L
LarsBNielsen
Hi
Any help is much appreciated
I'm having issues with a variety of BSOD's. My system crashes at random times, sometimes during gaming and other times when it's just idling.
I'm suspecting some kind of driver error, but I can't seems to locate it.
I'm running Windows 10 Pro 64-Bit(Build19042.746)
AMD Ryzen 7 2700x
MSI Aero GTX 1660 Super 6GB
ASRock B450m Pro4
2*8GB G.Skill AEGIS 3000MHz CL16
500GB Samsung 970 EVO M.2 SSD
1TB Samsung 860 QVO
650w Fourze
The minidump looks like this:
[COLOR=rgba(30, 30, 30, 1)]Microsoft (R) Windows Debugger Version 10.0.20153.1000 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\Larsu\Desktop\020121-6265-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
************* Path validation summary **************
Response Time (ms) Location
Deferred srv*
Symbol search path is: srv*
Executable search path is:
Windows 10 Kernel Version 19041 MP (16 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Edition build lab: 19041.1.amd64fre.vb_release.191206-1406
Machine Name:
Kernel base = 0xfffff802`07e00000 PsLoadedModuleList = 0xfffff802`08a2a2f0
Debug session time: Mon Feb 1 22:48:17.876 2021 (UTC + 1:00)
System Uptime: 0 days 0:46:10.936
Loading Kernel Symbols
...............................................................
................................................................
................................................................
.............
Loading User Symbols
Loading unloaded module list
......
For analysis of this file, run [/COLOR][COLOR=rgba(0, 0, 255, 1)]!analyze -v
[/COLOR][COLOR=rgba(30, 30, 30, 1)]nt!KeBugCheckEx:
fffff802`081f5780 48894c2408 mov qword ptr [rsp+8],rcx ss:0018:ffffac82`57b5c260=000000000000003b
6: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff802140d414f, Address of the instruction which caused the bugcheck
Arg3: ffffac8257b5cb60, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
Debugging Details:
------------------
*** WARNING: Unable to verify checksum for win32k.sys
KEY_VALUES_STRING: 1
Key : Analysis.CPU.mSec
Value: 4937
Key : Analysis.DebugAnalysisProvider.CPP
Value: Create: 8007007e on DESKTOP-1BOUU2B
Key : Analysis.DebugData
Value: CreateObject
Key : Analysis.DebugModel
Value: CreateObject
Key : Analysis.Elapsed.mSec
Value: 32190
Key : Analysis.Memory.CommitPeak.Mb
Value: 91
Key : Analysis.System
Value: CreateObject
Key : WER.OS.Branch
Value: vb_release
Key : WER.OS.Timestamp
Value: 2019-12-06T14:06:00Z
Key : WER.OS.Version
Value: 10.0.19041.1
ADDITIONAL_XML: 1
OS_BUILD_LAYERS: 1
BUGCHECK_CODE: 3b
BUGCHECK_P1: c0000005
BUGCHECK_P2: fffff802140d414f
BUGCHECK_P3: ffffac8257b5cb60
BUGCHECK_P4: 0
CONTEXT: ffffac8257b5cb60 -- [/COLOR][COLOR=rgba(0, 0, 255, 1)](.cxr 0xffffac8257b5cb60)
[/COLOR][COLOR=rgba(30, 30, 30, 1)]rax=ffffffffffffffff rbx=ffff8e8776e1df80 rcx=ffffad8e387ee080
rdx=ffff8e8776e1df80 rsi=0000000000000001 rdi=0000000000000000
rip=fffff802140d414f rsp=ffffac8257b5d560 rbp=ffffac8257b5d628
r8=ffffac8257b5d570 r9=0000000000000000 r10=fffff80208140d40
r11=ffff8e8776e1ddb0 r12=ffffad8e36081010 r13=ffff8e87749acde0
