Windows 11 Can someone please help me in this, my USB external drives are not being detected, external SSD or HDD

[sahat monal]

I am unable to access my USB drives only all my ports are working fine and all other devices are being detected and only my usb drives are not being detected. When I searched in event manager, this is what I found.Log Name: Microsoft-Windows-Kernel-PnP/Configuration Source: Microsoft-Windows-Kernel-PnP Date: 16-08-2022 23:46:42 Event ID: 411 Task Category: None Level: Error Keywords: User: SYSTEM Description: Device USB\VID_0BC2&PID_2312 had a problem starting. Driver Name: usbstor.inf Class Guid: {36fc9e60-c465-11cf-8056-444553540000} Serv

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