Windows 10 BSOD's realted to clr.sys and ntdll.sys

  • Thread starter Thread starter JamesEspinoza
  • Start date Start date
J

JamesEspinoza

Hi.



So about a week ago I updated my graphics driver and other drivers and also some games updated,

notably valorant (which its anticheat vanguard is known to cause issues) so after a restart my system

was unstable and I got blue screened and whenever I stopped playing it again I was getting blue screened

and after I uninstalled I randomly keep crashing and my system got more unstable.

So then I reseted windows while keeping my files and I tried to test again with valorant and crashes

happened again so I reinstalled windows again and im still crashing but less frequently so

I suspect my ssd (where windows is installed) might be failing because some time when restarting

from a crash windows couldn't find the bootable device or maybe some drivers.


I'd also have done some memory test's and haven't found any errors except for

(Interface CRC error count = 3 with an attention status) tested with hd tune pro so I still don't know the Issue




Some data:


Crash dump files:




System Information (local)



Computer name: DESKTOP-5G8TMD0
Windows version: Windows 10 , 10.0, build: 18363
Windows dir: C:\WINDOWS
Hardware: Alienware 17 R4, Alienware
CPU: GenuineIntel Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz Intel8664, level: 6
8 logical processors, active mask: 255
RAM: 17044877312 bytes (15.9GB)






Crash Dump Analysis


On Thu 7/16/2020 3:44:14 AM your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\071620-13343-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x1C23C0)
Bugcheck code: 0xEF (0xFFFFD60642CB6080, 0x0, 0x0, 0x0)
Error: CRITICAL_PROCESS_DIED
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a critical system process died.
There is a possibility this problem was caused by a virus or other malware.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Thu 7/16/2020 3:44:14 AM your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\MEMORY.DMP
This was probably caused by the following module: ntdll.sys (ntdll!RtlLookupFunctionEntry+0x82)
Bugcheck code: 0xEF (0xFFFFD60642CB6080, 0x0, 0x0, 0x0)
Error: CRITICAL_PROCESS_DIED
Bug check description: This indicates that a critical system process died.
There is a possibility this problem was caused by a virus or other malware.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: ntdll.sys .
Google query: ntdll.sys CRITICAL_PROCESS_DIED



On Thu 7/16/2020 3:38:00 AM your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\071620-15578-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x1C23C0)
Bugcheck code: 0x5A (0x1, 0xFFFF87883FFC4110, 0xFFFF9C8956748290, 0xFFFFFFFFC000000E)
Error: CRITICAL_SERVICE_FAILED
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check appears very infrequently.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Tue 7/14/2020 12:28:55 AM your computer crashed or a problem was reported
crash dump file: C:\Users\che_d\Downloads\MEMORY.DMP
This was probably caused by the following module: clr.sys (clr!TranslateSecurityAttributes+0x1F9910)
Bugcheck code: 0xEF (0xFFFFAE8AC2ED5280, 0x0, 0x0, 0x0)
Error: CRITICAL_PROCESS_DIED
Bug check description: This indicates that a critical system process died.
There is a possibility this problem was caused by a virus or other malware.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: clr.sys .
Google query: clr.sys CRITICAL_PROCESS_DIED



On Tue 7/14/2020 12:28:55 AM your computer crashed or a problem was reported
crash dump file: C:\Users\che_d\Downloads\MINI-20200716T032424Z-001\MINI\071420-14703-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x1C23A0)
Bugcheck code: 0xEF (0xFFFFAE8AC2ED5280, 0x0, 0x0, 0x0)
Error: CRITICAL_PROCESS_DIED
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a critical system process died.
There is a possibility this problem was caused by a virus or other malware.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Mon 7/13/2020 8:18:37 PM your computer crashed or a problem was reported
crash dump file: C:\Users\che_d\Downloads\MINI-20200716T032424Z-001\MINI\071320-19109-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x1C23A0)
Bugcheck code: 0xEF (0xFFFFAF03741104C0, 0x0, 0x0, 0x0)
Error: CRITICAL_PROCESS_DIED
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a critical system process died.
There is a possibility this problem was caused by a virus or other malware.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Mon 7/13/2020 7:00:44 AM your computer crashed or a problem was reported
crash dump file: C:\Users\che_d\Downloads\MINI-20200716T032424Z-001\MINI\071320-15578-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x1C23A0)
Bugcheck code: 0x154 (0xFFFF8E0EDAEE2000, 0xFFFF88023E615F00, 0x2, 0x0)
Error: UNEXPECTED_STORE_EXCEPTION
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that the store component caught an unexpected exception.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Mon 7/13/2020 7:41:11 PM your computer crashed or a problem was reported
crash dump file: C:\Users\che_d\Downloads\MINI-20200716T032424Z-001\MINI\071320-15046-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x1C23A0)
Bugcheck code: 0xEF (0xFFFF930AE76EB080, 0x0, 0x0, 0x0)
Error: CRITICAL_PROCESS_DIED
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a critical system process died.
There is a possibility this problem was caused by a virus or other malware.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.




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