Windows 10 BSOD with firefox.exe and memory_corruption

  • Thread starter Thread starter ElThaylaur
  • Start date Start date
E

ElThaylaur

I installed Windows Debugger in order to diagnostic the problem but I couldn't handle what's wrong.
I did a fresh new install of windows and the problem keep happening several time.






Microsoft (R) Windows Debugger Version 10.0.15063.468 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Windows\MEMORY.DMP]
Kernel Bitmap Dump File: Kernel address space is available, User address space may not be available.


************* Symbol Path validation summary **************
Response Time (ms) Location
Deferred srv*c:\SymbolsSrvCache*Symbol information
Symbol search path is: srv*c:\SymbolsSrvCache*Symbol information
Executable search path is:
*** ERROR: Symbol file could not be found. Defaulted to export symbols for ntkrnlmp.exe -
Windows 10 Kernel Version 19041 MP (6 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 19041.1.amd64fre.vb_release.191206-1406
Machine Name:
Kernel base = 0xfffff807`73800000 PsLoadedModuleList = 0xfffff807`7442a2b0
Debug session time: Wed Dec 9 19:59:33.856 2020 (UTC + 1:00)
System Uptime: 0 days 0:09:57.507
Loading Kernel Symbols
...............................................................
..Page 403beb not present in the dump file. Type ".hh dbgerr004" for details
..............................................................
.............................Page 1fd2e7 not present in the dump file. Type ".hh dbgerr004" for details
..................................
Loading User Symbols
PEB is paged out (Peb.Ldr = 000000ca`726d0018). Type ".hh dbgerr001" for details
Loading unloaded module list
.......
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 50, {ffffc98c00000004, 10, ffffc98c00000004, 2}

Probably caused by : memory_corruption ( nt!MiSystemFault+1f40ab )

Followup: MachineOwner
---------


4: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

PAGE_FAULT_IN_NONPAGED_AREA (50)
Invalid system memory was referenced. This cannot be protected by try-except.
Typically the address is just plain bad or it is pointing at freed memory.
Arguments:
Arg1: ffffc98c00000004, memory referenced.
Arg2: 0000000000000010, value 0 = read operation, 1 = write operation.
Arg3: ffffc98c00000004, If non-zero, the instruction address which referenced the bad memory
address.
Arg4: 0000000000000002, (reserved)

Debugging Details:
------------------


DUMP_CLASS: 1

DUMP_QUALIFIER: 401

BUILD_VERSION_STRING: 19041.1.amd64fre.vb_release.191206-1406

SYSTEM_PRODUCT_NAME: To Be Filled By O.E.M.

SYSTEM_SKU: To Be Filled By O.E.M.

SYSTEM_VERSION: To Be Filled By O.E.M.

BIOS_VENDOR: American Megatrends Inc.

BIOS_VERSION: P3.60

BIOS_DATE: 07/22/2020

BASEBOARD_MANUFACTURER: ASRock

BASEBOARD_PRODUCT: A320M-DVS R3.0

BASEBOARD_VERSION:

DUMP_TYPE: 1

BUGCHECK_P1: ffffc98c00000004

BUGCHECK_P2: 10

BUGCHECK_P3: ffffc98c00000004

BUGCHECK_P4: 2

READ_ADDRESS: Unable to get offset of nt!_MI_VISIBLE_STATE.SpecialPool
Unable to get value of nt!_MI_VISIBLE_STATE.SessionSpecialPool
ffffc98c00000004

FAULTING_IP:
+0
ffffc98c`00000004 ?? ???

MM_INTERNAL_CODE: 2

CPU_COUNT: 6

CPU_MHZ: e09

CPU_VENDOR: AuthenticAMD

CPU_FAMILY: 17

CPU_MODEL: 71

CPU_STEPPING: 0

DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT

BUGCHECK_STR: AV

PROCESS_NAME: firefox.exe

CURRENT_IRQL: 0

ANALYSIS_SESSION_HOST: DESKTOP-LO81LT0

ANALYSIS_SESSION_TIME: 12-09-2020 20:12:18.0003

ANALYSIS_VERSION: 10.0.15063.468 amd64fre

TRAP_FRAME: ffffc98c7bd10840 -- (.trap 0xffffc98c7bd10840)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000101 rbx=0000000000000000 rcx=0000000000000000
rdx=00000000000000ca rsi=0000000000000000 rdi=0000000000000000
rip=ffffc98c00000004 rsp=ffffc98c7bd109d0 rbp=ffffe681516c0180
r8=0000000000000000 r9=0000000000000009 r10=0000000000000028
r11=ffffd67840400001 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei ng nz na po nc
ffffc98c`00000004 ?? ???
Resetting default scope

LAST_CONTROL_TRANSFER: from fffff80773c1e8bb to fffff80773bf5780

FAILED_INSTRUCTION_ADDRESS:
+0
ffffc98c`00000004 ?? ???

