D
Doug Baptista
BSOD using external monitor in notebook (dxgmms2.sys)
retless
39m
Hello, Since november/2019 i'm facing BSOD's when opening World of Warcraft (using Battle Net or directly from the launcher).
I have a dell G3 3579 with Geforce 1050 Ti and the BSOD occurs only when i'm using my external monitor.
It is a Ultrawide monitor, but even changing the resolution to the notebook defaults (1920 x 1080) the BSOD keep occuring if the notebook lid is closed, so in resume...
Using notebook monitor/or duplicated = No BSOD
Using only monitor with notebook screen off = BSOD happens I tried to analyse the dumps that windows are creating and always give me the same error
--------------------- Windows minidump ---------------------
SYMBOL_NAME: dxgmms2!VidSchiAllocatePacketFromGuaranteedPacketPool+11d
MODULE_NAME: dxgmms2
IMAGE_NAME: dxgmms2.sys
IMAGE_VERSION: 10.0.18362.1049
STACK_COMMAND: .thread ; .cxr ; kb
BUCKET_ID_FUNC_OFFSET: 11d
FAILURE_BUCKET_ID: 0x119_e00_UNKNOWN_dxgmms2!VidSchiAllocatePacketFromGuaranteedPacketPool
OS_VERSION: 10.0.18362.1
BUILDLAB_STR: 19h1_release
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
FAILURE_ID_HASH: {56d0fc26-28d6-4f29-b7c5-92f73ee710af}
Followup: MachineOwne
--------------------- Dell Support Assist ---------------------
Bug check code
0x00000119
Bug check parameters
0x0000000000000e00,
0xffffd187ea6e7000,
0xffffd187ea72f620,
0xffffd187ea72f920
Device name
Watchdog Driver
Driver version
10.0.18362.1 (WinBuild.160101.0800)
Driver path
C:\Windows\System32\drivers\watchdog.sys
-----------------------------------------------------------------
So, after reading some forums to search about this issue, i tried unninstall the drive with DDU, and the BSOD just not happens. (Obs: By default my card comes with 392 Nvidia driver)
Trying to install any driver version 440+, the BSOD happens. I hope anyone can help me to figure out what is happening cause I dont know more what to check about.
Link with BSOD:
www.dropbox.com
Continue reading...
retless
39m
Hello, Since november/2019 i'm facing BSOD's when opening World of Warcraft (using Battle Net or directly from the launcher).
I have a dell G3 3579 with Geforce 1050 Ti and the BSOD occurs only when i'm using my external monitor.
It is a Ultrawide monitor, but even changing the resolution to the notebook defaults (1920 x 1080) the BSOD keep occuring if the notebook lid is closed, so in resume...
Using notebook monitor/or duplicated = No BSOD
Using only monitor with notebook screen off = BSOD happens I tried to analyse the dumps that windows are creating and always give me the same error
--------------------- Windows minidump ---------------------
SYMBOL_NAME: dxgmms2!VidSchiAllocatePacketFromGuaranteedPacketPool+11d
MODULE_NAME: dxgmms2
IMAGE_NAME: dxgmms2.sys
IMAGE_VERSION: 10.0.18362.1049
STACK_COMMAND: .thread ; .cxr ; kb
BUCKET_ID_FUNC_OFFSET: 11d
FAILURE_BUCKET_ID: 0x119_e00_UNKNOWN_dxgmms2!VidSchiAllocatePacketFromGuaranteedPacketPool
OS_VERSION: 10.0.18362.1
BUILDLAB_STR: 19h1_release
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
FAILURE_ID_HASH: {56d0fc26-28d6-4f29-b7c5-92f73ee710af}
Followup: MachineOwne
--------------------- Dell Support Assist ---------------------
Bug check code
0x00000119
Bug check parameters
0x0000000000000e00,
0xffffd187ea6e7000,
0xffffd187ea72f620,
0xffffd187ea72f920
Device name
Watchdog Driver
Driver version
10.0.18362.1 (WinBuild.160101.0800)
Driver path
C:\Windows\System32\drivers\watchdog.sys
-----------------------------------------------------------------
So, after reading some forums to search about this issue, i tried unninstall the drive with DDU, and the BSOD just not happens. (Obs: By default my card comes with 392 Nvidia driver)
Trying to install any driver version 440+, the BSOD happens. I hope anyone can help me to figure out what is happening cause I dont know more what to check about.
Link with BSOD:
Dropbox
Continue reading...