Windows 10 BSOD System Service Exception ddkmd.sys after major Windows 10 Update Help

  • Thread starter Thread starter Wahamuka
  • Start date Start date
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Wahamuka

PC: Acer Predator G3-571 Helios 300

Version of Windows: 10.0.18362 Build 18362


Problem: BSOD System Service Exception that indicates a ddkmd.sys fail. Occurs when launching the games Apex Legends and Counter Strike Global Offensive but not League of Legends (just to show say this does not happen in all games).


Started happening after the most recent major Windows 10 Update. I'm not sure what this update is called but windows forced me to update it.


What I have done to try and fix it:


1. Update drivers in device managers. I have updated "Display Adapters" drivers, "Disk" drivers, "Computer" drivers, "Monitors" drivers, "Firmware" drivers, and updated to the latest drivers of NVidia Geforce.

2. I have ran "SFC" in the admin command prompt with the command "DISM /online /cleanup-image /restorehealth" and have scanned it.

3. I have no antivirus or Duet Display except for Malwarebytes which is always off (I only turned it on if I want to scan my PC and it has not been on for a while. It does not launch with Windows)


Here is my minidump files of the error:





All of these files are recent to the day of error occurrence.

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