A
AmitPillai
I have been getting blue screen very frequently since last 2 days. This started only since I installed the windows latest updates.
The error on blue screen is: PFN_LIST_CORRUPT
I have opened the mini dump file but I am not able to follow much , I think it mentions some issue with rtsuvc.sys driver. Also my webcam has been not working properly since.
Below is the analysis of the dump file:
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: srv*
Executable search path is:
Windows 10 Kernel Version 19041 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Machine Name:
Kernel base = 0xfffff800`82600000 PsLoadedModuleList = 0xfffff800`8322a310
Debug session time: Wed Oct 21 15:07:44.854 2020 (UTC - 4:00)
System Uptime: 0 days 0:06:34.627
Loading Kernel Symbols
...............................................................
................................................................
................................................................
.....................
Loading User Symbols
Loading unloaded module list
...............
For analysis of this file, run !analyze -v
0: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
PFN_LIST_CORRUPT (4e)
Typically caused by drivers passing bad memory descriptor lists (ie: calling
MmUnlockPages twice with the same list, etc). If a kernel debugger is
available get the stack trace.
Arguments:
Arg1: 000000000000009a,
Arg2: 000000000045a9ff
Arg3: 0000000000000006
Arg4: 0000000000000002
Debugging Details:
------------------
*** WARNING: Unable to verify timestamp for rtsuvc.sys
KEY_VALUES_STRING: 1
Key : Analysis.CPU.Sec
Value: 3
Key : Analysis.DebugAnalysisProvider.CPP
Value: Create: 8007007e on AMIT-PC
Key : Analysis.DebugData
Value: CreateObject
Key : Analysis.DebugModel
Value: CreateObject
Key : Analysis.Elapsed.Sec
Value: 4
Key : Analysis.Memory.CommitPeak.Mb
Value: 80
Key : Analysis.System
Value: CreateObject
DUMP_FILE_ATTRIBUTES: 0x8
Kernel Generated Triage Dump
BUGCHECK_CODE: 4e
BUGCHECK_P1: 9a
BUGCHECK_P2: 45a9ff
BUGCHECK_P3: 6
BUGCHECK_P4: 2
BLACKBOXBSD: 1 (!blackboxbsd)
BLACKBOXNTFS: 1 (!blackboxntfs)
BLACKBOXPNP: 1 (!blackboxpnp)
BLACKBOXWINLOGON: 1
CUSTOMER_CRASH_COUNT: 1
PROCESS_NAME: System
LOCK_ADDRESS: fffff80083244ae0 -- (!locks fffff80083244ae0)
Cannot get _ERESOURCE type
Resource @ nt!PiEngineLock (0xfffff80083244ae0) Available
1 total locks
PNP_TRIAGE_DATA:
Lock address : 0xfffff80083244ae0
Thread Count : 0
Thread address: 0x0000000000000000
Thread wait : 0x0
STACK_TEXT:
ffffac80`40701e68 fffff800`82a3e475 : 00000000`0000004e 00000000`0000009a 00000000`0045a9ff 00000000`00000006 : nt!KeBugCheckEx
ffffac80`40701e70 fffff800`8287c31e : ffffc7e4`c5ff0a80 ffffac80`40701fe0 00000000`00000002 ffffc7e3`00000000 : nt!MiDeleteNonPagedPoolPte+0x1c2025
