs I've been getting.


Honestly I'm at my wits' end here: I have no idea how to get the dump file report, and any help would be appreciated in that regard. I'm also wondering whether this might be a hardware problem, even though the various reports (the memory diagnostics and crystaldiskinfo) seems to be suggesting otherwise.


also attached is the system I'm running:




Thanks in advance for any help available!


Richard

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