Windows 10 BSOD Please help

  • Thread starter Thread starter DarkHorse_91
  • Start date Start date
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DarkHorse_91

Getting regular BSOD's.


Here is the latest analysis from WhoCrashed.


On Thu 30/04/2020 12:13:02 PM your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\043020-15015-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x1C2390)
Bugcheck code: 0x154 (0xFFFFB50C84A56000, 0xFFFF88849DE7E120, 0x2, 0x0)
Error: UNEXPECTED_STORE_EXCEPTION
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that the store component caught an unexpected exception.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Thu 30/04/2020 12:13:02 PM your computer crashed or a problem was reported
crash dump file: C:\Windows\MEMORY.DMP
This was probably caused by the following module: ntfs.sys (Ntfs+0x14254F)
Bugcheck code: 0x154 (0xFFFFB50C84A56000, 0xFFFF88849DE7E120, 0x2, 0x0)
Error: UNEXPECTED_STORE_EXCEPTION
file path: C:\Windows\system32\drivers\ntfs.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT File System Driver
Bug check description: This indicates that the store component caught an unexpected exception.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a file system driver. Since there is no other responsible driver detected, this could be pointing to a malfunctioning drive or corrupted disk. It's suggested that you run CHKDSK.

And here is the latest analysis from WinDBG


icrosoft (R) Windows Debugger Version 10.0.18362.1 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Windows\MEMORY.DMP]
Kernel Bitmap Dump File: Kernel address space is available, User address space may not be available.

Symbol search path is: srv*
Executable search path is:
Windows 10 Kernel Version 18362 MP (12 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 18362.1.amd64fre.19h1_release.190318-1202
Machine Name:
Kernel base = 0xfffff804`0a200000 PsLoadedModuleList = 0xfffff804`0a648150
Debug session time: Thu Apr 30 12:13:02.352 2020 (UTC + 8:00)
System Uptime: 1 days 8:51:56.329
Loading Kernel Symbols
...............................................................
................................................................
...............................................................
Loading User Symbols
PEB address is NULL !
Loading unloaded module list
..................................................
For analysis of this file, run !analyze -v
6: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

UNEXPECTED_STORE_EXCEPTION (154)
The store component caught an unexpected exception.
Arguments:
Arg1: ffffb50c84a56000, Pointer to the store context or data manager
Arg2: ffff88849de7e120, Exception information
Arg3: 0000000000000002, Reserved
Arg4: 0000000000000000, Reserved

Debugging Details:
------------------


KEY_VALUES_STRING: 1


PROCESSES_ANALYSIS: 1

SERVICE_ANALYSIS: 1

STACKHASH_ANALYSIS: 1

TIMELINE_ANALYSIS: 1


DUMP_CLASS: 1

DUMP_QUALIFIER: 401

BUILD_VERSION_STRING: 18362.1.amd64fre.19h1_release.190318-1202

SYSTEM_MANUFACTURER: Micro-Star International Co., Ltd

SYSTEM_PRODUCT_NAME: MS-7C02

SYSTEM_SKU: To be filled by O.E.M.

SYSTEM_VERSION: 1.0

BIOS_VENDOR: American Megatrends Inc.

BIOS_VERSION: 1.D0

BIOS_DATE: 11/07/2019

BASEBOARD_MANUFACTURER: Micro-Star International Co., Ltd

BASEBOARD_PRODUCT: B450 TOMAHAWK (MS-7C02)

BASEBOARD_VERSION: 1.0

DUMP_TYPE: 1

BUGCHECK_P1: ffffb50c84a56000

BUGCHECK_P2: ffff88849de7e120

BUGCHECK_P3: 2

BUGCHECK_P4: 0

EXCEPTION_RECORD: ffff88849de7f0c8 -- (.exr 0xffff88849de7f0c8)
ExceptionAddress: fffff8040a35e310 (nt!RtlDecompressBufferXpressLz+0x0000000000000050)
ExceptionCode: c0000006 (In-page I/O error)
ExceptionFlags: 00000000
NumberParameters: 3
Parameter[0]: 0000000000000000
Parameter[1]: 0000020fc5a4a360
Parameter[2]: 00000000c000000e
Inpage operation failed at 0000020fc5a4a360, due to I/O error 00000000c000000e

EXCEPTION_CODE: (NTSTATUS) 0xc0000006 - The instruction at 0x%p referenced memory at 0x%p. The required data was not placed into memory because of an I/O error status of 0x%x.

FAULTING_IP:
nt!RtlDecompressBufferXpressLz+50
fffff804`0a35e310 418b08 mov ecx,dword ptr [r8]

FOLLOWUP_IP:
+0
0000020f`c5a4a360 ?? ???