ffffac80`40701ee0 fffff800`82820c16 : ffffc98b`fa7b7000 00000000`00004000 00000000`00000000 00000000`00000000 : nt!MiClearNonPagedPtes+0x162
ffffac80`40702110 fffff800`82820a3a : 00000000`00000000 ffffac80`40702281 ffffffff`ffffff3f 00000000`00004000 : nt!MmFreePoolMemory+0x1aa
ffffac80`40702190 fffff800`8281ff86 : 00000000`00000001 00000000`fffffffc fffff800`fffffffc fffff800`00004000 : nt!RtlpHpEnvFreeVA+0x12
ffffac80`407021c0 fffff800`828256f3 : fffff800`9face7e2 ffffc98b`fa7016c0 00000000`fffffffc ffffc98b`fa7b6000 : nt!RtlpHpFreeVA+0x3a
ffffac80`40702200 fffff800`8282539e : 00000001`00000000 00000000`ffffff3f 00000000`00000000 00000000`fffff090 : nt!RtlpHpSegMgrCommit+0x1e3
ffffac80`407022d0 fffff800`828277c1 : ffffc98b`00000010 ffffc98b`fe000120 ffffc98b`00000000 fffff800`000000c1 : nt!RtlpHpSegPageRangeCommit+0x1ee
ffffac80`40702370 fffff800`8282725b : ffffffff`ffffffff 00000000`0000000d ffffffff`ffffffff ffffc98b`fa7639c0 : nt!RtlpHpSegPageRangeCoalesce+0x1b1
ffffac80`407023f0 fffff800`828c76f2 : 00000000`00000000 ffffc98b`fa8001c0 00000000`fe000000 00000000`00000000 : nt!RtlpHpSegPageRangeShrink+0xeb
ffffac80`40702460 fffff800`82fb1019 : ffffb30e`00000000 ffffc98c`094e2980 fffff800`9c8ef0e0 01000000`00100000 : nt!ExFreeHeapPool+0x6b2
ffffac80`40702540 fffff800`9fa16b73 : ffffc98b`fe0909c0 ffffc98b`fe0909c0 ffffc98c`094e2980 00000000`00000001 : nt!ExFreePool+0x9
ffffac80`40702570 ffffc98b`fe0909c0 : ffffc98b`fe0909c0 ffffc98c`094e2980 00000000`00000001 00000000`00000001 : rtsuvc+0x226b73
ffffac80`40702578 ffffc98b`fe0909c0 : ffffc98c`094e2980 00000000`00000001 00000000`00000001 fffff800`9c9023bd : 0xffffc98b`fe0909c0
ffffac80`40702580 ffffc98c`094e2980 : 00000000`00000001 00000000`00000001 fffff800`9c9023bd ffffb30e`2b181050 : 0xffffc98b`fe0909c0
ffffac80`40702588 00000000`00000001 : 00000000`00000001 fffff800`9c9023bd ffffb30e`2b181050 fffff800`00000000 : 0xffffc98c`094e2980
ffffac80`40702590 00000000`00000001 : fffff800`9c9023bd ffffb30e`2b181050 fffff800`00000000 ffffc98b`00000000 : 0x1
ffffac80`40702598 fffff800`9c9023bd : ffffb30e`2b181050 fffff800`00000000 ffffc98b`00000000 fffff800`7f8ba100 : 0x1
ffffac80`407025a0 fffff800`9c9022d1 : ffffb30e`2be7fbb0 ffffb30e`2b181050 ffffb30e`2be95950 00000000`00000017 : ks!KspReleaseDeviceBagEntry+0x9d
ffffac80`407025e0 fffff800`9c916fb9 : ffffc98c`09824e10 fffff800`9c8ef0e0 00000000`00000000 00000000`00000000 : ks!KspTerminateObjectBag+0xe1
ffffac80`40702620 fffff800`9c9170e4 : 00000000`00000001 ffffc98c`0998bde0 ffffc98c`09a30060 00000000`00000000 : ks!CKsDevice::~CKsDevice+0xa9
ffffac80`40702650 fffff800`9c90926c : ffffc98c`094e2900 fffff800`82fb1019 00000000`00000000 ffffc98c`084da380 : ks!CKsDevice::`vector deleting destructor'+0x14
ffffac80`40702680 fffff800`9c919904 : ffffc98c`094e2938 ffffc98c`00000000 ffffc98c`0998bde0 ffffc98c`094e2938 : ks!CBaseUnknown::NonDelegatedRelease+0x3c
