P
Palazzo
Hi,
I'm trying to fix up my parent's PC remotely as it got stuck in a system repair loop.
Not easy getting 85 year olds to press buttons on a keyboard, and show me the screen in a video chat from an iPad but we have made some headway - enough to allow me to probably screw up the mbr on the boot partition talking them through some bootrec commands, so we decided to go for a clean install.
I talked them through creating a windows 10 install DVD on another windows 10 machine (My dad used a RW Disk) using the download tool from Download Windows 10 and created both 32 and 64 bit versions separately (as I can't remember what the architecture the defective machine had.
Problem is that when booting from either 32 or 64 bit DVD we get a BSOD with a BAD SYSTEM CONFIG INFO error.
Obviously I'm expecting the PC with ignore the corrupted boot info on the HDD so I'm a little puzzled by this.
(BTW if I boot from the HDD we still have the failed system repair, and system reset and system restore also fail, so I really just want to do a clean isnstall now).
Any suggestions appreciated...
Continue reading...
I'm trying to fix up my parent's PC remotely as it got stuck in a system repair loop.
Not easy getting 85 year olds to press buttons on a keyboard, and show me the screen in a video chat from an iPad but we have made some headway - enough to allow me to probably screw up the mbr on the boot partition talking them through some bootrec commands, so we decided to go for a clean install.
I talked them through creating a windows 10 install DVD on another windows 10 machine (My dad used a RW Disk) using the download tool from Download Windows 10 and created both 32 and 64 bit versions separately (as I can't remember what the architecture the defective machine had.
Problem is that when booting from either 32 or 64 bit DVD we get a BSOD with a BAD SYSTEM CONFIG INFO error.
Obviously I'm expecting the PC with ignore the corrupted boot info on the HDD so I'm a little puzzled by this.
(BTW if I boot from the HDD we still have the failed system repair, and system reset and system restore also fail, so I really just want to do a clean isnstall now).
Any suggestions appreciated...
Continue reading...