Windows 10 Cannot Install WiFi Drivers

  • Thread starter Thread starter MP1BE
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MP1BE

I'm trying to install a WiFi card for my PC build. I'm running Windows 10 Home 64 bit. I purchased a compatible dual band WiFi card (Gigabyte GC-WB867D-I), but I'm unable to connect to install a network driver. I do not have an option to add a wireless connection in Settings, and there is no wireless driver listed under Network Adapters in Device Manager. I downloaded and installed the Intel 22.0.0 package for Windows 10 64 bit, but it doesn't do anything upon installation (It says it's installed, but I don't see it under Network Adapters and still cannot wirelessly connect to the internet). I tried adding a device under Network Adapters, but I'm getting this error message: This device is not working properly because Windows cannot load the drivers required for this device. (Code 31). What do I need to do to make this work?


I know it's not my router (working for other computers/devices) or the card (this is the second WiFi card I've bought because the other manufacturer chalked it up to a defect, but the problem is exactly the same with this one.)


This is what I see under Network Adapters, in case it helps. Thanks in advance for any advice/help!




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