Windows 11 BSOD while in sleep mode - new computer

  • Thread starter Thread starter Brandy L Weatherly
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Brandy L Weatherly

I have a brand new computer and have barely started using it yet I am getting BSOD when the laptop is in sleep or hibernate mode. I have checked the event log and found every error that coincides with the BSOD is a Critical System error Event ID 41, Task Category (63), Source = Kernel-Power. While the laptop is in hibernation mode, the laptop unexpectedly shuts down prior to the BSOD. I have run the troubleshooter and it does not find any issues. I have my minidump files available but would like some help deciphering where the actual problem exists. I have included a screenshot of the last Err

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