Windows 10 Cannot get verification box to pop up to open personal vault on desktop in windows 10

  • Thread starter Thread starter EmmaConnor
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EmmaConnor

Hi


A couple of week ago I created the personal vault in onedrive and transferred some important files into it for extra security.


While I can log in on the internet and can see my files, when I click on the personal vault to open it in the onedrive folder on my desktop, it does not pop up with a verification box and just does nothing, meaning I cannot access the files from my desktop which is a bit worrying!


Can someone please tell me what to do? apart from laborioulsy downloading each file onto my computer from the website?


Its like windows 10 just isnt responding on my desktop.


Many thanks


Emma

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