Windows 11 BSOD REFERENCE_BY_POINTER ntoskrnl.exe Dell Vostro 7620 laptop Windows 11

  • Thread starter Thread starter Peter Barker1
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Peter Barker1

Hello, A new Dell Vostro 7620 laptop with Windows 11 is giving frequent REFERENCE_BY_POINTER BSODs. Had 11 in one day once, and I'm not even using the computer much because of its instability. Windbg Preview on the minidumps shows the crash in ntoskrnl.exe. The call stack doesn't imply a driver being at fault. I used DDU (Device Driver Uninstall) to completely remove the NVIDIA drivers and I still get the issue. Windows updates are up to date. I've also installed optional driver updates to try to fix the issue but that didn't help.I have updated the BIOS from Dell today and still get the BSOD.

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