ffffac80`407026c0 fffff800`9c91a133 : fffff800`9fa6a400 00000000`00003700 00000000`00000000 ffffc98c`094e2938 : ks!CKsDevice::Release+0x14
ffffac80`407026f0 fffff800`9c906db7 : ffffc98c`085a07e0 ffffc98c`0998bde0 ffffc98c`085a0d30 ffffc98c`0998bde0 : ks!KsTerminateDevice+0x73
ffffac80`40702720 fffff800`828cd805 : ffffac80`40702820 ffffc98c`084da380 ffffc98c`09a30060 fffff800`82fb1094 : ks!CKsDevice:
ispatchPnp+0x4f7
ffffac80`40702790 fffff800`9e1715de : fffff800`00000000 fffff800`82d53d25 00000000`00000000 00000000`00000500 : nt!IofCallDriver+0x55
ffffac80`407027d0 fffff800`9e171023 : ffffc98c`09815920 ffffac80`40702950 ffffc98c`00000000 ffffc98c`085a07e0 : ksthunk!CKernelFilterDevice:ispatchIrp+0x15a
ffffac80`40702830 fffff800`828cd805 : 00000000`00000000 fffff800`82803773 00000000`00000012 00000000`69706e00 : ksthunk!CKernelFilterDevice:ispatchIrpBridge+0x13
ffffac80`40702860 fffff800`82bd4b48 : 00000000`00000000 ffffc98c`09815920 ffffac80`40702950 fffff800`82d39e28 : nt!IofCallDriver+0x55
ffffac80`407028a0 fffff800`82d39b31 : ffffc98c`09a30060 ffffc98c`09a30060 ffffc98c`02eab9a0 00000000`00000002 : nt!IopSynchronousCall+0xf8
ffffac80`40702910 fffff800`8296e174 : ffffb30e`2a96f9f0 ffffc98c`02eab9a0 00000000`00000001 00000000`0000000a : nt!IopRemoveDevice+0x105
ffffac80`407029c0 fffff800`82d396fa : ffffc98c`02eab9a0 ffffdd01`00000000 00000000`00000000 fffff800`83244bc0 : nt!PnpRemoveLockedDeviceNode+0x1ac
ffffac80`40702a20 fffff800`82d3942f : ffffc98c`02eab9a0 ffffac80`40702aa0 00000000`00000000 00000000`00000000 : nt!PnpDeleteLockedDeviceNode+0x4e
ffffac80`40702a60 fffff800`82d3bc95 : ffffc98c`02f092c0 00000000`00000002 ffffc98c`07f19490 00000000`00000000 : nt!PnpDeleteLockedDeviceNodes+0xf7
ffffac80`40702ae0 fffff800`82d358b4 : 00000000`00000000 ffffac80`40702b60 ffffc98b`facb7b10 00000000`00000000 : nt!PipRemoveDevicesInRelationList+0x8d
ffffac80`40702b30 fffff800`829035f5 : ffffc98c`087a9080 fffff800`83245280 ffffc98b`facb7b10 ffffc98c`00000000 : nt!PnpDelayedRemoveWorker+0x114
ffffac80`40702b70 fffff800`828a2ae5 : ffffc98c`087a9080 00000000`00000080 ffffc98b`faca3040 000fa425`b19bbdff : nt!ExpWorkerThread+0x105
ffffac80`40702c10 fffff800`829fbbf8 : ffffdd01`8a5df180 ffffc98c`087a9080 fffff800`828a2a90 00000000`00000000 : nt!PspSystemThreadStartup+0x55
ffffac80`40702c60 00000000`00000000 : ffffac80`40703000 ffffac80`406fd000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x28
SYMBOL_NAME: rtsuvc+226b73
MODULE_NAME: rtsuvc
IMAGE_NAME: rtsuvc.sys
STACK_COMMAND: .thread ; .cxr ; kb
BUCKET_ID_FUNC_OFFSET: 226b73
FAILURE_BUCKET_ID: 0x4E_9a_rtsuvc!unknown_function
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
FAILURE_ID_HASH: {6d83ce9d-2fd9-f756-e19f-c20fb7e9a1cc}
Followup: MachineOwner
---------
Continue reading...
