Windows 10 BSOD: SYMBOL_NAME: win32kfull+30438

  • Thread starter Thread starter Artyom Shershakov
  • Start date Start date
A

Artyom Shershakov

Hello! I play Far Cry 5 and have been BSOD


Here is my dump file:





Microsoft (R) Windows Debugger Version 10.0.19041.1 AMD64

Copyright (c) Microsoft Corporation. All rights reserved.





Loading Dump File [C:\Users\artem\Desktop\072420-37640-01.dmp]

Mini Kernel Dump File: Only registers and stack trace are available



Symbol search path is: srv*

Executable search path is:

Windows 10 Kernel Version 19041 MP (8 procs) Free x64

Product: WinNt, suite: TerminalServer SingleUserTS

Built by: 19041.1.amd64fre.vb_release.191206-1406

Machine Name:

Kernel base = 0xfffff807`74e00000 PsLoadedModuleList = 0xfffff807`75a2a310

Debug session time: Fri Jul 24 04:14:06.937 2020 (UTC + 6:00)

System Uptime: 5 days 12:58:23.063

Loading Kernel Symbols

...............................................................

................................................................

.........................................................

Loading User Symbols

Loading unloaded module list

...........................................

For analysis of this file, run !analyze -v

6: kd> !analyze -v

*******************************************************************************

* *

* Bugcheck Analysis *

* *

*******************************************************************************



SYSTEM_SERVICE_EXCEPTION (3b)

An exception happened while executing a system service routine.

Arguments:

Arg1: 00000000c0000005, Exception code that caused the bugcheck

Arg2: ffffecd525f20438, Address of the instruction which caused the bugcheck

Arg3: fffffb0191a42d20, Address of the context record for the exception that caused the bugcheck

Arg4: 0000000000000000, zero.



Debugging Details:

------------------



*** WARNING: Unable to verify timestamp for win32kfull.sys



KEY_VALUES_STRING: 1



Key : Analysis.CPU.Sec

Value: 5



Key : Analysis.DebugAnalysisProvider.CPP

Value: Create: 8007007e on DESKTOP-PR8KSGB



Key : Analysis.DebugData

Value: CreateObject



Key : Analysis.DebugModel

Value: CreateObject



Key : Analysis.Elapsed.Sec

Value: 61



Key : Analysis.Memory.CommitPeak.Mb

Value: 84



Key : Analysis.System

Value: CreateObject





BUGCHECK_CODE: 3b



BUGCHECK_P1: c0000005



BUGCHECK_P2: ffffecd525f20438



BUGCHECK_P3: fffffb0191a42d20



BUGCHECK_P4: 0



CONTEXT: fffffb0191a42d20 -- (.cxr 0xfffffb0191a42d20)

rax=000000007f3736a1 rbx=ffffeca704747ec0 rcx=ffffeca7046b2820

rdx=0000000000000000 rsi=ffffeca700728fa8 rdi=0000000000000200

rip=ffffecd525f20438 rsp=fffffb0191a43720 rbp=ffffeca704747f08

r8=0000000000000000 r9=0000000000000000 r10=ffffecd525c89330

r11=ffffae0f3029c910 r12=000000000000000a r13=000000000000000a

r14=ffffeca704747ef4 r15=ffffeca704747ef0

iopl=0 nv up ei pl nz na pe nc

cs=0010 ss=0000 ds=002b es=002b fs=0053 gs=002b efl=00010202

win32kfull+0x30438:

ffffecd5`25f20438 8b8a10040000 mov ecx,dword ptr [rdx+410h] ds:002b:00000000`00000410=????????