STACK_TEXT:
ffffc98c`7bd10598 fffff807`73c1e8bb : 00000000`00000050 ffffc98c`00000004 00000000`00000010 ffffc98c`7bd10840 : nt!KeBugCheckEx
ffffc98c`7bd105a0 fffff807`73a0c960 : 00000000`00000000 00000000`00000010 ffffc98c`7bd108c0 00000000`00000000 : nt!MiSystemFault+0x1f40ab
ffffc98c`7bd106a0 fffff807`73c0395e : 3feccccc`cccccccd 00000000`00000000 00000000`00000000 00000000`00000000 : nt!MmAccessFault+0x400
ffffc98c`7bd10840 ffffc98c`00000004 : 00000000`00000004 ffffb708`00000000 00000000`00000000 000002d8`00000000 : nt!KiPageFault+0x35e
ffffc98c`7bd109d0 00000000`00000004 : ffffb708`00000000 00000000`00000000 000002d8`00000000 ffffb708`00000000 : 0xffffc98c`00000004
ffffc98c`7bd109d8 ffffb708`00000000 : 00000000`00000000 000002d8`00000000 ffffb708`00000000 00000000`0000f000 : 0x4
ffffc98c`7bd109e0 00000000`00000000 : 000002d8`00000000 ffffb708`00000000 00000000`0000f000 000000ca`00000000 : 0xffffb708`00000000


STACK_COMMAND: kb

THREAD_SHA1_HASH_MOD_FUNC: 35852f70c1fb96d682b5bd0e931cc10c7b9fe1fe

THREAD_SHA1_HASH_MOD_FUNC_OFFSET: b85021cc878d307c6d7da19c56e40a4270ec9430

THREAD_SHA1_HASH_MOD: d084f7dfa548ce4e51810e4fd5914176ebc66791

FOLLOWUP_IP:
nt!MiSystemFault+1f40ab
fffff807`73c1e8bb cc int 3

FAULT_INSTR_CODE: 4c8d48cc

SYMBOL_STACK_INDEX: 1

SYMBOL_NAME: nt!MiSystemFault+1f40ab

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: nt

DEBUG_FLR_IMAGE_TIMESTAMP: 0

IMAGE_NAME: memory_corruption

BUCKET_ID_FUNC_OFFSET: 1f40ab

FAILURE_BUCKET_ID: AV_INVALID_BAD_IP_nt!MiSystemFault

BUCKET_ID: AV_INVALID_BAD_IP_nt!MiSystemFault

PRIMARY_PROBLEM_CLASS: AV_INVALID_BAD_IP_nt!MiSystemFault

TARGET_TIME: 2020-12-09T18:59:33.000Z

OSBUILD: 19041

OSSERVICEPACK: 0

SERVICEPACK_NUMBER: 0

OS_REVISION: 0

SUITE_MASK: 272

PRODUCT_TYPE: 1

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS

OS_LOCALE:

USER_LCID: 0

OSBUILD_TIMESTAMP: unknown_date

BUILDDATESTAMP_STR: 191206-1406

BUILDLAB_STR: vb_release

BUILDOSVER_STR: 10.0.19041.1.amd64fre.vb_release.191206-1406

ANALYSIS_SESSION_ELAPSED_TIME: e28

ANALYSIS_SOURCE: KM

FAILURE_ID_HASH_STRING: km:av_invalid_bad_ip_nt!misystemfault

FAILURE_ID_HASH: {48ad9531-e3f8-1044-fc5f-d917677674c7}

Followup: MachineOwner
---------

4: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

PAGE_FAULT_IN_NONPAGED_AREA (50)
Invalid system memory was referenced. This cannot be protected by try-except.
Typically the address is just plain bad or it is pointing at freed memory.
Arguments:
Arg1: ffffc98c00000004, memory referenced.
Arg2: 0000000000000010, value 0 = read operation, 1 = write operation.
Arg3: ffffc98c00000004, If non-zero, the instruction address which referenced the bad memory
address.
Arg4: 0000000000000002, (reserved)

Debugging Details:
------------------


DUMP_CLASS: 1

DUMP_QUALIFIER: 401

BUILD_VERSION_STRING: 19041.1.amd64fre.vb_release.191206-1406

SYSTEM_PRODUCT_NAME: To Be Filled By O.E.M.

SYSTEM_SKU: To Be Filled By O.E.M.

SYSTEM_VERSION: To Be Filled By O.E.M.

BIOS_VENDOR: American Megatrends Inc.

BIOS_VERSION: P3.60

BIOS_DATE: 07/22/2020

BASEBOARD_MANUFACTURER: ASRock

BASEBOARD_PRODUCT: A320M-DVS R3.0

BASEBOARD_VERSION:

DUMP_TYPE: 1

BUGCHECK_P1: ffffc98c00000004

BUGCHECK_P2: 10

BUGCHECK_P3: ffffc98c00000004

BUGCHECK_P4: 2

READ_ADDRESS: ffffc98c00000004

FAULTING_IP:
+0
ffffc98c`00000004 ?? ???