r14=ffffac8257b5d900 r15=ffffffffffffffff
iopl=0 nv up ei pl nz na pe nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00050202
dxgkrnl!DXGPUSHLOCK::AcquireExclusive+0x37:
fffff802`140d414f 4883c420 add rsp,20h
Resetting default scope
BLACKBOXBSD: 1 ([/COLOR][COLOR=rgba(0, 0, 255, 1)]!blackboxbsd[/COLOR][COLOR=rgba(30, 30, 30, 1)])
BLACKBOXNTFS: 1 ([/COLOR][COLOR=rgba(0, 0, 255, 1)]!blackboxntfs[/COLOR][COLOR=rgba(30, 30, 30, 1)])
BLACKBOXPNP: 1 ([/COLOR][COLOR=rgba(0, 0, 255, 1)]!blackboxpnp[/COLOR][COLOR=rgba(30, 30, 30, 1)])
BLACKBOXWINLOGON: 1
CUSTOMER_CRASH_COUNT: 1
PROCESS_NAME: SimAirport.exe
STACK_TEXT:
ffffac82`57b5d560 fffff802`140e98fa : ffff8e87`749aceb0 ffff8e87`00000001 ffffb379`00000000 ffff8e87`76c30820 : dxgkrnl!DXGPUSHLOCK::AcquireExclusive+0x37
ffffac82`57b5d590 fffff802`141c7465 : 00000000`00000001 ffffac82`57b5db80 00000000`00000001 ffff8e87`76c30820 : dxgkrnl!DXGPOINTERARRAYORDEREDACQUIRE<DXGCONTEXT,&AcquireContextLock,&ReleaseContextLock,4>:
XGPOINTERARRAYORDEREDACQUIRE<DXGCONTEXT,&AcquireContextLock,&ReleaseContextLock,4>+0xba
ffffac82`57b5d5c0 fffff802`141c69fd : ffffad8e`387ee080 00000000`00000000 ffff8e87`749acde0 000000d9`d6b8f790 : dxgkrnl!DxgkSubmitCommandInternal+0x3c5
ffffac82`57b5dac0 fffff802`082071b8 : ffffad8e`387ee080 00000002`063f0000 00000000`00000000 00000000`00000000 : dxgkrnl!DxgkSubmitCommand+0x5d
ffffac82`57b5db00 00007ffd`febf5ae4 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x28
000000d9`d6b8f6c8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ffd`febf5ae4
SYMBOL_NAME: dxgkrnl!DXGPUSHLOCK::AcquireExclusive+37
MODULE_NAME: [/COLOR][COLOR=rgba(0, 0, 255, 1)]dxgkrnl
[/COLOR][COLOR=rgba(30, 30, 30, 1)]IMAGE_NAME: dxgkrnl.sys
IMAGE_VERSION: 10.0.19041.746
STACK_COMMAND: .cxr 0xffffac8257b5cb60 ; kb
BUCKET_ID_FUNC_OFFSET: 37
FAILURE_BUCKET_ID: 0x3B_c0000005_dxgkrnl!DXGPUSHLOCK::AcquireExclusive
OS_VERSION: 10.0.19041.1
BUILDLAB_STR: vb_release
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
FAILURE_ID_HASH: {1e7930fb-a40f-69fe-3cff-a3e5550e121c}
Followup: MachineOwner
---------
6: kd> .cxr 0xffffac8257b5cb60
rax=ffffffffffffffff rbx=ffff8e8776e1df80 rcx=ffffad8e387ee080
rdx=ffff8e8776e1df80 rsi=0000000000000001 rdi=0000000000000000
rip=fffff802140d414f rsp=ffffac8257b5d560 rbp=ffffac8257b5d628
r8=ffffac8257b5d570 r9=0000000000000000 r10=fffff80208140d40
r11=ffff8e8776e1ddb0 r12=ffffad8e36081010 r13=ffff8e87749acde0
r14=ffffac8257b5d900 r15=ffffffffffffffff
iopl=0 nv up ei pl nz na pe nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00050202
dxgkrnl!DXGPUSHLOCK::AcquireExclusive+0x37:
fffff802`140d414f 4883c420 add rsp,20h
6: kd> !blackboxbsd
Stream size mismatch (expected = 192, read = 176)
6: kd> !blackboxntfs
NTFS Blackbox Data
0 Slow I/O Timeout Records Found
0 Oplock Break Timeout Records Found
6: kd> !blackboxpnp
PnpActivityId : {00000000-0000-0000-0000-000000000000}
PnpActivityTime : 132566887509464172
PnpEventInformation: 3
PnpEventInProgress : 0
PnpProblemCode : 24
PnpVetoType : 0