EXCEPTION_PARAMETER1: 0000000000000000

EXCEPTION_PARAMETER2: 0000020fc5a4a360

CONTEXT: ffff88849de7e910 -- (.cxr 0xffff88849de7e910)
rax=fffff8040a35e2c0 rbx=0000000000000000 rcx=ffff8981b28e5000
rdx=ffff8981b28e5000 rsi=0000000000000002 rdi=0000020fc5a4a360
rip=fffff8040a35e310 rsp=ffff88849de7f308 rbp=ffff8981b28e5000
r8=0000020fc5a4a360 r9=0000000000000041 r10=ffff8981b28e5ea0
r11=0000020fc5a4a3a1 r12=ffff88849de7f598 r13=ffffb50c7d11e000
r14=0000020fc5a4a34b r15=ffff8981b28e6000
iopl=0 nv up ei pl zr na po nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00050246
nt!RtlDecompressBufferXpressLz+0x50:
fffff804`0a35e310 418b08 mov ecx,dword ptr [r8] ds:002b:0000020f`c5a4a360=????????
Resetting default scope

CPU_COUNT: c

CPU_MHZ: e10

CPU_VENDOR: AuthenticAMD

CPU_FAMILY: 17

CPU_MODEL: 8

CPU_STEPPING: 2

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT

PROCESS_NAME: MemCompression

CURRENT_IRQL: 0

IO_ERROR: (NTSTATUS) 0xc000000e - A device which does not exist was specified.

EXCEPTION_STR: 0xc0000006_c000000e

ERROR_CODE: (NTSTATUS) 0xc0000006 - The instruction at 0x%p referenced memory at 0x%p. The required data was not placed into memory because of an I/O error status of 0x%x.

