J
Juli0_
The past week everything was good, but suddenly I am not able to have video/audio in a webex meeting. When I join in a pop up will show:
"It is not possible to connect Audio or Video because we can't validate the security certificate for your Webex website. This error may be caused because an unvalid certificate, an old one or because it was modified and has become unvalid"
I have been in contact with a Webex tech guy who did not manage to fix the problem even with remote control and thinkering here and there with the certificates. He adviced me to contact Microsoft because it seems it is not a problem with Webex.
I have done what it is said here: https://collaborationhelp.cisco.com/article/en-us/WBX000027232
All those certificates are installed:
I am out of ideas. Can anyone help?
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"It is not possible to connect Audio or Video because we can't validate the security certificate for your Webex website. This error may be caused because an unvalid certificate, an old one or because it was modified and has become unvalid"
I have been in contact with a Webex tech guy who did not manage to fix the problem even with remote control and thinkering here and there with the certificates. He adviced me to contact Microsoft because it seems it is not a problem with Webex.
I have done what it is said here: https://collaborationhelp.cisco.com/article/en-us/WBX000027232
All those certificates are installed:
- Verisign Class 3 Public Primary Certification Authority
- VeriSign Class 3 Primary CA - G5
- VeriSign Class 3 Public Primary CA - G3
- QuoVadis Root CA2
I am out of ideas. Can anyone help?
Continue reading...
