Windows 10 Cannot logon on to computer using previous username/password. After reboot, computer required a creation of a new account

[Victor Du1]

I remote logged into a computer, it was after a reboot the physical location performed. The welcome screen forced me to create and logon with a microsoft user account, so i entered mines and the computer had me go through prompts, and eventually i was logged on as myself on the computer. What i can't seem to do now is log back on computer as the previous user, meaning, the username and password that the physically location normally uses to log in doesn't work. I'm only able to logon with my Microsoft account; but the office at the physical location cannot logon the computer using their norm

Continue reading...