EXCEPTION_CODE_STR: c0000006

EXCEPTION_PARAMETER3: 00000000c000000e

BUGCHECK_STR: 0x154_c0000006_c000000e

ANALYSIS_SESSION_HOST: DESKTOP-V2V6DT9

ANALYSIS_SESSION_TIME: 04-30-2020 12:28:58.0691

ANALYSIS_VERSION: 10.0.18362.1 x86fre

STACK_TEXT:
ffff8884`9de7e068 fffff804`0a52202a : 00000000`00000154 ffffb50c`84a56000 ffff8884`9de7e120 00000000`00000002 : nt!KeBugCheckEx
ffff8884`9de7e070 fffff804`0a3dba89 : ffffb50c`84a56000 ffff8884`9de7e120 ffff8884`00000002 00000000`00000000 : nt!SMKM_STORE<SM_TRAITS>::SmStUnhandledExceptionFilter+0x7e
ffff8884`9de7e0c0 fffff804`0a39d37c : 00000000`00000002 ffff8884`9de7f5f0 ffff8884`9de7b000 ffff8884`9de81000 : nt!`SMKM_STORE<SM_TRAITS>::SmStDirectReadIssue'::`1'::filt$0+0x22
ffff8884`9de7e0f0 fffff804`0a3cb182 : ffff8884`9de7f5f0 ffff8884`9de7e6d0 00000000`00000000 00000000`0010001f : nt!_C_specific_handler+0xac
ffff8884`9de7e160 fffff804`0a2fa2c5 : 00000000`00000000 00000000`00000000 ffff8884`9de7e6d0 00007fff`ffff0000 : nt!RtlpExecuteHandlerForException+0x12
ffff8884`9de7e190 fffff804`0a2fe85e : ffff8884`9de7f0c8 ffff8884`9de7ee10 ffff8884`9de7f0c8 0000020f`c5a4a360 : nt!RtlDispatchException+0x4a5
ffff8884`9de7e8e0 fffff804`0a3d431d : ffffb50c`84a58600 fffff804`0a2dcf9d 00000000`00010000 ffff8884`9de7f170 : nt!KiDispatchException+0x16e
ffff8884`9de7ef90 fffff804`0a3d0503 : 00000000`00000000 ffffb50c`86371040 ffff8884`9de7f598 fffff804`0a30f42a : nt!KiExceptionDispatch+0x11d
ffff8884`9de7f170 fffff804`0a35e310 : ffff8981`b28e5000 ffffb50c`84a56050 fffff804`0a2527b0 ffff8981`b28e5000 : nt!KiPageFault+0x443
ffff8884`9de7f308 fffff804`0a2527b0 : ffff8981`b28e5000 ffff8981`b28e5000 00000000`00000002 0000020f`c5a4a360 : nt!RtlDecompressBufferXpressLz+0x50
ffff8884`9de7f320 fffff804`0a360099 : 00000000`00000000 fffff804`00000001 00000000`00000000 ffffb50c`84a57788 : nt!RtlDecompressBufferEx+0x60
ffff8884`9de7f370 fffff804`0a35ff24 : 00000000`00000004 ffff8884`9de7f580 00000000`00000000 00000000`000000c0 : nt!ST_STORE<SM_TRAITS>::StDmSinglePageCopy+0x155
ffff8884`9de7f450 fffff804`0a35fda2 : 00000000`00000001 00000000`0001a360 ffffb50c`0001a360 ffffb50c`00001000 : nt!ST_STORE<SM_TRAITS>::StDmSinglePageTransfer+0xa0
ffff8884`9de7f4a0 fffff804`0a35fbcb : 00000000`ffffffff ffffb50c`7d11e000 ffff8884`9de7f580 ffffb50c`8c5ed210 : nt!ST_STORE<SM_TRAITS>::StDmpSinglePageRetrieve+0x186
ffff8884`9de7f540 fffff804`0a35fa11 : ffffb50c`7d11e000 00000000`00000000 00000000`00000001 ffffb50c`84a57788 : nt!ST_STORE<SM_TRAITS>::StDmPageRetrieve+0xcb
ffff8884`9de7f5f0 fffff804`0a35f921 : ffffb50c`84a56000 ffffb50c`8c5ed210 ffffb50c`7d11e000 ffffb50c`84a579b0 : nt!SMKM_STORE<SM_TRAITS>::SmStDirectReadIssue+0x85
ffff8884`9de7f670 fffff804`0a2c00e8 : ffffb50c`86371040 ffffb50c`84a56000 00000000`00000000 00000000`00000000 : nt!SMKM_STORE<SM_TRAITS>::SmStDirectReadCallout+0x21
ffff8884`9de7f6a0 fffff804`0a3632b1 : fffff804`0a35f900 ffff8884`9de7f750 00000000`00000003 00000000`00000000 : nt!KeExpandKernelStackAndCalloutInternal+0x78
ffff8884`9de7f710 fffff804`0a34c6d1 : ffff8884`9de7f810 fffff804`0a78db78 ffffb50c`84a56000 ffff8884`9de7f960 : nt!SMKM_STORE<SM_TRAITS>::SmStDirectRead+0xcd
ffff8884`9de7f7e0 fffff804`0a34c2b7 : 00000000`0000000c ffffb50c`84a56000 ffff8884`9de7f890 ffffb50c`8c5ed210 : nt!SMKM_STORE<SM_TRAITS>::SmStWorkItemQueue+0x1a5
ffff8884`9de7f830 fffff804`0a362193 : 00000000`0000000c ffffb50c`8c5ed210 00000000`00000001 00000000`00000001 : nt!SMKM_STORE_MGR<SM_TRAITS>::SmIoCtxQueueWork+0xbf
ffff8884`9de7f8c0 fffff804`0a363c9f : ffffb50c`00000001 ffffb50c`8cf656c0 00000000`00000000 ffffb50c`84a56000 : nt!SMKM_STORE_MGR<SM_TRAITS>::SmPageRead+0x167
ffff8884`9de7f930 fffff804`0a30491f : fffff804`0a668c80 00000000`00000001 fffff804`0a668d40 fffff804`0a2cb1b6 : nt!SmPageRead+0x33
ffff8884`9de7f980 fffff804`0a305449 : 00000000`00000002 ffff8884`9de7fa10 ffff8884`9de7fb78 ffffdf6f`b3034f60 : nt!MiIssueHardFaultIo+0x117
ffff8884`9de7f9d0 fffff804`0a2c926b : 00000000`c0033333 00000000`00000000 ffffcc0d`3d88b010 ffffcc0d`3d88b010 : nt!MiIssueHardFault+0x489
ffff8884`9de7fa80 fffff804`0a30401f : ffffcc0d`315ae2b0 00000000`6e664d46 ffffcc0d`3d88b810 fffff804`0a31e9ad : nt!MmAccessFault+0x40b
ffff8884`9de7fc20 fffff804`0a303a5f : ffffb50c`8a4101d0 ffff8884`9de7fd20 ffffb50c`8a410111 ffffb50c`86979b50 : nt!MiDeleteSubsectionPages+0x51f
ffff8884`9de7fcd0 fffff804`0a89dce2 : 00000000`00000000 00000000`00088089 ffffcc0d`3b95e010 fffff804`0a2464c5 : nt!MiDeleteSegmentPages+0x53