Resetting default scope



BLACKBOXBSD: 1 (!blackboxbsd)





BLACKBOXNTFS: 1 (!blackboxntfs)





BLACKBOXPNP: 1 (!blackboxpnp)





BLACKBOXWINLOGON: 1



CUSTOMER_CRASH_COUNT: 1



PROCESS_NAME: csrss.exe



STACK_TEXT:

fffffb01`91a43720 ffffeca7`04ea2f60 : fffffb01`91a43730 00000000`00000001 ffffecd5`25c2b151 00000000`00000000 : win32kfull+0x30438

fffffb01`91a43728 fffffb01`91a43730 : 00000000`00000001 ffffecd5`25c2b151 00000000`00000000 00000000`00000000 : 0xffffeca7`04ea2f60

fffffb01`91a43730 00000000`00000001 : ffffecd5`25c2b151 00000000`00000000 00000000`00000000 00000000`00000000 : 0xfffffb01`91a43730

fffffb01`91a43738 ffffecd5`25c2b151 : 00000000`00000000 00000000`00000000 00000000`00000000 ffffeca7`04747ec0 : 0x1

fffffb01`91a43740 ffffecd5`25f1ff36 : 00000000`00000010 00000000`1c886dd6 00000000`00000003 00000000`00000004 : win32kbase!UserSessionSwitchLeaveCrit+0x81

fffffb01`91a437b0 00000000`00000010 : 00000000`1c886dd6 00000000`00000003 00000000`00000004 fffffb01`00000005 : win32kfull+0x2ff36

fffffb01`91a437b8 00000000`1c886dd6 : 00000000`00000003 00000000`00000004 fffffb01`00000005 fffffb01`91a438b0 : 0x10

fffffb01`91a437c0 00000000`00000003 : 00000000`00000004 fffffb01`00000005 fffffb01`91a438b0 00000000`00000000 : 0x1c886dd6

fffffb01`91a437c8 00000000`00000004 : fffffb01`00000005 fffffb01`91a438b0 00000000`00000000 00000000`00000000 : 0x3

fffffb01`91a437d0 fffffb01`00000005 : fffffb01`91a438b0 00000000`00000000 00000000`00000000 ffffeca7`006578d0 : 0x4

fffffb01`91a437d8 fffffb01`91a438b0 : 00000000`00000000 00000000`00000000 ffffeca7`006578d0 fffff807`00000040 : 0xfffffb01`00000005

fffffb01`91a437e0 00000000`00000000 : 00000000`00000000 ffffeca7`006578d0 fffff807`00000040 ffffffff`800057d4 : 0xfffffb01`91a438b0





SYMBOL_NAME: win32kfull+30438



MODULE_NAME: win32kfull



IMAGE_NAME: win32kfull.sys



STACK_COMMAND: .cxr 0xfffffb0191a42d20 ; kb



BUCKET_ID_FUNC_OFFSET: 30438



FAILURE_BUCKET_ID: 0x3B_c0000005_win32kfull!unknown_function



OS_VERSION: 10.0.19041.1



BUILDLAB_STR: vb_release



OSPLATFORM_TYPE: x64



OSNAME: Windows 10



FAILURE_ID_HASH: {c8562915-20db-1d44-10f6-80418b3fecc4}



Followup: MachineOwner

---------


Here is my Event Viewer:

- <Event xmlns=" ">
- <System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" />
<EventID>41</EventID>
<Version>8</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000400000000002</Keywords>
<TimeCreated SystemTime="2020-07-23T22:15:12.0141248Z" />
<EventRecordID>2534</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>DESKTOP-PR8KSGB</Computer>
<Security UserID="S-1-5-18" />
</System>
- <EventData>
<Data Name="BugcheckCode">59</Data>
<Data Name="BugcheckParameter1">0xc0000005</Data>
<Data Name="BugcheckParameter2">0xffffecd525f20438</Data>
<Data Name="BugcheckParameter3">0xfffffb0191a42d20</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">0</Data>
<Data Name="PowerButtonTimestamp">0</Data>
<Data Name="BootAppStatus">0</Data>
<Data Name="Checkpoint">41</Data>
<Data Name="ConnectedStandbyInProgress">false</Data>
<Data Name="SystemSleepTransitionsToOn">7</Data>
<Data Name="CsEntryScenarioInstanceId">0</Data>
<Data Name="BugcheckInfoFromEFI">false</Data>
<Data Name="CheckpointStatus">0</Data>
<Data Name="CsEntryScenarioInstanceIdV2">0</Data>
<Data Name="LongPowerButtonPressDetected">false</Data>
</EventData>
</Event>



Can anyone help me understand what is was happend?

P.S. Sorry for my english :)

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