Windows 10 Cache Hierarchy Error, Event ID 18

  • Thread starter Thread starter BaranSK
  • Start date Start date
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BaranSK

My PC randomly turns off like if the power was cut and then reboots. It's completely random, sometimes it happens twice a week, sometimes once a month. The system doesn't need to be in high usage for this to happen, it even happens when only using Word. It happened nine times in the past 3 months, about half of these reboots happened when switching to sleep mode or shutting down.

After the error, the PC reboots longer than usual or there's a message saying
Cleaning up. Do not turn off your computer.

There's no bluescreen or error message, the only information is in the Event Viewer:
A fatal hardware error has occurred.
Reported by component: Processor Core
Error Source: Machine Check Exception
Error Type: Cache Hierarchy Error
Processor APIC ID: 0 (sometimes 1)
The details view of this entry contains further information.

My BIOS settings are default and I built the PC myself. The only mistake I did is that I didn't screw the CPU stock cooler in an X shape. Could it be because of the unbalanced pressure on the CPU?

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