ffff8884`9de7fd20 fffff804`0a2940fe : 00000000`00000001 00000000`00000002 00000000`00000000 00000000`00000000 : nt!MiSegmentDelete+0x92
ffff8884`9de7fd70 fffff804`0a293eae : 00000000`00000000 00000000`00000000 ffffb50c`782897b0 ffffb50c`8a410150 : nt!MiCheckControlArea+0x23e
ffff8884`9de7fde0 fffff804`0a885423 : ffffb50c`8a410150 ffffb50c`86a2a788 00000000`00100000 fffff804`0a2921b4 : nt!MiDereferenceControlAreaBySection+0x2a
ffff8884`9de7fe10 fffff804`0a8c3740 : ffffcc0d`30604010 ffffb50c`782897b0 00000000`00000000 ffffb50c`782f6d20 : nt!MiSectionDelete+0x83
ffff8884`9de7fe40 fffff804`0a3119f4 : 00000000`00000000 00000000`00000000 ffffb50c`782897b0 ffffcc0d`30604040 : nt!ObpRemoveObjectRoutine+0x80
ffff8884`9de7fea0 fffff804`0a2235d3 : ffff8884`9de7ff00 ffff8884`9de7ff60 ffff8884`9de7ff60 fffff804`0a66c400 : nt!ObfDereferenceObject+0xa4
ffff8884`9de7fee0 fffff804`0a28d740 : ffffb50c`86a2a670 ffff8884`9de7ffb0 ffffb50c`782897b0 00000000`00000000 : nt!CcDeleteSharedCacheMap+0x157
ffff8884`9de7ff30 fffff804`0caa254f : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!CcUninitializeCacheMap+0x310
ffff8884`9de7fff0 fffff804`0ca4f699 : ffffcc0d`21f68050 ffffcc0d`21f68010 00000000`00000000 ffffb50c`85a6fb70 : Ntfs!NtfsDeleteInternalAttributeStream+0xf3
ffff8884`9de80030 fffff804`0c974225 : ffffcc0d`21f68050 ffffb50c`85a6fb70 ffffcc0d`21f68010 00000000`00000000 : Ntfs!NtfsRemoveScb+0x121
ffff8884`9de80090 fffff804`0ca4f370 : ffffb50c`7a64cd78 ffff8884`9de80439 ffffcc0d`21f68010 00000000`00000000 : Ntfs!NtfsPrepareFcbForRemoval+0x75
ffff8884`9de800d0 fffff804`0c98866e : ffffb50c`7a64cd78 ffffb50c`7a64cd78 00000000`00000000 ffffcc0d`21f68010 : Ntfs!NtfsTeardownStructures+0xa0
ffff8884`9de80150 fffff804`0caad5f2 : ffffb50c`7a64cd78 ffffb50c`877de180 ffffcc0d`21f68010 ffff8884`9de802d0 : Ntfs!NtfsFlushVolumeFlushSingleFcb+0x776
ffff8884`9de802a0 fffff804`0cb6ef8b : 00000000`00000001 ffff8884`9de81000 ffffb50c`877de180 ffffb50c`7a64cd78 : Ntfs!NtfsFlushVolume+0x2e2
ffff8884`9de803c0 fffff804`0cad4bd9 : 00000000`00000001 ffffb50c`877de180 00000000`00000001 ffffb50c`877de180 : Ntfs!NtfsPerformSurpriseRemoval+0x6b
ffff8884`9de804a0 fffff804`0cad48da : ffffb50c`7a64cd78 ffff8884`9de80501 ffff8884`9de80610 00000000`00000000 : Ntfs!NtfsCommonPnp+0x299
ffff8884`9de80560 fffff804`0a30a929 : 00000000`00000000 00000000`00000000 ffff8884`9de80601 ffffb50c`7a64cd78 : Ntfs!NtfsFsdPnp+0x18a
ffff8884`9de80600 fffff804`0bee55de : 00000000`00000000 fffff804`0a906092 ffffb50c`84d299a0 ffff8884`9de806f0 : nt!IofCallDriver+0x59
ffff8884`9de80640 fffff804`0bee3f16 : ffff8884`9de806e0 00000020`00000010 ffffb50c`87baf801 ffffb50c`7a7e76c0 : FLTMGR!FltpLegacyProcessingAfterPreCallbacksCompleted+0x15e
ffff8884`9de806c0 fffff804`0a30a929 : ffffb50c`8597a730 fffff804`0a226645 00000000`0000000b 00000000`69706e04 : FLTMGR!FltpDispatch+0xb6
ffff8884`9de80720 fffff804`0a7bafe4 : ffff8884`9de807c0 ffffb50c`8597a730 ffff8884`9de80820 ffffb50c`84d299a0 : nt!IofCallDriver+0x59
ffff8884`9de80760 fffff804`0a93123a : 00000000`00000017 ffffb50c`83ee5010 ffffb50c`87baf870 ffffb50c`83ee5010 : nt!IopSynchronousCall+0xf8
ffff8884`9de807e0 fffff804`0a930df9 : ffffcc0d`32c03210 00000000`00000000 00000000`00000308 00000000`00000000 : nt!IopRemoveDevice+0x106
ffff8884`9de808a0 fffff804`0a930bbb : ffffb50c`83ee5010 00000000`00000000 00000000`00000000 00000000`00000000 : nt!PnpSurpriseRemoveLockedDeviceNode+0xb5
ffff8884`9de80900 fffff804`0a93088a : ffffb50c`83ee5010 ffff8884`9de80980 00000000`00000000 fffff804`0a9305b1 : nt!PnpDeleteLockedDeviceNode+0x57
ffff8884`9de80940 fffff804`0a92f087 : ffffb50c`87baf870 00000001`00000002 00000000`00000001 00000000`00000000 : nt!PnpDeleteLockedDeviceNodes+0x76
ffff8884`9de809c0 fffff804`0a90867e : ffff8884`9de80b10 ffffb50c`83ee5000 ffff8884`9de80b00 ffffcc0d`00000001 : nt!PnpProcessQueryRemoveAndEject+0x1ef
ffff8884`9de80ab0 fffff804`0a7d6748 : ffffcc0d`32c03210 ffffcc0d`4a2b1c60 ffffcc0d`4a2b1c60 00000000`00000000 : nt!PnpProcessTargetDeviceEvent+0xea
ffff8884`9de80ae0 fffff804`0a2f43b5 : ffffb50c`78274ce0 ffffb50c`86371040 ffffb50c`78274ce0 ffff8884`0000000c : nt!PnpDeviceEventWorker+0x2d8
ffff8884`9de80b70 fffff804`0a26bcd5 : ffffb50c`86371040 00000000`00000080 ffffb50c`7828e040 ffff8518`00000001 : nt!ExpWorkerThread+0x105
ffff8884`9de80c10 fffff804`0a3c9998 : ffff8981`b2e80180 ffffb50c`86371040 fffff804`0a26bc80 00000000`00000000 : nt!PspSystemThreadStartup+0x55
ffff8884`9de80c60 00000000`00000000 : ffff8884`9de81000 ffff8884`9de7b000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x28