The error on blue screen is: PFN_LIST_CORRUPT
I have opened the mini dump file but I am not able to follow much , I think it mentions some issue with rtsuvc.sys driver. Also my webcam has been not working properly since.
Below is the analysis of the dump file:
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: srv*
Executable search path is:
Windows 10 Kernel Version 19041 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Machine Name:
Kernel base = 0xfffff800`82600000 PsLoadedModuleList = 0xfffff800`8322a310
Debug session time: Wed Oct 21 15:07:44.854 2020 (UTC - 4:00)
System Uptime: 0 days 0:06:34.627
Loading Kernel Symbols
...............................................................
................................................................
................................................................
.....................
Loading User Symbols
Loading unloaded module list
...............
For analysis of this file, run !analyze -v
0: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
PFN_LIST_CORRUPT (4e)
Typically caused by drivers passing bad memory descriptor lists (ie: calling
MmUnlockPages twice with the same list, etc). If a kernel debugger is
available get the stack trace.
Arguments:
Arg1: 000000000000009a,
Arg2: 000000000045a9ff
Arg3: 0000000000000006
Arg4: 0000000000000002
Debugging Details:
------------------
*** WARNING: Unable to verify timestamp for rtsuvc.sys
KEY_VALUES_STRING: 1
Key : Analysis.CPU.Sec
Value: 3
Key : Analysis.DebugAnalysisProvider.CPP
Value: Create: 8007007e on AMIT-PC
Key : Analysis.DebugData
Value: CreateObject
Key : Analysis.DebugModel
Value: CreateObject
Key : Analysis.Elapsed.Sec
Value: 4
Key : Analysis.Memory.CommitPeak.Mb
Value: 80
Key : Analysis.System
Value: CreateObject
DUMP_FILE_ATTRIBUTES: 0x8
Kernel Generated Triage Dump
BUGCHECK_CODE: 4e
BUGCHECK_P1: 9a
BUGCHECK_P2: 45a9ff
BUGCHECK_P3: 6
BUGCHECK_P4: 2
BLACKBOXBSD: 1 (!blackboxbsd)
BLACKBOXNTFS: 1 (!blackboxntfs)
BLACKBOXPNP: 1 (!blackboxpnp)
BLACKBOXWINLOGON: 1
CUSTOMER_CRASH_COUNT: 1
PROCESS_NAME: System
LOCK_ADDRESS: fffff80083244ae0 -- (!locks fffff80083244ae0)
Cannot get _ERESOURCE type
Resource @ nt!PiEngineLock (0xfffff80083244ae0) Available
1 total locks
PNP_TRIAGE_DATA:
Lock address : 0xfffff80083244ae0
Thread Count : 0
Thread address: 0x0000000000000000
Thread wait : 0x0
STACK_TEXT:
ffffac80`40701e68 fffff800`82a3e475 : 00000000`0000004e 00000000`0000009a 00000000`0045a9ff 00000000`00000006 : nt!KeBugCheckEx
ffffac80`40701e70 fffff800`8287c31e : ffffc7e4`c5ff0a80 ffffac80`40701fe0 00000000`00000002 ffffc7e3`00000000 : nt!MiDeleteNonPagedPoolPte+0x1c2025
ffffac80`40701ee0 fffff800`82820c16 : ffffc98b`fa7b7000 00000000`00004000 00000000`00000000 00000000`00000000 : nt!MiClearNonPagedPtes+0x162
