D
Deus Umbra
This has been an issue for over a month now for me. I first noticed it when I was trying to submit a file on my college website, as soon as the file explorer opened, it froze up and after a few seconds crashed. I thought it was just a Google Chrome issue at first and tried using Firefox but the exact same thing happened. At that point I thought maybe it was something with uploading, so I tried saving an image and the same thing happened. I then decided to try Edge since I never use it but I can't even open Edge without it crashing instantly before loading anything. I've tried just about every fix I've come across online and nothing has made any difference. This has now become a very serious issue for me since I am now a graduate and need to be able to upload my resume on job application sites.
Here is an example of the crash that gets reported in the event viewer:
Faulting application name: chrome.exe, version: 81.0.4044.138, time stamp: 0x5eac9798
Faulting module name: ntdll.dll, version: 10.0.18362.815, time stamp: 0xb29ecf52
Exception code: 0xc0000409
Fault offset: 0x000000000008c45f
Faulting process id: 0x1918
Faulting application start time: 0x01d631fc326d42c4
Faulting application path: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
Report Id: 46d6efe9-a862-4e4b-8875-93259f6461a0
Faulting package full name:
Faulting package-relative application ID:
And here is one for every time I try to open Edge:
Faulting application name: RuntimeBroker.exe, version: 10.0.18362.1, time stamp: 0x4539d5a0
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00007ffbc241046e
Faulting process id: 0x41e8
Faulting application start time: 0x01d631fc48eb2622
Faulting application path: C:\Windows\System32\RuntimeBroker.exe
Faulting module path: unknown
Report Id: 61201530-d358-4403-a875-a9e387976296
Faulting package full name: Microsoft.MicrosoftEdge_44.18362.449.0_neutral__8wekyb3d8bbwe
Faulting package-relative application ID: runtimebroker07f4358a809ac99a64a67c1
Continue reading...
Here is an example of the crash that gets reported in the event viewer:
Faulting application name: chrome.exe, version: 81.0.4044.138, time stamp: 0x5eac9798
Faulting module name: ntdll.dll, version: 10.0.18362.815, time stamp: 0xb29ecf52
Exception code: 0xc0000409
Fault offset: 0x000000000008c45f
Faulting process id: 0x1918
Faulting application start time: 0x01d631fc326d42c4
Faulting application path: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
Report Id: 46d6efe9-a862-4e4b-8875-93259f6461a0
Faulting package full name:
Faulting package-relative application ID:
And here is one for every time I try to open Edge:
Faulting application name: RuntimeBroker.exe, version: 10.0.18362.1, time stamp: 0x4539d5a0
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00007ffbc241046e
Faulting process id: 0x41e8
Faulting application start time: 0x01d631fc48eb2622
Faulting application path: C:\Windows\System32\RuntimeBroker.exe
Faulting module path: unknown
Report Id: 61201530-d358-4403-a875-a9e387976296
Faulting package full name: Microsoft.MicrosoftEdge_44.18362.449.0_neutral__8wekyb3d8bbwe
Faulting package-relative application ID: runtimebroker07f4358a809ac99a64a67c1
Continue reading...