THREAD_SHA1_HASH_MOD_FUNC: b7553ab06aca93097359f5e9e2143a8c9f36d521

THREAD_SHA1_HASH_MOD_FUNC_OFFSET: 5abe1b50e7df9b8e7fffba7323ffad658b381cca

THREAD_SHA1_HASH_MOD: 8616bb3f0c3ce84f3b17999c6b8b600aae4124f5

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: hardware_disk

IMAGE_NAME: hardware_disk

DEBUG_FLR_IMAGE_TIMESTAMP: 0

STACK_COMMAND: .thread ; .cxr ; kb

FAILURE_BUCKET_ID: 0x154_c0000006_c000000e_IMAGE_hardware_disk

BUCKET_ID: 0x154_c0000006_c000000e_IMAGE_hardware_disk

PRIMARY_PROBLEM_CLASS: 0x154_c0000006_c000000e_IMAGE_hardware_disk

TARGET_TIME: 2020-04-30T04:13:02.000Z

OSBUILD: 18362

OSSERVICEPACK: 0

SERVICEPACK_NUMBER: 0

OS_REVISION: 0

SUITE_MASK: 272

PRODUCT_TYPE: 1

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS

OS_LOCALE:

USER_LCID: 0

OSBUILD_TIMESTAMP: 2015-10-23 14:39:54

BUILDDATESTAMP_STR: 190318-1202

BUILDLAB_STR: 19h1_release

BUILDOSVER_STR: 10.0.18362.1.amd64fre.19h1_release.190318-1202

ANALYSIS_SESSION_ELAPSED_TIME: 5312

ANALYSIS_SOURCE: KM

FAILURE_ID_HASH_STRING: km:0x154_c0000006_c000000e_image_hardware_disk

FAILURE_ID_HASH: {6ef1f8aa-ba96-513b-39a6-be53976d18b0}

Followup: MachineOwner
---------

Cheers. I think I may know already what the cause is but want to confirm my fears :)



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