Windows 10 BSOD problem: IRQL_NOT_LESS_OR_EQUAL relating to ntoskrnl.exe

  • Thread starter Thread starter Tom_Smith_Here
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Tom_Smith_Here

Hello, I have been having issues with my computer randomly crashing and many times locking up the computer at random intervals until I restart the computer again. I couldn't figure out what the problem was so I installed a program called WhoCrashed to help me identify what the problem is. First time I was able to use the program, it pointed to my wifi usb stick so I removed it thinking it might solve the problem but my computer kept freezing at random times still! Finally yesterday, I got another BSOD with the code IRQL_NOT_LESS_OR_EQUAL and ran WhoCrashed again.


This is the message that was provided by the program:


Crash dump directories:
C:\Windows
C:\Windows\Minidump

On Sun 5/3/2020 4:00:14 PM your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\050320-11671-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x1C2390)
Bugcheck code: 0xA (0x7533CF0E6973, 0x2, 0x0, 0xFFFFF80019AC46D0)
Error: IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above. This is a software bug.
This bug check belongs to the crash dump test that you have performed with WhoCrashed or other software. It means that a crash dump file was properly written out.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.


So I decided to google issues relating to it and ran a memtest only to find out that there were no errors to be found! I'm confused at what I should do at this point and would really like for my computer to stop freezing and giving me BSOD.


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