DeviceId : SWD\DAFUPnPProvider\uuid:f7eb3a53-5386-1372-f40d-42c3463a0eea
VetoString :
6: kd> lmvm dxgkrnl
[/COLOR][COLOR=rgba(0, 0, 255, 1)]Browse full module list
[/COLOR][COLOR=rgba(30, 30, 30, 1)]start end module name
fffff802`140d0000 fffff802`14473000 [/COLOR][COLOR=rgba(0, 0, 255, 1)]dxgkrnl[/COLOR][COLOR=rgba(30, 30, 30, 1)] # (pdb symbols) C:\ProgramData\Dbg\sym\dxgkrnl.pdb\36668E7AF9553FF10B4ED8E50E156C841\dxgkrnl.pdb
Loaded symbol image file: dxgkrnl.sys
Mapped memory image file: C:\ProgramData\Dbg\sym\dxgkrnl.sys\670B3B6A3a3000\dxgkrnl.sys
Image path: \SystemRoot\System32\drivers\dxgkrnl.sys
Image name: dxgkrnl.sys
[/COLOR][COLOR=rgba(0, 0, 255, 1)]Browse all global symbols[/COLOR][COLOR=rgba(30, 30, 30, 1)] [/COLOR][COLOR=rgba(0, 0, 255, 1)]functions[/COLOR][COLOR=rgba(30, 30, 30, 1)] [/COLOR][COLOR=rgba(0, 0, 255, 1)]data
[/COLOR][COLOR=rgba(30, 30, 30, 1)] Image was built with /Brepro flag.
Timestamp: 670B3B6A (This is a reproducible build file hash, not a timestamp)
CheckSum: 003A21BD
ImageSize: 003A3000
File version: 10.0.19041.746
Product version: 10.0.19041.746
File flags: 0 (Mask 3F)
File OS: 40004 NT Win32
File type: 3.7 Driver
File date: 00000000.00000000
Translations: 0409.04b0
Information from resource tables:
CompanyName: Microsoft Corporation
ProductName: Microsoft® Windows® Operating System
InternalName: dxgkrnl.sys
OriginalFilename: dxgkrnl.sys
ProductVersion: 10.0.19041.746
FileVersion: 10.0.19041.746 (WinBuild.160101.0800)
FileDescription: DirectX Graphics Kernel
LegalCopyright: © Microsoft Corporation. All rights reserved.
[/COLOR]
Continue reading...
Any help is much appreciated
I'm having issues with a variety of BSOD's. My system crashes at random times, sometimes during gaming and other times when it's just idling.
I'm suspecting some kind of driver error, but I can't seems to locate it.
I'm running Windows 10 Pro 64-Bit(Build19042.746)
AMD Ryzen 7 2700x
MSI Aero GTX 1660 Super 6GB
ASRock B450m Pro4
2*8GB G.Skill AEGIS 3000MHz CL16
500GB Samsung 970 EVO M.2 SSD
1TB Samsung 860 QVO
650w Fourze
The minidump looks like this:
[COLOR=rgba(30, 30, 30, 1)]Microsoft (R) Windows Debugger Version 10.0.20153.1000 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\Larsu\Desktop\020121-6265-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
************* Path validation summary **************
Response Time (ms) Location
Deferred srv*
Symbol search path is: srv*
Executable search path is:
Windows 10 Kernel Version 19041 MP (16 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Edition build lab: 19041.1.amd64fre.vb_release.191206-1406
Machine Name:
Kernel base = 0xfffff802`07e00000 PsLoadedModuleList = 0xfffff802`08a2a2f0
Debug session time: Mon Feb 1 22:48:17.876 2021 (UTC + 1:00)
System Uptime: 0 days 0:46:10.936
Loading Kernel Symbols
...............................................................
................................................................
................................................................
.............
Loading User Symbols
Loading unloaded module list
......
