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DanielDefoe23
Hi,
So I just recently got a 5 TB external hard drive, and with the Mylio photo sharing app was able to sync all of my photos and videos together between the external hard drive, my Windows 10 laptop, and the phone itself.
I have 2 issues.
Firstly, if I am in the app and try to share one of the videos, it says that the video is not present on the computer and cannot be exported. I understand this specific issue is more for the people in charge of Mylio, because I cannot for the life of me find out where I'm meant to go in order to actually make those videos PRESENT on the computer itself, and everything I'm finding isn't working.
Secondly, if I go into the Files app on the computer, enter the External Drive and go into the files.....the videos aren't there. There's a bunch of folders where the photos are (including thumbnails from the videos), but the videos themselves are not working, and I have no idea what I'm doing wrong to not be able to find. I have tried for a week now to try to make things work, but I just can't seem to be able to.
Is there any particular reason on the computer's end why I can't find the videos on the computer? Or why I view them on Mylio (because they're synced) but not able to actually download the video onto the computer itself?
I really need these videos so I can transfer them over to an editor for some work I'm doing. Any help is appreciated.
Continue reading...
So I just recently got a 5 TB external hard drive, and with the Mylio photo sharing app was able to sync all of my photos and videos together between the external hard drive, my Windows 10 laptop, and the phone itself.
I have 2 issues.
Firstly, if I am in the app and try to share one of the videos, it says that the video is not present on the computer and cannot be exported. I understand this specific issue is more for the people in charge of Mylio, because I cannot for the life of me find out where I'm meant to go in order to actually make those videos PRESENT on the computer itself, and everything I'm finding isn't working.
Secondly, if I go into the Files app on the computer, enter the External Drive and go into the files.....the videos aren't there. There's a bunch of folders where the photos are (including thumbnails from the videos), but the videos themselves are not working, and I have no idea what I'm doing wrong to not be able to find. I have tried for a week now to try to make things work, but I just can't seem to be able to.
Is there any particular reason on the computer's end why I can't find the videos on the computer? Or why I view them on Mylio (because they're synced) but not able to actually download the video onto the computer itself?
I really need these videos so I can transfer them over to an editor for some work I'm doing. Any help is appreciated.
Continue reading...