ffffac80`40702110 fffff800`82820a3a : 00000000`00000000 ffffac80`40702281 ffffffff`ffffff3f 00000000`00004000 : nt!MmFreePoolMemory+0x1aa
ffffac80`40702190 fffff800`8281ff86 : 00000000`00000001 00000000`fffffffc fffff800`fffffffc fffff800`00004000 : nt!RtlpHpEnvFreeVA+0x12
ffffac80`407021c0 fffff800`828256f3 : fffff800`9face7e2 ffffc98b`fa7016c0 00000000`fffffffc ffffc98b`fa7b6000 : nt!RtlpHpFreeVA+0x3a
ffffac80`40702200 fffff800`8282539e : 00000001`00000000 00000000`ffffff3f 00000000`00000000 00000000`fffff090 : nt!RtlpHpSegMgrCommit+0x1e3
ffffac80`407022d0 fffff800`828277c1 : ffffc98b`00000010 ffffc98b`fe000120 ffffc98b`00000000 fffff800`000000c1 : nt!RtlpHpSegPageRangeCommit+0x1ee
ffffac80`40702370 fffff800`8282725b : ffffffff`ffffffff 00000000`0000000d ffffffff`ffffffff ffffc98b`fa7639c0 : nt!RtlpHpSegPageRangeCoalesce+0x1b1
ffffac80`407023f0 fffff800`828c76f2 : 00000000`00000000 ffffc98b`fa8001c0 00000000`fe000000 00000000`00000000 : nt!RtlpHpSegPageRangeShrink+0xeb
ffffac80`40702460 fffff800`82fb1019 : ffffb30e`00000000 ffffc98c`094e2980 fffff800`9c8ef0e0 01000000`00100000 : nt!ExFreeHeapPool+0x6b2
ffffac80`40702540 fffff800`9fa16b73 : ffffc98b`fe0909c0 ffffc98b`fe0909c0 ffffc98c`094e2980 00000000`00000001 : nt!ExFreePool+0x9
ffffac80`40702570 ffffc98b`fe0909c0 : ffffc98b`fe0909c0 ffffc98c`094e2980 00000000`00000001 00000000`00000001 : rtsuvc+0x226b73
ffffac80`40702578 ffffc98b`fe0909c0 : ffffc98c`094e2980 00000000`00000001 00000000`00000001 fffff800`9c9023bd : 0xffffc98b`fe0909c0
ffffac80`40702580 ffffc98c`094e2980 : 00000000`00000001 00000000`00000001 fffff800`9c9023bd ffffb30e`2b181050 : 0xffffc98b`fe0909c0
ffffac80`40702588 00000000`00000001 : 00000000`00000001 fffff800`9c9023bd ffffb30e`2b181050 fffff800`00000000 : 0xffffc98c`094e2980
ffffac80`40702590 00000000`00000001 : fffff800`9c9023bd ffffb30e`2b181050 fffff800`00000000 ffffc98b`00000000 : 0x1
ffffac80`40702598 fffff800`9c9023bd : ffffb30e`2b181050 fffff800`00000000 ffffc98b`00000000 fffff800`7f8ba100 : 0x1
ffffac80`407025a0 fffff800`9c9022d1 : ffffb30e`2be7fbb0 ffffb30e`2b181050 ffffb30e`2be95950 00000000`00000017 : ks!KspReleaseDeviceBagEntry+0x9d
ffffac80`407025e0 fffff800`9c916fb9 : ffffc98c`09824e10 fffff800`9c8ef0e0 00000000`00000000 00000000`00000000 : ks!KspTerminateObjectBag+0xe1
ffffac80`40702620 fffff800`9c9170e4 : 00000000`00000001 ffffc98c`0998bde0 ffffc98c`09a30060 00000000`00000000 : ks!CKsDevice::~CKsDevice+0xa9
ffffac80`40702650 fffff800`9c90926c : ffffc98c`094e2900 fffff800`82fb1019 00000000`00000000 ffffc98c`084da380 : ks!CKsDevice::`vector deleting destructor'+0x14
ffffac80`40702680 fffff800`9c919904 : ffffc98c`094e2938 ffffc98c`00000000 ffffc98c`0998bde0 ffffc98c`094e2938 : ks!CBaseUnknown::NonDelegatedRelease+0x3c