For analysis of this file, run [/COLOR][COLOR=rgba(0, 0, 255, 1)]!analyze -v
[/COLOR][COLOR=rgba(30, 30, 30, 1)]nt!KeBugCheckEx:
fffff802`081f5780 48894c2408 mov qword ptr [rsp+8],rcx ss:0018:ffffac82`57b5c260=000000000000003b
6: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff802140d414f, Address of the instruction which caused the bugcheck
Arg3: ffffac8257b5cb60, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
Debugging Details:
------------------
*** WARNING: Unable to verify checksum for win32k.sys
KEY_VALUES_STRING: 1
Key : Analysis.CPU.mSec
Value: 4937
Key : Analysis.DebugAnalysisProvider.CPP
Value: Create: 8007007e on DESKTOP-1BOUU2B
Key : Analysis.DebugData
Value: CreateObject
Key : Analysis.DebugModel
Value: CreateObject
Key : Analysis.Elapsed.mSec
Value: 32190
Key : Analysis.Memory.CommitPeak.Mb
Value: 91
Key : Analysis.System
Value: CreateObject
Key : WER.OS.Branch
Value: vb_release
Key : WER.OS.Timestamp
Value: 2019-12-06T14:06:00Z
Key : WER.OS.Version
Value: 10.0.19041.1
ADDITIONAL_XML: 1
OS_BUILD_LAYERS: 1
BUGCHECK_CODE: 3b
BUGCHECK_P1: c0000005
BUGCHECK_P2: fffff802140d414f
BUGCHECK_P3: ffffac8257b5cb60
BUGCHECK_P4: 0
CONTEXT: ffffac8257b5cb60 -- [/COLOR][COLOR=rgba(0, 0, 255, 1)](.cxr 0xffffac8257b5cb60)
[/COLOR][COLOR=rgba(30, 30, 30, 1)]rax=ffffffffffffffff rbx=ffff8e8776e1df80 rcx=ffffad8e387ee080
rdx=ffff8e8776e1df80 rsi=0000000000000001 rdi=0000000000000000
rip=fffff802140d414f rsp=ffffac8257b5d560 rbp=ffffac8257b5d628
r8=ffffac8257b5d570 r9=0000000000000000 r10=fffff80208140d40
r11=ffff8e8776e1ddb0 r12=ffffad8e36081010 r13=ffff8e87749acde0
r14=ffffac8257b5d900 r15=ffffffffffffffff
iopl=0 nv up ei pl nz na pe nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00050202
dxgkrnl!DXGPUSHLOCK::AcquireExclusive+0x37:
fffff802`140d414f 4883c420 add rsp,20h
Resetting default scope
BLACKBOXBSD: 1 ([/COLOR][COLOR=rgba(0, 0, 255, 1)]!blackboxbsd[/COLOR][COLOR=rgba(30, 30, 30, 1)])
BLACKBOXNTFS: 1 ([/COLOR][COLOR=rgba(0, 0, 255, 1)]!blackboxntfs[/COLOR][COLOR=rgba(30, 30, 30, 1)])
BLACKBOXPNP: 1 ([/COLOR][COLOR=rgba(0, 0, 255, 1)]!blackboxpnp[/COLOR][COLOR=rgba(30, 30, 30, 1)])
BLACKBOXWINLOGON: 1
CUSTOMER_CRASH_COUNT: 1
PROCESS_NAME: SimAirport.exe
STACK_TEXT:
ffffac82`57b5d560 fffff802`140e98fa : ffff8e87`749aceb0 ffff8e87`00000001 ffffb379`00000000 ffff8e87`76c30820 : dxgkrnl!DXGPUSHLOCK::AcquireExclusive+0x37
ffffac82`57b5d590 fffff802`141c7465 : 00000000`00000001 ffffac82`57b5db80 00000000`00000001 ffff8e87`76c30820 : dxgkrnl!DXGPOINTERARRAYORDEREDACQUIRE<DXGCONTEXT,&AcquireContextLock,&ReleaseContextLock,4>:
XGPOINTERARRAYORDEREDACQUIRE<DXGCONTEXT,&AcquireContextLock,&ReleaseContextLock,4>+0xbaffffac82`57b5d5c0 fffff802`141c69fd : ffffad8e`387ee080 00000000`00000000 ffff8e87`749acde0 000000d9`d6b8f790 : dxgkrnl!DxgkSubmitCommandInternal+0x3c5
ffffac82`57b5dac0 fffff802`082071b8 : ffffad8e`387ee080 00000002`063f0000 00000000`00000000 00000000`00000000 : dxgkrnl!DxgkSubmitCommand+0x5d
ffffac82`57b5db00 00007ffd`febf5ae4 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x28
000000d9`d6b8f6c8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ffd`febf5ae4
