S
suneelkumarNalluri
Hi,
I am not able to use Camera in my Laptop.
If I open Camera App, front camera is recognized( light started glowing, I could Front camera facing message on screen but when I click take photo button , some click sound is coming and it is NOT capturing photo.
I have tried below but nothing helped,
1. Uninstall and Install Camera using device Manager
2. Driver is up to date.
I am not sure when this issue is started occurring.
Device status in properties of Integrated webcam is showing "This device is working properly."
Roll back driver option is disabled in properties.
Please Provide your inputs to solve this problem.
Below is my system Information:
------------------
System Information
------------------
Time of this report: 7/27/2020, 14:55:22
Machine name: CHARANTEJ
Machine Id: {66E85B07-640A-42A9-A476-D470340A2D45}
Operating System: Windows 10 Pro 64-bit (10.0, Build 19041) (19041.vb_release.191206-1406)
Language: English (Regional Setting: English)
System Manufacturer: Dell Inc.
System Model: Inspiron 5537
BIOS: A04 (type: UEFI)
Processor: Intel(R) Core(TM) i5-4200U CPU @ 1.60GHz (4 CPUs), ~2.3GHz
Memory: 6144MB RAM
Available OS Memory: 5860MB RAM
Page File: 6839MB used, 1964MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Not Supported
DirectX Database Version: 1.0.8
DxDiag Version: 10.00.19041.0084 64bit Unicode
------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Display Tab 2: No problems found.
Sound Tab 1: No problems found.
Input Tab: No problems found.
Video Capture Devices
Number of Devices: 1
---------------------
FriendlyName: Integrated Webcam
Category: Camera
SymbolicLink: \\?\usb#vid_1bcf&pid_28a2&mi_00#7&1a20b399&0&0000#{e5323777-f976-4f5b-9b55-b94699c46e44}\global
Location: Front
Rotation: 0
Manufacturer: Microsoft
HardwareID: USB\VID_1BCF&PID_28A2&REV_3325&MI_00,USB\VID_1BCF&PID_28A2&MI_00
DriverDesc: USB Video Device
DriverProvider: Microsoft
DriverVersion: 10.0.19041.1
DriverDateEnglish: 6/21/2006 00:00:00
DriverDateLocalized: 21-06-2006 00:00:00
Service: usbvideo
Class: Camera
DevNodeStatus: 180200A[DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
ContainerId: {00000000-0000-0000-FFFF-FFFFFFFFFFFF}
ProblemCode: No Problem
BusReportedDeviceDesc: Integrated Webcam
Parent: USB\VID_1BCF&PID_28A2\6&2f43bf89&0&8
DriverProblemDesc: n/a
UpperFilters: n/a
LowerFilters: WdmCompanionFilter
Stack: \Driver\ksthunk,\Driver\usbvideo,\Driver\ACPI,\Driver\usbccgp
ContainerCategory: n/a
SensorGroupID: n/a
MFT0: n/a
DMFT: n/a
CustomCaptureSource: n/a
DependentStillCapture: n/a
EnablePlatformDMFT: n/a
DMFTChain: n/a
EnableDshowRedirection: n/a
FrameServerEnabled: n/a
AnalogProviders: n/a
ProfileIDs: n/a
Regards,
Suneel kumar N
Continue reading...
I am not able to use Camera in my Laptop.
If I open Camera App, front camera is recognized( light started glowing, I could Front camera facing message on screen but when I click take photo button , some click sound is coming and it is NOT capturing photo.
I have tried below but nothing helped,
1. Uninstall and Install Camera using device Manager
2. Driver is up to date.
I am not sure when this issue is started occurring.
Device status in properties of Integrated webcam is showing "This device is working properly."
Roll back driver option is disabled in properties.
Please Provide your inputs to solve this problem.
Below is my system Information:
------------------
System Information
------------------
Time of this report: 7/27/2020, 14:55:22
Machine name: CHARANTEJ
Machine Id: {66E85B07-640A-42A9-A476-D470340A2D45}
Operating System: Windows 10 Pro 64-bit (10.0, Build 19041) (19041.vb_release.191206-1406)
Language: English (Regional Setting: English)
System Manufacturer: Dell Inc.
System Model: Inspiron 5537
BIOS: A04 (type: UEFI)
Processor: Intel(R) Core(TM) i5-4200U CPU @ 1.60GHz (4 CPUs), ~2.3GHz
Memory: 6144MB RAM
Available OS Memory: 5860MB RAM
Page File: 6839MB used, 1964MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Not Supported
DirectX Database Version: 1.0.8
DxDiag Version: 10.00.19041.0084 64bit Unicode
------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Display Tab 2: No problems found.
Sound Tab 1: No problems found.
Input Tab: No problems found.
Video Capture Devices
Number of Devices: 1
---------------------
FriendlyName: Integrated Webcam
Category: Camera
SymbolicLink: \\?\usb#vid_1bcf&pid_28a2&mi_00#7&1a20b399&0&0000#{e5323777-f976-4f5b-9b55-b94699c46e44}\global
Location: Front
Rotation: 0
Manufacturer: Microsoft
HardwareID: USB\VID_1BCF&PID_28A2&REV_3325&MI_00,USB\VID_1BCF&PID_28A2&MI_00
DriverDesc: USB Video Device
DriverProvider: Microsoft
DriverVersion: 10.0.19041.1
DriverDateEnglish: 6/21/2006 00:00:00
DriverDateLocalized: 21-06-2006 00:00:00
Service: usbvideo
Class: Camera
DevNodeStatus: 180200A[DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
ContainerId: {00000000-0000-0000-FFFF-FFFFFFFFFFFF}
ProblemCode: No Problem
BusReportedDeviceDesc: Integrated Webcam
Parent: USB\VID_1BCF&PID_28A2\6&2f43bf89&0&8
DriverProblemDesc: n/a
UpperFilters: n/a
LowerFilters: WdmCompanionFilter
Stack: \Driver\ksthunk,\Driver\usbvideo,\Driver\ACPI,\Driver\usbccgp
ContainerCategory: n/a
SensorGroupID: n/a
MFT0: n/a
DMFT: n/a
CustomCaptureSource: n/a
DependentStillCapture: n/a
EnablePlatformDMFT: n/a
DMFTChain: n/a
EnableDshowRedirection: n/a
FrameServerEnabled: n/a
AnalogProviders: n/a
ProfileIDs: n/a
Regards,
Suneel kumar N
Continue reading...