Windows 10 Can't change my files on iPhone, no access to my account

  • Thread starter Thread starter FinnMikkelsen
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FinnMikkelsen

I have access to my account on Mac book, share my account with my wife.She has also an account and have access to it.When we open microsoft excel - word on the Iphone or Ipad we cant't change anything in the files.We are asked to log on to our account, when we do that we get the answer: You don't have an account??We are asked to upgrade for free to Microsoft 365 Premium, the same answer.We have had our account for several years and we have always been able to change the microsoft files on mobile.Iphone 10 - Iphone 12 - Ipad Air 3 generation. All are on IOS 16.5Microsoft 365 Family.

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