SYMBOL_NAME: dxgkrnl!DXGPUSHLOCK::AcquireExclusive+37
MODULE_NAME: [/COLOR][COLOR=rgba(0, 0, 255, 1)]dxgkrnl
[/COLOR][COLOR=rgba(30, 30, 30, 1)]IMAGE_NAME: dxgkrnl.sys
IMAGE_VERSION: 10.0.19041.746
STACK_COMMAND: .cxr 0xffffac8257b5cb60 ; kb
BUCKET_ID_FUNC_OFFSET: 37
FAILURE_BUCKET_ID: 0x3B_c0000005_dxgkrnl!DXGPUSHLOCK::AcquireExclusive
OS_VERSION: 10.0.19041.1
BUILDLAB_STR: vb_release
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
FAILURE_ID_HASH: {1e7930fb-a40f-69fe-3cff-a3e5550e121c}
Followup: MachineOwner
---------
6: kd> .cxr 0xffffac8257b5cb60
rax=ffffffffffffffff rbx=ffff8e8776e1df80 rcx=ffffad8e387ee080
rdx=ffff8e8776e1df80 rsi=0000000000000001 rdi=0000000000000000
rip=fffff802140d414f rsp=ffffac8257b5d560 rbp=ffffac8257b5d628
r8=ffffac8257b5d570 r9=0000000000000000 r10=fffff80208140d40
r11=ffff8e8776e1ddb0 r12=ffffad8e36081010 r13=ffff8e87749acde0
r14=ffffac8257b5d900 r15=ffffffffffffffff
iopl=0 nv up ei pl nz na pe nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00050202
dxgkrnl!DXGPUSHLOCK::AcquireExclusive+0x37:
fffff802`140d414f 4883c420 add rsp,20h
6: kd> !blackboxbsd
Stream size mismatch (expected = 192, read = 176)
6: kd> !blackboxntfs
NTFS Blackbox Data
0 Slow I/O Timeout Records Found
0 Oplock Break Timeout Records Found
6: kd> !blackboxpnp
PnpActivityId : {00000000-0000-0000-0000-000000000000}
PnpActivityTime : 132566887509464172
PnpEventInformation: 3
PnpEventInProgress : 0
PnpProblemCode : 24
PnpVetoType : 0
DeviceId : SWD\DAFUPnPProvider\uuid:f7eb3a53-5386-1372-f40d-42c3463a0eea
VetoString :
6: kd> lmvm dxgkrnl
[/COLOR][COLOR=rgba(0, 0, 255, 1)]Browse full module list
[/COLOR][COLOR=rgba(30, 30, 30, 1)]start end module name
fffff802`140d0000 fffff802`14473000 [/COLOR][COLOR=rgba(0, 0, 255, 1)]dxgkrnl[/COLOR][COLOR=rgba(30, 30, 30, 1)] # (pdb symbols) C:\ProgramData\Dbg\sym\dxgkrnl.pdb\36668E7AF9553FF10B4ED8E50E156C841\dxgkrnl.pdb
Loaded symbol image file: dxgkrnl.sys
Mapped memory image file: C:\ProgramData\Dbg\sym\dxgkrnl.sys\670B3B6A3a3000\dxgkrnl.sys
Image path: \SystemRoot\System32\drivers\dxgkrnl.sys
Image name: dxgkrnl.sys
[/COLOR][COLOR=rgba(0, 0, 255, 1)]Browse all global symbols[/COLOR][COLOR=rgba(30, 30, 30, 1)] [/COLOR][COLOR=rgba(0, 0, 255, 1)]functions[/COLOR][COLOR=rgba(30, 30, 30, 1)] [/COLOR][COLOR=rgba(0, 0, 255, 1)]data
[/COLOR][COLOR=rgba(30, 30, 30, 1)] Image was built with /Brepro flag.
Timestamp: 670B3B6A (This is a reproducible build file hash, not a timestamp)
CheckSum: 003A21BD
ImageSize: 003A3000
File version: 10.0.19041.746
Product version: 10.0.19041.746
File flags: 0 (Mask 3F)
File OS: 40004 NT Win32
File type: 3.7 Driver
File date: 00000000.00000000
Translations: 0409.04b0
Information from resource tables:
CompanyName: Microsoft Corporation
ProductName: Microsoft® Windows® Operating System
InternalName: dxgkrnl.sys
OriginalFilename: dxgkrnl.sys
ProductVersion: 10.0.19041.746
FileVersion: 10.0.19041.746 (WinBuild.160101.0800)
FileDescription: DirectX Graphics Kernel
LegalCopyright: © Microsoft Corporation. All rights reserved.
[/COLOR]
Continue reading...