ffffac80`407026c0 fffff800`9c91a133 : fffff800`9fa6a400 00000000`00003700 00000000`00000000 ffffc98c`094e2938 : ks!CKsDevice::Release+0x14
ffffac80`407026f0 fffff800`9c906db7 : ffffc98c`085a07e0 ffffc98c`0998bde0 ffffc98c`085a0d30 ffffc98c`0998bde0 : ks!KsTerminateDevice+0x73
ffffac80`40702720 fffff800`828cd805 : ffffac80`40702820 ffffc98c`084da380 ffffc98c`09a30060 fffff800`82fb1094 : ks!CKsDevice:
ispatchPnp+0x4f7ffffac80`40702790 fffff800`9e1715de : fffff800`00000000 fffff800`82d53d25 00000000`00000000 00000000`00000500 : nt!IofCallDriver+0x55
ffffac80`407027d0 fffff800`9e171023 : ffffc98c`09815920 ffffac80`40702950 ffffc98c`00000000 ffffc98c`085a07e0 : ksthunk!CKernelFilterDevice:
ispatchIrp+0x15affffac80`40702830 fffff800`828cd805 : 00000000`00000000 fffff800`82803773 00000000`00000012 00000000`69706e00 : ksthunk!CKernelFilterDevice:
ispatchIrpBridge+0x13ffffac80`40702860 fffff800`82bd4b48 : 00000000`00000000 ffffc98c`09815920 ffffac80`40702950 fffff800`82d39e28 : nt!IofCallDriver+0x55
ffffac80`407028a0 fffff800`82d39b31 : ffffc98c`09a30060 ffffc98c`09a30060 ffffc98c`02eab9a0 00000000`00000002 : nt!IopSynchronousCall+0xf8
ffffac80`40702910 fffff800`8296e174 : ffffb30e`2a96f9f0 ffffc98c`02eab9a0 00000000`00000001 00000000`0000000a : nt!IopRemoveDevice+0x105
ffffac80`407029c0 fffff800`82d396fa : ffffc98c`02eab9a0 ffffdd01`00000000 00000000`00000000 fffff800`83244bc0 : nt!PnpRemoveLockedDeviceNode+0x1ac
ffffac80`40702a20 fffff800`82d3942f : ffffc98c`02eab9a0 ffffac80`40702aa0 00000000`00000000 00000000`00000000 : nt!PnpDeleteLockedDeviceNode+0x4e
ffffac80`40702a60 fffff800`82d3bc95 : ffffc98c`02f092c0 00000000`00000002 ffffc98c`07f19490 00000000`00000000 : nt!PnpDeleteLockedDeviceNodes+0xf7
ffffac80`40702ae0 fffff800`82d358b4 : 00000000`00000000 ffffac80`40702b60 ffffc98b`facb7b10 00000000`00000000 : nt!PipRemoveDevicesInRelationList+0x8d
ffffac80`40702b30 fffff800`829035f5 : ffffc98c`087a9080 fffff800`83245280 ffffc98b`facb7b10 ffffc98c`00000000 : nt!PnpDelayedRemoveWorker+0x114
ffffac80`40702b70 fffff800`828a2ae5 : ffffc98c`087a9080 00000000`00000080 ffffc98b`faca3040 000fa425`b19bbdff : nt!ExpWorkerThread+0x105
ffffac80`40702c10 fffff800`829fbbf8 : ffffdd01`8a5df180 ffffc98c`087a9080 fffff800`828a2a90 00000000`00000000 : nt!PspSystemThreadStartup+0x55
ffffac80`40702c60 00000000`00000000 : ffffac80`40703000 ffffac80`406fd000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x28
SYMBOL_NAME: rtsuvc+226b73
MODULE_NAME: rtsuvc
IMAGE_NAME: rtsuvc.sys
STACK_COMMAND: .thread ; .cxr ; kb
BUCKET_ID_FUNC_OFFSET: 226b73
FAILURE_BUCKET_ID: 0x4E_9a_rtsuvc!unknown_function
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
FAILURE_ID_HASH: {6d83ce9d-2fd9-f756-e19f-c20fb7e9a1cc}
Followup: MachineOwner
---------
Continue reading...