MM_INTERNAL_CODE: 2

CPU_COUNT: 6

CPU_MHZ: e09

CPU_VENDOR: AuthenticAMD

CPU_FAMILY: 17

CPU_MODEL: 71

CPU_STEPPING: 0

DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT

BUGCHECK_STR: AV

PROCESS_NAME: firefox.exe

CURRENT_IRQL: 0

ANALYSIS_SESSION_HOST: DESKTOP-LO81LT0

ANALYSIS_SESSION_TIME: 12-09-2020 20:14:57.0963

ANALYSIS_VERSION: 10.0.15063.468 amd64fre

TRAP_FRAME: ffffc98c7bd10840 -- (.trap 0xffffc98c7bd10840)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000101 rbx=0000000000000000 rcx=0000000000000000
rdx=00000000000000ca rsi=0000000000000000 rdi=0000000000000000
rip=ffffc98c00000004 rsp=ffffc98c7bd109d0 rbp=ffffe681516c0180
r8=0000000000000000 r9=0000000000000009 r10=0000000000000028
r11=ffffd67840400001 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei ng nz na po nc
ffffc98c`00000004 ?? ???
Resetting default scope

LAST_CONTROL_TRANSFER: from fffff80773c1e8bb to fffff80773bf5780

FAILED_INSTRUCTION_ADDRESS:
+0
ffffc98c`00000004 ?? ???

STACK_TEXT:
ffffc98c`7bd10598 fffff807`73c1e8bb : 00000000`00000050 ffffc98c`00000004 00000000`00000010 ffffc98c`7bd10840 : nt!KeBugCheckEx
ffffc98c`7bd105a0 fffff807`73a0c960 : 00000000`00000000 00000000`00000010 ffffc98c`7bd108c0 00000000`00000000 : nt!MiSystemFault+0x1f40ab
ffffc98c`7bd106a0 fffff807`73c0395e : 3feccccc`cccccccd 00000000`00000000 00000000`00000000 00000000`00000000 : nt!MmAccessFault+0x400
ffffc98c`7bd10840 ffffc98c`00000004 : 00000000`00000004 ffffb708`00000000 00000000`00000000 000002d8`00000000 : nt!KiPageFault+0x35e
ffffc98c`7bd109d0 00000000`00000004 : ffffb708`00000000 00000000`00000000 000002d8`00000000 ffffb708`00000000 : 0xffffc98c`00000004
ffffc98c`7bd109d8 ffffb708`00000000 : 00000000`00000000 000002d8`00000000 ffffb708`00000000 00000000`0000f000 : 0x4
ffffc98c`7bd109e0 00000000`00000000 : 000002d8`00000000 ffffb708`00000000 00000000`0000f000 000000ca`00000000 : 0xffffb708`00000000


STACK_COMMAND: kb

THREAD_SHA1_HASH_MOD_FUNC: 35852f70c1fb96d682b5bd0e931cc10c7b9fe1fe

THREAD_SHA1_HASH_MOD_FUNC_OFFSET: b85021cc878d307c6d7da19c56e40a4270ec9430

THREAD_SHA1_HASH_MOD: d084f7dfa548ce4e51810e4fd5914176ebc66791

FOLLOWUP_IP:
nt!MiSystemFault+1f40ab
fffff807`73c1e8bb cc int 3

FAULT_INSTR_CODE: 4c8d48cc

SYMBOL_STACK_INDEX: 1

SYMBOL_NAME: nt!MiSystemFault+1f40ab

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: nt

DEBUG_FLR_IMAGE_TIMESTAMP: 0

IMAGE_NAME: memory_corruption

BUCKET_ID_FUNC_OFFSET: 1f40ab

FAILURE_BUCKET_ID: AV_INVALID_BAD_IP_nt!MiSystemFault

BUCKET_ID: AV_INVALID_BAD_IP_nt!MiSystemFault

PRIMARY_PROBLEM_CLASS: AV_INVALID_BAD_IP_nt!MiSystemFault

TARGET_TIME: 2020-12-09T18:59:33.000Z

OSBUILD: 19041

OSSERVICEPACK: 0

SERVICEPACK_NUMBER: 0

OS_REVISION: 0

SUITE_MASK: 272

PRODUCT_TYPE: 1

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS

OS_LOCALE:

USER_LCID: 0

OSBUILD_TIMESTAMP: unknown_date

BUILDDATESTAMP_STR: 191206-1406

BUILDLAB_STR: vb_release

BUILDOSVER_STR: 10.0.19041.1.amd64fre.vb_release.191206-1406

ANALYSIS_SESSION_ELAPSED_TIME: e61

ANALYSIS_SOURCE: KM

FAILURE_ID_HASH_STRING: km:av_invalid_bad_ip_nt!misystemfault

FAILURE_ID_HASH: {48ad9531-e3f8-1044-fc5f-d917677674c7}

Followup: MachineOwner
---------

4: kd> lmvm nt
Browse full module list
start end module name
fffff807`73800000 fffff807`74846000 nt (pdb symbols) c:\symbolssrvcache\ntkrnlmp.pdb\4EF9A5375F61FE84B7EAEF54BF025C0E1\ntkrnlmp.pdb
Loaded symbol image file: ntkrnlmp.exe
Image path: ntkrnlmp.exe
Image name: ntkrnlmp.exe
Browse all global symbols functions data
Timestamp: ***** Invalid (C129B808)
CheckSum: 00A5C808
ImageSize: 01046000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4

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